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    Social Security

    2.3 (74 reviews)
    Closed 9:00 am - 4:00 pm

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    Reviews With Photos

    Michelle L.

    Wish I could give 0 stars. How is it even possible for this person to still be employed by the government when she is so rude that she wouldn't last a day in a fast food restaurant?! After waiting 3.5 hours to get a temporary SS card replacement, my number was called to window 24. I had scanned the QR code to submit an application, as the sign suggested when I arrived. She said I completed the application online so seeing her is obsolete. I said I need a temporary ss verification. She handed me a very brief application (which took less than 30 seconds to complete). But she would not allow me to complete it at her desk. Said she'd take one more person and call me back. I left, filled it out, and she hadn't called anyone else, and the sign still showed my number so I went back. She said she will not talk to me. I just stared in disbelief. She slammed the blinds down on me. I had to request someone else. She is THE rudest person I've EVER met!!

    Disappointment.

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    1 month ago

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    1 year ago

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    8 months ago

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    7 months ago

    I cannot login and not a soul on earth can help me according to ssa,id.me and login.gov. This is absolutely terrible.

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    9 months ago

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    2 years ago

    Not enough staff. Ran out of time before they got to my number. I was in line at 8:30 and wasn't called by 3:00 and had to leave.

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    3 years ago

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    9 years ago

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    6 years ago

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    10 years ago

    They need employees . Got here 15 minutes before it opened packed parking lot line out the door. Our government sucks a__

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    12 years ago

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    Mount Prospect Public Library

    Mount Prospect Public Library

    (34 reviews)

    Mount Prospect PL continues to knock it out of the park with their programming…read more They have some signature programs, I'd call them, that take place throughout the year apparently, in cooperation with the MPPL Foundation. The first of these that we attended was the Teddy Bear Walk. Apparently this is a program that has been happening for something like 60 years and it's become a family tradition--grandparents are now coming with their children and grandchildren to the event. We were running late this day so we missed the "walk" part of the program--not sure what that entails. But the children are encouraged to bring a teddy bear and there are some great activities: times tickets to visit Santa; craft stations in the children's section; rotating story times; costumes characters outside, in this case a bear and the MPPL mascot, a duck; and a children's music drop-in session. I was so pleased with the event b it I didn't realize it was just one of many. Most recently we went to the Lunar New Year celebration they host. Again, many fun activities, with the craft tables again (making a sparkle dragon and a Lunar New Year sign), a dragon set-up in one of the program rooms for photos, a scavenger hunt, and the pièce de résistance: the lion dancers. This was a timed entry ticket, and we were amongst the first people to arrive at the library for the LNY celebration (score one for putting the start time for this in my calendar 15 minutes earlier than it actually began) so we were able to get in. Whilst waiting for the performance to begin, they gave us little tissue paper rings and said to wait until we were told to use them. To prepare the crowd--particularly the large number of small children--the librarian led us in a a song or two, including a fun call-and-response, and explained a bit about the pillars of Lunar New Year. And at the end, just before the dancers began, she told us to rip open our tissue paper rings to let out the "fireworks" inside. I feel like I must be a child myself because I was gleeful at that myself, though the room did erupt in oooh's and aahhh's so I wasn't alone there. (And you can guarantee I'm going to find and order some of those paper confetti pouches.) The company they hired to do this performance was phenomenal. I have never seen the lion dance in person and I was enchanted. My daughter was fascinated too, and I was actually worried she might be frightened. The performers did most of their dance up near the front but did wander through the audience for a bit, during which a lion stopped in front of my daughter, who promptly plucked an orange from its open mouth. I later learned that means good fortune in the year ahead. I left this event in such high spirits, having had so much fun, I couldn't stop talking about it to friends and took tons of photos. Their events just keep getting better. Never change, Mount Prospect Public Library!

    Overall a nice library with kind and helpful staff. Be mindful of where the entrance is before you…read morestart walking (if you drove for the first time like me). I was in the area and needed access to Microsoft office suite and a printer- so incredibly thankful for our public libraries and free resources! At first I was told I could access the computer using my park ridge library card and PIN but I couldn't recall my PIN for the life of me. They provided me with a guest pass that allowed me to use the computer for 1h45m. That's 45 more min than PR guest which is a plus. Color copies cost .25 and B&W .10. I got what I needed and was in and out in less than an hour. Only one less star because as others have stated, it's a really loud library. Babies crying, people whispering, slamming keyboards lol, etc. But it seems the staff works hard to manage it between their work and borderline ridiculous calls- they do it all! Again, very grateful and only first world problem complaints.

    Civic Center of Des Plaines

    Civic Center of Des Plaines

    (1 review)

    This is a review of the Civic Center at the address listed here, not for the actual entire city of…read moreDes Plaines. That should be obvious, but I just wanted to make it clear! I've had mixed results here. When I have to come in to ask a question or pay some fee or another, the line always moves quickly, and the staff is always friendly. When I have questions about where to find the date on the receipt for my city sticker or what the zoning rules are if I want to put a new mailbox up, my questions are always answered properly. I haven't had to come here for anything big or major, like a renovation permit, but I did come here to ask if I needed one for a small issue with my basement and had the circumstances around when one is or is not required explained to my satisfaction. The people on the administrative side know their stuff and don't talk to you like a moron if you don't know it yourself. Across the way, on the other side of the civic center, you will find the police. I cannot say that they are as with it as the other city employees I've dealt with, in my experience. I was recently issued a parking ticket that was not filled out all the way and had "display of expired sticker" written as the reason it was issued. (I did have an expired sticker displayed in addition to my current one.) When I went down to the police side of the civic center, however, I was told it was because I did not have a valid sticker at all. Well, I do have one, and I provided a copy of the receipt. The woman I was speaking with got a bit testy and said she'd send the paperwork to the proper department, but could not or would not explain to me why I was being told two different reasons for my ticket. Then, in the mail, I received a piece of paper informing me that my ticket was ACTUALLY for a third, different thing--improper display of my current sticker. I needed to provide a photograph of my sticker on my car, displayed correctly. It did not say whether I should mail it, email it, or what, so I just brought the photo in myself. Again, the person I saw on the police side couldn't or wouldn't tell me why there was a discrepancy when I brought in the photo. She also couldn't tell me what would happen next, only saying, "We'll contact you." It has been almost three weeks now since I presented the photo, and I still have not heard from them. I called to try to talk to somebody, but I was told I would be contacted through the mail. Here I am, still waiting, hoping that if I do have to pay a fine, the notification didn't get lost in the mail, leaving me to get pulled over randomly some time because my license plate shows up on a list with the state police. I've certainly experienced worse service from city or village administration and police departments and realize that this is not that bad of an experience. In fact, I was once waiting for a form at Wood Dale PD for an entire afternoon. Still, I would really like to see the service on the PD side rise to the level of the other Civic Center staff. Also, it is annoying as hell to be parking your car in front of this place to pay for what appears to be a BS ticket, only to see numerous police walking past a vehicle parked in a totally illegal fashion right in front of their station and not writing a single ticket. I seriously thought my head might explode when I saw that. Of course, it would probably be one of the super nice ladies from the administrative side who ended up on brain detail if it actually happened.

    Social Security - publicservicesgovt - Updated May 2026

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