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10 years ago

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Walgreens

Walgreens

2.0(2 reviews)
0.1 mi

The pharmacy at this location is lazy and will not process insurance for prescriptions. They want…read moreyou to use some Rx card so they don't have to do the work to get the insurance approval for medication. Ive been waiting 10 days for a toe fungus cream and they refuse to handle it. I also had a mild pain medication that they finally agreed to 'over-ride' when I complained after waiting 24 hours. They just flat out don't want to do their jobs. I've never encountered these problems at a Walgreens so it must be bad management and a bad pharmacist. CVS - here we come.

This pharmacy is in need of help. Not sure what the situation is (applicants vs Walgreen's being…read morefrugal) but wait time to have an Rx filled can take an hour (allowing 2 hours after Rx is called in.) One assistant to wait on customers at this location is not enough as I have witnessed too many times. My last Rx: 7 people in line, 5 sitting in chairs. Another pharmacist would help tremendously. I have to wonder if perhaps a back up person could be trained to help during peak times to at least wait on customers who already have Rx waiting- filled Rx. Ideally a program/app that notified customers on the status of their rx or an estimated time frame of fulfillment, or a number assigned to each Rx so that privacy can be maintained and/or the status displayed.. Just ideas and suggestions. Just feels like Walgreen's antiquated system is not gaining satisfied customers. Perhaps customers are lost due to the wait times and inefficiency. Would love to see Walgreen's rethink their system to resolve long wait times, recognizing peak times, and the obvious overworked personnel. When one is in pain and needs their Rx it can be quite challenging for the customer.

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Walgreens
Walgreens
Walgreens

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So Low - convenience - Updated October 2026

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