While I appreciate what this place is trying to do and will probably continue going there for their social awareness, the service here is atrocious. Management makes the staff attempt to upsell every order, and the result is them not really hearing your order. Three times since I started going here in the spring I've been given a latte instead of a cappuccino. I like coffee, so just drink it, but I'd really prefer to get what I asked for. Today I ordered, stood around for 10 minutes, and it turned out they completely forgot to make my coffee. It wasn't busy. The delay had already caused me to be late, so I had to just leave with nothing. Sadly, I wouldn't recommend going here for your morning coffee unless you can really afford to wait and be sure your order is right. read more