Polina is very rude and I would avoid dealing with her or this agency…read more I had a very bad experience and I would highly recommend trying other agencies in the area.

Polina is terrific! Many thanks to her. I did not buy tour…read morewith her, just called for an advice. She gave me comprehensive overview on what to do around Prague and recommended a guide who was highly recommended by her other clients. Once again, Polina did not book vacation for us, but treated me as her client anyway. That's what I call highly professional service. My future vacations plan will be with her. Yelena

Needed international currency in a hurry! They had the…read moreamount on hand with the best rates and no fees! Really nice agents as well! Highly recommend!

After checking with our bank we call LA currency to see if they had the currency we needed ahead of…read moreour trip to Japan. They had what we needed and at a better exchange rate than our bank and a way better exchange rate than you'll find at the airports. It was a pretty simple process. We got there about 30 minutes before closing, it wasn't too busy so we were in and out in about 10 minutes.

Where do I start...I have known Lily Varona for now 10 years.  She first assisted me with a trip to…read moreCancun, Mexico in 2009.  After a wonderful booking experience, I decided to use her travel expertise to book all my future trips.  Throughout the years, she has helped me book multiple trips, but without doubt her assistance in coordinating my destination wedding in Playa del Carmen, Mexico was beyond my expectations.    Lily took pride in working with us to make our destination wedding magical.  For starters, she made multiple suggestions as to which resorts had the best perks and would give us more for our money.  She advised us on the various wedding packages that were available and was transparent about the pros and cons of booking at each resort.  After much deliberation, my husband and I selected the Occidental at Xcaret Destination Resort as our wedding venue.  Lily communicated directly with the resort's booking department and got us the best group rate possible. She also connected with our wedding coordinator and made sure everything I wanted was honored.  Three months prior to the wedding, she traveled to Playa del Carmen specifically to tour the property and took beautiful pictures of the resort for us.  Since my husband and I couldn't travel to Mexico prior to the wedding, Lily was kind enough to do our meal tasting and we couldn't have been happier with her meal suggestions.  She took pictures of the meal presentations, which assisted us in making our final selection.    Lily also met with our event coordinator at the Xcaret Park where we had our religious ceremony.  She toured the Chapel of Guadalupe and walked the park noting some of the setbacks we may encounter the day of the wedding.  For instance, she noticed that our guests would have to walk some distance to the chapel from the main entrance of the park and suggested that we provide water.  She also secured a room for me to get ready prior to the ceremony.  My event coordinator never mentioned that I had access to the bride room had it not been for Lily's intervention.  I am beyond grateful for this request because I was able to change into my wedding gown in an air conditioning room with water and a restroom.    Aside from assisting us with the resort coordination, Lily also helped us coordinate airfare, land transportation, and resort stays for our 50 guests.  She orchestrated everything to PERFECTION!!  She flew guests in from Los Angeles, San Francisco, and Florida.  When our guests arrived to Mexico, they were greeted with a Welcome sign that included our picture.  She meticulously coordinated every detail to make our guests feel welcome and safe.  Lily was extremely patient and released a tremendous amount of stress off our shoulders by assisting our guests with their travel needs.  She accommodated to their special requests and responded their questions promptly.   Lily went far and beyond to make our special day MAGICAL!! When she traveled to Mexico prior to our wedding date, she secretly made special arrangements that would later be a wonderful surprise for us.  She personally selected the best suite in the entire resort which had a spectacular ocean view! Upon our arrival, we had a bottle of Champagne and a cheese/meat platter awaiting in our room.  On our wedding night, we had chocolate filled strawberries and another bottle of Champagne.  We even got a special gift from the resort with extra goodies.  I can honestly go on and on about how spectacular and smoothly everything went the day of our wedding.  Lily is phenomenal!!   Lily, we honestly thank you from the bottom of our hearts for making our wedding day the BEST day of our lives.  Thanks to you, I was an immensely happy bride and my childhood fantasy became a reality.  We love you very much!  You not only provided us with your travel service, but poured your heart into our wedding planning as it was your own. Many, many THANKS!!    Rosa & Steven

Lily is amazing. We had a family of 12 vacation in Italy. From the moment we arrived in Venice…read moretill we got on our plane for return everything was perfect. The time and effort Lily put in to get our plane tickets, car transport to our hotel, train travel was amazing, I can not say enough good about her service. I highly recommend Lily at Victory Plaza Travel.

