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    Social Security

    2.8 (94 reviews)
    Closed 9:00 am - 4:00 pm

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    Angel B.

    Yelp Challenge 2015. 335/365 We are a staple for badluck in my house. I have multiple stories of bad luck. Stuff that is hard to believe. A few years ago my husband had a car fire on the way to Vegas. As he exited his car, what he thought was his wallet was actually his cell phone. His wallet with the SS card burned to a crisp. I've been bugging him to replace his card. I drive by this office daily on way to work. I even stopped by ahead of time to pick up the application. Well he never went. Fast forward, I filled out the application online, had him sign it, and we went. So you need legal proof of citizenship and ID for a card. His USA passport and drivers license were all he needed to get a replacement card along with his application. This location seems less busy than the one in Anaheim. Located off Gilbert and Chapman. There are 20 windows but only a few were open. You still get to have the pleasure of waiting. Luckily we waited about 15 minutes. I am sure this is NOT the norm. But it was a holiday week, which explains why it was empty. We were assisted by a kind gentlemen who made the process super easy. Seating area has padded benches. One is back to back which gives you close sitting quarters with the people behind you. Plenty of parking and overflow parking in the Walmart lot. Just be cautious, lots of speed demons exiting quickly. Just beware, super crumy hours...9 till 3ish and noon on Wednesdays. Found out the hard way. Plan ahead and check site for hours. That way you don't make a trip for nothing. Security is helpful, tells you to check in, get a ticket and answers questions and sends you where you need to be. Assistance is available in multiple languages. My only complaint is the smell inside. Has a funky scent that reminds me of a hospital. And it is super duper hot inside. #808

    The wait time, and I bet it won't even get to me before the office closes.

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    2 months ago

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    1 year ago

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    3 months ago

    excellente servicio leticia gracias por su amabildad de contestar mis preguntas el día de hoy

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

    quick, easy process. Mr. flores at window 2 was very helpful, and had us out of there within 15 mins! clean location as well.

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    1 year ago

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    3 years ago

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    2 years ago

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    1 year ago

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    3 years ago

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    3 years ago

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    3 years ago

    Waited almost an hour, and only 2 numbers were called! Do they all take their lunch at the same time?

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    2 years ago

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    10 years ago

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    11 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    3 years ago

    Came here to correct my name. I tried to call forget it. So I came into the office, the wait was ridiculous. It was not even that crowded.

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    4 years ago

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    5 years ago

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    4 years ago

    Stayed on the phone for over an hour just for them to hang up and not schedule me an appointment.

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    4 years ago

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    4 years ago

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    3 years ago

    Was told my number was not called waited an extra 2 hours to be told it was called already and to Queue in line again.

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    8 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    10 years ago

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    4 years ago

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    6 years ago

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    Ask the Community - Social Security

    Review Highlights - Social Security

    Answered all my questions on my name change, was pleasantly surprised with how quickly the call was answered.

    Mentioned in 6 reviews

    Read more highlights

    Social Security - publicservicesgovt - Updated May 2026

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