I have been a customer for three years. In that time I have received emails advising they are…read morelocking my unit for no payment several times (I am on auto pay) and they have raised the unit's price over 80%. The manager and management group will not return my phone calls or emails. If you are not in town to check on your unit often, I would highly recommend finding another storage facility.

New facility, clean, professionally staffed. Prices are competitive and no long term contracts. Mo…read more To mo. Lease is a great offering. New move in special, where 1st mo is free, second mo is half off...cannot be beat. Highly recommended.

Very friendly and helpful service; facility is clean, modern, and secure. Their website has all…read morethe information you'll need. I am looking forward to continuing to rent from them for my storage requirements.

Awesome! This is the nicest storage facility in Laramie. The owner Brett is an awesome guy and…read moreextremely helpful! Prices are very reasonable as well. Highly recommend Antelope storage!

TL;DR - You will be over charged on purpose and when you call it out you will be told "I'll see…read morewhat I can do" multiple times but you will never see a refund If you get the first month for $1 promotion make 100% sure it is applied before you sign. I was told it would be applied on the phone when I made my confirmation, mentioned it again while filing out paperwork and was still charged for it so he said "I'll see what I can do". I then updated my address a few weeks later because I signed a lease at a new place and mentioned it then and was told "I'll see what I can do". I was then able to move out of my storage unit in under a month and when I freed up the unit early I was told the refund was credited to my account that was no longer active because I closed it out. I asked if it could be refunded back to my credit card and was told "I'll see what I could do". I never got my money back. I will happily remove this review if I get the credit back, but until then just know you might be scammed out of a triple digit refund you fully deserve

Kenny the manager was extremely prompt in responding to my emails and meeting with me at the units…read morewhen I needed assistance. The facilities were clean and safe. I highly recommend the Laramie Storage Star.

I have used Vern's since 2004 when I first moved to Laramie. The office staff were friendly and…read morehelpful and went out of their way to accommodate me. The only complaint I have is that I was told that as long as I made my payments on time every month, my rent would not increase. I should have had them write that on the contract because, in fact, my rent has increased substantially. Other than that, I have no complaints about the facility or the personnel.

I am not happy with this place. They charge you immediately the day you call to reserve a unit,…read moreeven if you are reserving for a future date. If you don't use the unit, they charge you a whole month's fee no matter what. It turned out that for insurance purposes I needed a climate-controlled unit, so I had to cancel my reservation before I ever set foot in Laramie. In this case, planning ahead under very stressful moving circumstances did not pay off. Take note, "Customer Service": A nice way to handle this would have been to prorate for the days that the unit was "officially" rented out to me. Bottom line: I usually find positive points to balance out the bad in my reviews, but here I can't find anything. Do not use this business. Go to Laramie Self-Storage instead: they have a better attitude, better rates, better customer service, and spotlessly clean facilities. Vern's is the only business in Laramie that I have found truly deplorable so far. Enjoy the free $100+ you got from me, Vern's! Too bad we can't vote Zero stars.

Good price however owners will try get much money as possible when leaving. Didn't appreciate the…read moreattitude on keeping my deposit.

Cheap option for convenient location storage, but the owner was completely unorganized and only…read morecalled me back when she felt she could get more money out of me. Tried calling multiple times to give them more money, never got a call back so I finally just moved all of my belongings into another storage unit. I've used Downtown Mini Storage every time I have left the country and always had a good experience, but after this experience I will not be back. Very disappointed.

They were friendly, efficient, knowledgeable and great to work with. The best storage company I…read morehave worked with by far! Would highly recommend.

Would never rent from here. They are unclear on their policies, let you pick your payment date on…read moretheir website and then charge you a late fee. If you call they have no idea. They tell you a low price and then raise it with tech fees. Go else where.

I can not say enough good things about these guys. We moved…read moreto Cheyenne from Utah and drove our own Uhaul. We hired a moving company to unload in Cheyenne and after they were over 2 hours late they cancelled!!!!! I pulled up Yelp! and took a gamble on the first company I saw. MY GAMBLE PAID OFF!! I called at 5pm on a Wednesday evening. Told them my situation and that I needed unloaded THAT NIGHT! Luckily for me, there was a 4 man crew working on a job in my city! The owner never missed a beat and told me he'd send them over as soon as the finished!!!! The crew showed up around 8pm. I knew they had a long day and probably weren't thrilled about getting sent to an unexpected job, but you would have never known. They were incredibly respectful, upbeat and kind. Even when a giant storm hit half way through the unload. Again, they didn't miss a beat, they hopped in my Uhaul and backed it up as close as they could get to the garage and kept unloading. They were even cautious enough to cover ever sensitive item (mattresses and dressers) with a moving pad before moving it out so it didn't get wet. These guys were work horses. They unloaded an entire 20' truck in no time and with great attitudes! I highly recommend Smooth Movers!!!

these guys did a fantastic job on my move on May 12, 2025. They were very efficient and arrived on…read moretime. They were very professional and courteous, and took good care of my items. And their prices are very reasonable too! I would definitely recommend them for your next move. Carol Lehman