I'm disappointed with this travel agency and travel agent, Greg. Although Greg is nice and…read morepleasant, he's rather flaky! Doesn't return calls! Doesn't return emails. One minute his phone is working and the next minute it isn't! He claims that he's overloaded with customers and you always have to call him back because he doesn't get back to you. And he's always out of town. No travel agent is that busy. Due to waiting on him to get back to me about a recent trip of mine, which he never did, I wasted precious time and had to call a new travel agency and I booked with them. I probably risked paying a bit of a higher price but nonetheless, I'm happy now.

i'm disappointed with this travel agency and specially with the owner. i guess when you are rich…read moreand have some money you dont care about the little customers and you forgot about important details - like she forgot to inform me that luggage was not included in the price for the flight ticket i bought from her company. she even didnt respond to my messages and when i bought my ticket was in june and the new rule apply months after that. i guess she doesnt want to help after she took the money. never going to buy another flight ticket from this company.

Alida knows the process very well. We needed our passport within the week. She completed our…read morepaperwork very neatly and quickly. She also got us a passport wallet card. I would definitely recommend her service to family and friend This is our second time using Alida's passport service. Once again, she came through in providing outstanding and quick service for obtaining our passport. She is very knowledgeable about the process and knows exactly what paper work is needed. In fact, the post office was telling us that we needed additional documents to renew our passport when in fact we did not. Alida is definitely up to date with the current federal governments rules and policies for the process. We will definitely refer anyone to Alida that is looking for a quick and smooth passport renewal transaction.

I got my passport in 2 days. I sent over docs and forms in the evening via email and next morning…read moreAPVS gave me an appointment and i picked up my passport the next day. They gave me very clear directions and it was easy and stress free. Worth every penny!

Not too many travel agents go above and beyond anyone expectations Katia Travel did. Awesome…read moreservice and accommodations. My wife and I appreciate their services.

I have been using services of Katia Travel since 1993 and never had any issues or whatsoever…read more Liana is the owner and she always gets involved on every single transaction and always checks with us a day before the travel to remind us about our travel times.

I dont know where to start but here it goes. Two years ago I was supposed to go on a trip to Europe…read morewith my friend, two weeks before our vacation, my friend fell and broke her ankle, worst news anyone looking forward to a vacation can get. Luckily we had insurance and Ani at Royal. Not only had she spent hours helping us book every single thing and recommending everything, she spent her time cancelling everything and getting every cent we had spent back. This was such a depressing time, but the way she took care of everything, with patience it eased the situation. Fast forward 2 years later, I had no doubts in deciding my travel agent Ani to book my trip to Europe again, this time with my parents. First of all, let me say that both my parents wanted to go with a tour group but I was against it since day one, however I was scared that if something went wrong in a foreign country they would blame me for not going with a group. The way Ani organized our entire trip was just Perfect. Every form of transportation was prebooked so we didnt have to waste extra time, energy, money abroad. Every process was as smooth as you can imagine. Flights, train, taxi, private transportation, gondola ride, boat taxi. Everything you wont think of, she did. She booked the best of the best tours, all skip the line & all within our budget. There was no way we were going to have a bad time. Of course, it all depends on your attitude as well. Some people just dont know how to travel so they will find an issue everywhere. My hotels, one better than the other. I could not have planned a better vacation and am forever grateful to Ani for planning everything as perfectly as possible. The entire time, both my parents and I were praising her for doing everything so professionally and so wonderfully. Thankfully, not once did my parents regret not going with a tour group. Although, I know Ani takes tours and knowing her, I will be more than happy to go with her. She is the sweetest; patient and professional . Takes her time to make sure all your needs are met. Thank you Ani! My dream to Venice, Rome, Florence, Sorrento, Capri, Amalfi Coast & Paris could not have been any better.

