This Social Security office is located conveniently off a main boulevatd and it is easy to access. The building is the first one on the street corner, and it has a separate parking lot.
The office has 17 customer service stalls, but usually, only about 4 are operational since COVID.
The pace for being seen is relatively good. The customer service is good, and they all seem interested in assisting you in completing whatever you came in the office for.
For me, the mood of a government office is pretty somber, and it is hard to get past the feeling that most people are seriously stressed out when they come through the door.
I will say that the first person you see is a security guard who offers you a grin when you offer her one. She seems very pleasant and eager to help people.
This office is so much more peaceful than the offices in Norfolk and Virginia Beach. The citizens demonstrated a definite sense of entitlement in the way that they complained about everything from the seats to their wait time. I like the atmosphere in Portsmouth much better, I know that's a first, but it's true.
I knocked off a star because I am back today because the representative forgot to submit one document that held up my form. She did complete it and give me a copy with a date time stamp so everything is dated properly, so I still think her laughter and smile in a government office on a hot afternoon before Labor Day weekend was awesome. read more