What could imrove? Everything. My appointment was at 9:50, we got here at 9:40, did the whole check…read morein process. I have now been sitting here for 3 hours. 3 freaking hours just to get a new Social Security card ordered. There's about 9 stations just not being used and if you want to sit in one of the unused cubicles to call someone without dealing with the overcrowded lobby, the lazy security card comes over and kicks you out. Like jesus I think i'd rather sit on I-10 in stop and go traffic than sit here for any longer. Figure it out

You get ticket wait 70 min then they pass your ticket # when ask tell you get line window 1 they…read moreperson talk to you ask your full name 3 time he looks at screen he has as if you not person window 10 on March 10 she make heaters in her Hondas all disrespectful and they call # tickets in Spanish not all in English

United States Customs and Immigration Services, or better known as USCIS. This is one of the few…read moreField Offices located in El Paso. This particular one is right off Hawkins / Montana, so Central El Paso. Nice building, nothing incredibly fancy, but nice-ish. I'm just here waiting in the car. Due to COVID, there are no walk-ins allowed, and if you do have an appointment, only the appointment holder is allowed entry. Furthermore, even with appointment, you can not enter the building prior to 15 minutes before your appointment. I'm currently here waiting for Sakino T. (Another Yelp Elite) , who is inside conducting her Citizenship Interview. I brought her here, but since it's not my appointment, I'm not allowed to wait inside. For more information and good tips etc., I added a bunch of photos from the USCIS Website.

My mother went to ask a question about a letter out of convenience concerning her citizenship…read morestatus. Staff was extremely unprofessional and rude to her for not knowing English.

Nurse was extremely nice and professional . Made me feel super comfortable and made the visit…read morepleasant overall, however the lady at the front desk was rude, dismissive and blatantly disrespectful. Her tone over the phone was arrogant and bossy. I didn't quite catch her name but it was very upsetting, given the fact that in this clinic they deal with victims of sexual abuse. You would think that, to even be in this type of field, you would have a sense of empathy or basic human decency, but that wasn't the case with this lady.

On 06/21 I accidentally parked here because I am new to town and Texas tech. The security guard…read morethat came up to talk to me at 11am was rude, classless, and incredibly abrasive. She was threatening to tow me and took unauthorized pictures of my car. This experience was horrible and laughable, and I hope your department hires better employees in the future. You are a security guard, get over your power trip. You literally don't have the power to issue a parking ticket. I could tow you too if I wanted to. It doesn't matter what is happening at home for you that has made you into this unpleasant person, but you don't get to treat people like this. What's interesting is that there's no master sign at this parking lot that doesnt allow non-employees to park, which I double checked before I parked.

I've been using this port of entry since I was a little girl living in Juarez and is honestly the…read morebest out of the three in the Juarez metropolitan area. What makes this the best out of the three? This port of entry has like 12 check points and more than half of those are "ready lanes" which makes it faster than the other bridges. The only bad thing about it, is that once in a while the US Border side decides to close half of all the lanes and then chaos comes into place. Pro tip #1: Before you cross the border, please do yourself a favor and get the visa card that allows you to use the ready lane. If you only have a passport, you'll have to use the other lanes that take at least twice the waiting time. Pro tip #2: There is a website online called "reporte de puentes" which gives you a better idea of how long the line is. Pro tip #3: Don't come here without snacks. You'll be here a while and you'll start craving the chips that people sell at the bridge. Pro tip #4: Use the bathroom before you get here. There are no restrooms and no way you can stop to use one. Final and most important tip: IF you have the visa card that I mentioned on tip #1, always use the lane on the left side. This is the longest one, but this lane covers half of the bridge so it moves faster.

Why do people risk swimming rivers and traversing deserts to get to the US. This port is just as…read moreslow, excruciating and painful. By the time you hit US soil you'll be retirement age and wanting to return home anyway. Borders are a joke. They serve no purpose but to impose misery and inspire Total Recall films. Eff this border.