I recently traveled to Italy with Royal Travel tours and was very disappointed in the service…read moreprovided by Ani. As a group of 17 we were left to attend to ourselves with no guidance by the tour agency. Our various tours was much longer than expected because she took the less expensive routes which resulted in long transportation & wait time. Overall our experience was very dissatisfying & I honestly can't recommend this agency for anyone. Our tours of different cities only included visits to churches & no where else. I paid $6600 for 10 days with Royal Travel Tours & Anet Tours offers Italy for $5200 for 12 days. I have traveled with Anet Tours to Dubai & had an amazing time but I wanted to try Royal Travel Tours to compare & I see now that there's no comparison.

I just had a really great call from Miguel S. who was calling to offer me some incentives to renew…read moremy membership. I had been thinking that I would renew, but the past couple weeks have been busy and I had to ask Miguel to call me back a couple times when I couldn't speak with him at that moment. Today was the day, and Miguel called back at the time I had requested. The incentives are great, but I'm waiting to hear on a new client. He offered to take my planned 1 year renewal for now, and call me back after the date I expect to sign the new deal if the incentives for the multi-year (a really good deal!) were still available. During our call I asked him a lot of questions about how to get the most out of my membership. Miguel was super helpful and knowledgeable about website and walked me through all of the answers. He was graciously accommodating if I asked another question that came to mind during that process as well. Like anything, Travel Transparency is a tool for specific travel discounts and solutions and when they align with your personal travel plans, it's really super! I like to take road trips so booking a night here and a couple nights there fit me well, and I can get great hotel prices using Travel Transparency. It's also great for friends, because I bought the membership that allows up to six specific family members, or friends, to book through the site as well, with their own profile.

The travel program was offered to us at $8000 plus 230 annual fees. for this price you get access…read moreto discount hotel prices. The free gift is a rip off. the 2 plan tickets and 2 night hotel stay is 199 per person (resort fees not include) plus 50 activation fee. So $450 for a 2 night stay in 1 of 23 cities. the restaurant gift card is just $25 off once a month. Don't waste your time.

I had the most amazing time of my life! I am truly blessed to have picked GET tours for my…read morevacation. This was my first vacation, and it exceeded my expectations. I was able to experience Costa Rica inside and out. I zip lined thoroughly the jungles, river rafted for my first time and even got to waterfall repel. I was able to get over my fears and made life long friends. The trip leader was very organized and on point. I never once felt like It was unsafe or confused about the activities for the day. Not to mention the hotel rooms! I felt like a queen, with views of Volcano Arenal, or the coastline. It felt like I was in a movie the entire trip. Wish it wasn't over! Pura Vida!

Just returned from an 8 day trip to Costa Rica with GET Travels. Sherrie made everything so easy…read moreand pleasant from the start. Planning this trip would have been impossible without her. Sherrie was so timely and quick to respond to emails when booking the trip too. We were so lucky to have her guiding us through the trip. All I had to do was enjoy my vacation. The transportation to and from everywhere was taken care of and hassle-free. I loved the hotels we stayed at. The hotels were upscale, clean, and perfectly located. I really enjoyed the balance of relaxing vs activities. We got to see everything Manuel Antonio and Arenal had to offer while also taking it easy. We got to do everything from snorkeling and zip lining to rafting and repelling. Sherrie is the best and I can't wait until the next trip! Pura Vida!

i always book my vacation with them. just has a great time…read morein Ixtapa, mexico. great prices and more then all the SERVICE is the best, if i need to change/cancel or rebook they will always help me find the best deal.

I bought a flight for my son. There was a lot of problems with his student visa we kept on changing…read morethe flights and I kept on having 100% amazing customer service.