They say they have scuba equipment but online only: bait and shift. No search option on website…read more Good luck finding a sales clerk or map of detailed map of store. Franchise not likely to last with so many better sopping options. For their variety and convenience, I gave 3 stars.

Review from 2024: I cringe if I have to go to this store and…read moreneed help. I wanted to buy a mountain bike for my teenage grandson. After finding a bike I was interested in, I was thrilled to find a button on the shelf to press for help, alas, it was broken and didn't work. I waited a good 10 minutes on line to check out. There were 2 cashiers for about 15 people (most were behind me by the time I got to one. He told me he'd have someone meet me back there. I got back there, no one! Two women were folding clothing and ignored me. Finally someone got this great guy Bryan to help me. We got my bike (which was on sale) and he cut the long line at the cashiers and checked me out. He offered to help me put it in the car too. Very helpful. The store is severely understaffed. If you can find what you want and get it up front, you're OK. But it's very difficult to get help. Review from 2018: Academy doesn't have a very good selection of tennis gear, but I guess that's based on demand. They do have great deals on decent clothing, often reduced to excellent prices. Recently I bought decent baseball caps and t-shirts for $4.99 each! Needed a couple of bikes for young grandchildren. They had a sale. Had to search for a person to help, but finally got two brand new, fully assembled kids bikes for only $44 each. Truly a good place to shop, especially if you're looking to save a few bucks.

I saw a zip up hoodie that was on a mannequin, but I couldn't find it anywhere on the floor (racks…read moreor shelves). A salesman saw me looking and asked if I needed help finding something? I told him what I was looking for and he searched for it too, but he couldn't find it either. He searched his inventory and found out that it was only available online. He helped me order it and had it shipped to my house. The salesman went above and beyond to help me out and made sure I was a satisfied customer. The icing on the cake was, the hoodie was on sale and free shipping! It was a great deal. The zip up hoodie was delivered 2 days later. It fit perfectly and looks great. The quality of the hoodie is great. It's very well made and very comfortable to wear. Great value all the way around.

I do Not recommend any Dicks Stores or online shop…read more Employees are helpful n friendly. Dicks policies corporate are messed up. I bought and fully paid for several items online in store during Black Friday and Christmas not used with tags. Dicks has a 3rd party blocks you from returns/exchanges for 180 days. This was during Christmas. I did not buy a lot just a few items. Dicks does not give you any warning before at all. I have $200 sneakers I cannot exchange size a little too big. Do not pay with debit card at all. I used to love to shop Dicks stores. Beware of online Dicks Scorecard app too.

Was going to purchase a few things and the staff made me feel like more of a nuisance than a…read morecustomer. I'll spend my money elsewhere...

The world does not need more golf clubs. There is amazing selection of top named brands at great…read moreprices plus you get to custom pick out your own set.

Whike I haven't spent thousands of dollars here, I had been satisfied with my purchases until…read morerecently. Under their recommendation, I purchased a suppressor, good quality red dot, and red dot mount for a PCC. When I was finally able to get the suppressor attached, the mount that I bought under the recommendation did not co-witness with the iron sites. When I tried to return/exchange for something else, I was told that it was past their 30 day return policy. I asked if they could simply allow me to exchange it for other merchandise, but again stuck to their policy. Needless to say, I am very disappointed. I had to wait more than 30 days for the adapters to mount the suppressor on the PCC, but I never went back and told them to cancel that order so I could purchase somewhere else. I was very patient and respectful with them while I waited. While I am not a huge customer, I will no longer be a customer.

I've been a long-time customer of Sportsman's Finest and have spent well over $6,000 here over the…read moreyears, but this recent experience was extremely disappointing. My friend purchased approximately $800 worth of hunting gear on November 21st that ended up not being used. The items were completely unworn and still had all tags attached. We attempted to return the items before he had to fly out, but the store is closed on Sundays. Due to the holidays and both of us being from out of town, we were unable to return the items until December 26th. At that point, we were told the return was refused because it was outside of their 30-day return policy. What's frustrating is that the policy does not reasonably account for store closures and holidays. This was not an abused return--everything was new and unused. When I called back to calmly explain the situation and ask if there was any flexibility, I was laughed at and told I was wrong. That response was unprofessional and upsetting. I expected better customer service from a company I've supported for years. Policies are one thing, but how customers are treated matters just as much. Unfortunately, this experience has made me reconsider shopping here in the future.

I went to Tyler's to get new sneakers. Caden was very helpful and patient as he got me new sizes…read moreand colors. I am happy with the customer service and can't wait to wear my new sneakers on a walk.

I ordered a North Face Hat. It was $41.48. I need to return it. The hat was in perfect condition,…read morenever worn, both tag and sticker in tack. Shipped back in their original box and packing. However, this ridiculous company only refunded me $25.48. This was a small return. I can only imagine what happens with larger items. For a company that has been in Business for 46 years, I'd expect much more. They are far behind their competitors. It's ok, I'll eat the cost and will stay away from this company in the future. Jared Harms Order #215396

Seemed a little old and run down inside and out. Very limited selection of knives which was the…read morepurpose of my trip . Staff seemed bored and not very happy to be at work . I think I will stick to my Kyle Academy going forward.

I went in to buy a gun cleaning kit a couple days ago (2/14).  I grabbed one I looked at online,…read moretook it to the guy behind the counter at the gun desk and asked if he knew anything about the product or if any customers had said anything good or bad about it.  He said no in a manner like I was dumb for asking. But idk, maybe he's there simply to ring things in and not be helpful. I then walked back to the aisle and I overheard the guy behind the counter (Hispanic guy) say "I haven't heard a Texas Jew in awhile"  "there's Jews in Texas, brother" to the coworker on the customer side of the counter (this employee didn't say anything so I don't want him getting in trouble).  This was around 2:10pm on 2/14.  Ignorant statement for multiple reasons.  Maybe let the idiot know to check to see if a customer he's commenting on isn't in earshot in the next aisle.

Excellent service, expert fitting, and speedy delivery. Bought police surplus vest which is an…read moreexcellent value. I will buy new vest from them as well, couldn't be more pleased. Thanks Nic Steve Yagoda SPO

Great experience. I was able to get fitted for 3 different sizes of level IIIA concealable armor…read moreand purchase within the same day of calling. This business has great customer service.

This store feels like a hidden gem that isn't really hidden. It just always surprises me at how…read morehuge the variety of items they carry is. Kids toys Clothing for everyone Camping Gear Home decor Shoes Jewelry I mean seriously- they seem to carry way more than you'd think they could fit in there. I happened to walk by last week during a shoe sale where it was an extra 40% off of their sale shoes. It was end of day on the last day of this but I was still able to score Birkenstocks and two new balance sneakers for around $130. INSANE. The employee helping us was super helpful and kept going to the stock room to see if they had additional sizes. I appreciated the effort and the fact that he didn't seem annoyed. Will for sure be back

I had a bad experience in Aug. But it's the holiday season so I tried again…read more Still no interaction from the staff. No hello, no goodbye. Nothing. Guy in shoes was there by himself and never said anything to me. I was ready to make a purchase, but obviously that was not what he was there for. A second employee came by and they had a nice chat. I am done. I am happy to spend my money elsewhere where it will be appreciated.

This was my first time buying ath leisurewear, and the staff was so helpful! I got exactly the…read moreright pants in the perfect compression at the exact length. Expensive, but probably still more moderately priced than Lululemon or other alternatives.

Plenty of staff talking in the middle of the store but no one interested in providing service until…read moreI'm ready to pay. Revisited store yesterday and was in there for 10 minutes and no one even said hello let alone offered to help.