"It's A Great Day To Be A Soldier"…read more FBTX is the US ARMY's largest instillation, and a historic one. Situated directly on the border of Ciudad Juarez Mexico, this post was used for everything from border security, to tracking down the local bad guy Billy The Kid. And today, still serves as THE premier MFGI for mobilization, training and deployment of our GFMAP units deploying worldwide. FBTX stretches from its main flagpole in El Paso Texas, all the way to White Sands New Mexico (and, the military installations Dona Ana, McGregor Range Training Complex, Biggs Army Airfield, White Sands Missile Range, and a few others, all belong to FBTX and fall under the Bliss Flag. Hence being the largest installation in the world / Army). Home to THE 32 Army Air and Missile Defense Command (32 AAMDC - provides Air and Ballistic Missile Defense for every single location in the entire CENTCOM AOR, and small portions of EUCOM and NORCON), THE United States Army Sergeants Major Academy (the only one in the world), the Noncommissioned Officer Leadership Center of Excellence (the only one in the Army - NCOLoE), the 1st Armored Division (1AD), Joint Task Force North (JTF-N multi agency CIA, FBI, NSA, DEA, ATF, FAA, CDC, CBP, DHS, USA, USN, USMC, USAF), Joint Modernizations Command (JMC), 5th Armored BDE - 1st Army Division West's premier MFGI host (5AR / 1A) providing the largest OC/T mission in the Army, and a slew of other units from Special Forces to William Beaumont Army Medical Center (WBAMC), the largest and newest hospital in the entire south west - civilian and military alike. FBTX is also constantly modernizing. Those that were here 2010(ish) or sooner, will not recognize this place. The shopping center (known as freedom crossing), is state of the art and absolutely incredible. The fitness facilities, the constantly updating and improving housing (honestly in 22 years in the Army, I've yet to find nicer on-post housing), and even the restaurants! There is SO much to do and eat on FBTX. This is a great day to be a soldier, and FBTX, is a great place to be a soldier.

Fort Bliss is a great post with many military school opportunities. For the past 6 years Fort Bliss…read morehas gone through several renovations including housing. Because housing does Rock there is a long waiting list but calling at least 3 months before PCSing here and patience it is not impossible to get a home on post. Day Cares and Before and after program for kids are top of the line. The PX Rocks. The PX has BWW, Nice New Cinema, Texas Road House, Under Armor, 3 different places to get a hair cuts, bank, Orange Julius, Smash Burger, Bars, biggest class six I have seen, pretty decent clothing and sales (if it wasn't for their sucky costumer service) game stop, wide variety of other restaurants to get a quick bite to eat during lunch .. etc etc. Fort Bliss is large, it is in the corner of Texas so you must drive for hours if you want to change the scenery a bit. Soldiers and their families complaint but as humans thats what we do. Fort Bliss has an affordable golf course. The soldiers activity center in east Bliss has a rock wall, Eats Bliss also has a large indoors pool for you and the family to enjoy. Two USOs, Two libraries, plenty of green like areas yet Below are the complaints but regardless of them I have seen plenty of people getting out of the military and stay here lol - Its so Hot, During the Summer, Yes it is. - Its so dry, Of course! its the desert. - Looks just like a Afghanistan, Yes it does why do you think our training remains to be here. - The traffic lights on post take forever, Mainly on main post. - FORSCOM sucks - Of course, here and everywhere. - Its so windy during spring, this is my only legit complaint, yup.. Mid Feb to April the combination of wind and sand .. oh my, you better wash your face. - There is nothing to do, This is no tourists city but there is plenty to do in the area, specially if you are open minded, like hiking, and you are planning to drive. - The barracks suck, most barracks buildings have been renovated, many barracks in east Bliss has a large kitchen and a dinning room/living room like area. Now, if you are on main post yes your barracks will suck, but hopefully this gets fixed soon. - DFAC Food - Its not terrible. Fort Bliss and White Sands are the largest training area in the Army. Its Medical facilities need improvement, currently a new and large hospital is being built in East-east Bliss but til that opens they need improvement. Overall, With the money the DOD provides Fort Bliss is doing fine.

This is no longer the Fort Bliss Welcome Center its new name is the Soldier Support Center. They…read morehave many different offices available. Soldiers can come here and submit everything to get a drivers license, vehicle registration, vehicle title and transfer. FT Bliss retention office is here and school liaison. Also some sort of in processing finance support . The DMV/Public Safety office inside the Welcome/Soldier Center in Fort Bliss is great for it is not near as busy as off base, you can get about everything done but the driving test part of getting a driving license.

This now the Solider Support Center. It makes life easier for service members and their families to…read moreget a lot of things done like IDs, Driver Licenses, Reassignments...etc. I came here to get my driver license renewed. I'm active Air Force and they still welcomed me as I was visiting in town. I waited maybe 10 minutes and got processed/finished within 20 minutes. It makes life much less stressful for military community members to not wait hours on end at the other off base places. I'd recommend making a sure you have printed copies of all your required documents. They don't accept emailed copies or copies from your smart phone.

On September 30, 2025, we signed a contract for $23,600 with RJ's Roofing and Construction for…read morere-roofing our roof that a previous contractor defaulted on the contract due to faulty workmanship. He was to replace all the damaged sheathing and wrong underlayment. RJ'S never replaced all the damaged sheading, he just covered it with underlayment. He never started work until 9:30 or 10:00 because he had to pick up his workers at the bridge coming from Juarez and left work at 2:00 p.m. We also signed a contract for $15,956.90 for repairs that rain damage caused inside the house the previous contractor's faulty work caused. He painted a bedroom, dining room and bathroom skylight. A painter he is not. They covered the wood floors with a dirty, crusted canvas with dried texture leaving all the powdery residue and also scraped my floors. He had to order new clay tiles to replace damaged clay tiles that were broken. We paid $7,694.50 for new tiles. He over-ordered and we were left with about 400 new clay tiles. He had completed all the work except hadn't steam cleaned the driveway and picked up his unused materials and equipment, Several times he called saying that he was coming and never showed up. He also wouldn't return our phone calls. He has failed two final inspections because he refuses to clean up and pick up his leftover materials and equipment. RJ'S called that he had scheduled another inspection for Wednesday 12/15/2025. He never showed up. We called the City Planning and Inspections Department. He had never scheduled an inspection.

I received a service call in July 2024. A Hispanic gentleman showed up who couldn't speak English…read more He spent less than 1 hour and said I needed a capacitor gave my credit card and was told to call the office Anna Maria said I needed to pay $570 for service and a capacitor for $$440 and she tool the ;money from my credit card. My air conditioner unit claimed that the capacitor for my unit cost less than $20. I called back to state that there must be a mistake and Anna Maria stated that they go by a book and that was all she could do. I requested to speak to the owner and was told he was not in and I left my phone number to discuss the problem. He never returned my call after repeated call backs. I have filed a dispute with my credit card company.

No complaints. Made an appointment online for our marriage license and were seen right away…read more Everything was quick and professional. It was a Tuesday afternoon and it wasn't busy at all. Our phones didn't have service inside though, so keep that in mind or come prepared just in case that happens to you! I've used their online services to request certified copies of documents and they're also thorough. Nothing fancy, just business.

So this was our second stop to fix a ticket, was told to go to window 7, only to find out there is…read moreno window 7( none of the windows are numbered). Went to 4 different windows before someone finally found who I needed to talk to. Communication is not a strong point here. There is no way to leave without walking through the line of people waiting. Took 3 visits to hopefully accomplish what I attempted to fix

It is hard to make a review on a County Government. My review is not for the County Government but…read morerather on my experience visiting the County Government Building. 1. There is a parking garage which I prefer to use any day when needing to visit. Their fees start at $2 after 10 minutes. They accept both credit card and cash. The garage safely supports vehicles up to 7 feet high. You may park outside on the street and use meters but during the week it gets complicated to find parking lot. 2. The security team is friendly and informative yet this does not mean they will let people/items pass by them. They will scan you and your belongings to ensure everyone is safe inside the building. 3. There is a cafeteria. 4. There is a library open to the public on the very last floor. 5. The place is large and clean. 6. The staff is very attentive and provide informative costumer service, but they are not attorneys nor your legal counselors. 7. Depending why you are visiting is where you will be going. Lower level are Child Support Services. Registry in the matters of Marriage, death, divorce is also in the lower level. Court mid levels, library and actual marriage upper level.

I recently came to the courthouse to get a copy of my birth certificate. If you aren't able to come…read moredowntown, you can also get your birth certificate at two other satellite courthouses. One's in the northeast and the other is in the lower valley going towards Socorro. Keep in mind, this is for people who were born in El Paso, Texas. A birth certificate can also be ordered online. It takes longer to receive in the mail. Anyway, everything happened quickly enough. I parked in a parking lot across the street for an hour. I still had time left over when I got out! There are security guards who check your purse, pockets, etc. when you walk in. Your purse, back pack, etc. goes into a machine. It's like the ones you see at an airport before boarding the plane. The county clerk's office is downstairs to your right. You fill out a form about the purpose of your visit and get in line. The clerk was helpful and efficient. The only thing is...my name is misspelled on my birth certificate. I didn't even know it until he pointed it out. This is the office you also come to if you need a death certificate. The birth certificates are $23 and the death certificates are $21. I wanted an additional copy but he said it would be $23 more. Online it says $4 for additional copies. Overall, the process wasn't bad.