Cancel

Search

Get information

You can now request information from this business directly from Yelp

Services - Snows Polaris West

Motorsport vehicle dealers

Snows Polaris West Photos

You might also consider

Recommended Reviews - Snows Polaris West

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Snows Polaris West

You might also consider

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Mosites Motorsports - Beautifully flawed.

Mosites Motorsports

(49 reviews)

This is my updated review.. After a rocky start with my…read moreDucati, all is well. Mosites fixed my bike quickly and at a reasonable price. The new showroom is going to be nice when it's completed. Thanks JJ

I've taken my bike here 3 times; the first time, it was stuck for a month just to replace a…read morescratched muffler and handlebar weight (and getting any sort of response was hard enough that I went in-person to go talk to them- a 40 minute drive just for information). The second time was a few days, but they couldn't figure out why my bike was stuttering, so I paid $280 for a simple diagnostic test. The third time, the most recent time, is why I will never, ever get my bike serviced there, again. It got sent in for wind damage, and was stuck there for two entire MONTHS. After one month, the department head finally contacted me, and explained the delays. There was a gap of 9-11 days that he couldn't explain, and said he would look into it (I never heard back about that). He did give me a list of excuses: they were training a new guy, customers are spoiled these days and expect to be treated like royalty, and my favorite: 'you've gotta break a few eggs to make an omelete'. (No, I'm not kidding. These were the excuses he gave to me complaining that they'd had my bike for a MONTH with no real update or timeline, and very sparse communication.) One month later when I finally got my bike back (in an incomplete state- more about that later), the handlebars were tilted, the left lever and mirror assembly was angled far more forward than the right one, and worst of all, the new chain's master link was incorrectly installed. The plate was pushed in so far that the x-rings bulged out (shredding within the 40 minute ride home), and the rivets were barely flared (5.22mm and 5.35mm when they need to be AT LEAST 5.5mm). The chain was too tight as well, even after I had made sure to tell them to refer to the swingarm's specs, which had the measurements printed on a sticker, impossible to miss. I tried contacting the department head again, but he never replied, so I messaged Hannah, sending pictures of the absolutely butchered chain job. She told me they'd need to see the bike AGAIN to tell what was wrong- but here's the thing. ALL of the other bike mechanics I showed the same images to knew that the job had been done badly. I got a small refund for the bad master link and some of the work ($90 of a $1900 job overall, which is ridiculous considering it was just replacing one body panel, the handlebar, chain and sprockets, and left lever and mirror). Then, a week later, the extra part they didn't install came in the mail (an indicator). I went out to install it, and realized that the indicators on my bike WORKED FINE and there was barely a scratch. When Mosites had given me the repair quote, I asked them SPECIFICALLY to remove ALL cosmetic damage from the quote and only fix things that affected the performance. Again, I messaged Hannah asking how I could send the part back for a refund. She told me it wasn't possible, and put the onus on me because 'I approved the insurance repair estimate.' I had approved it *trusting that the mechanics at Mosites had removed all cosmetic damage from the estimate*. They are now refusing to admit fault for their mistake on the repair estimate, so I had to pay for a $75 part that I didn't need. I never heard back from the department head regarding the dangerous, lazy job on the motorcycle chain, either (even when he gave me his direct line to message, saying to talk to him from then on). After talking to other riders on Facebook, basically nobody had anything good to say and told me that Mosites actually has a really bad reputation, it's just covered up by the positive Google reviews, causing newer riders to go there for service. So I'm writing this review as a warning to anyone thinking of going to their service department: if Mosites insists that their customers have to double check their work so often and second-guess their estimates because someone made a mistake, then their work is not worth your money or time. Look at the low-rated Google and Yelp reviews, that's the real story. (to add- the department head DID contact me over a 2-star review I left on Google. He seemed very focused on making sure I changed it, because 'we had talked'. Sorry, 'talking' doesn't change the fact that you're saddling me with an extra part and made my bike dangerous to ride.)

Miller's Motorsports

Miller's Motorsports

(20 reviews)

Great experience! Salesman not pushy, the bike I bought was $1000 below the KBB price and they gave…read moreme 50% off a helmet and $100 off my spill bars. I bought my first bike so they actually loaded my bike up on a trailer and drove it about 15-20 miles to my house and dropped it off. I know i'm defiantly satisfied and will make my next purchase here.

Caution: do not do business with this company. The use bait and switch tactics on their website by…read moreoffering one price on website and then charging more when providing price breakdown. Also not honoring the price that was agreed on even after putting down a deposit plus securing the financing. Not a reputable company! I read the response from owner of this business. I was required to place a deposit for them to transport the vehicle from OH. I sent them the on 4/23 and secured financing on the 24th. I was informed that the vehicle could not be transported until the 28th or 29th. I stated that I had to be out of town on business and would not be able to pick it up until likely second week of May. I received a text from the sales person stating good news and a picture of some UTV on the 29th (no mention of having to pick up machine before end of May). I responded on the first of May, that if this text was an indication that the unit I had a purchase agreement on has arrived, then I will be in May 12th to pick it up. I had no other correspondence, until salesman called me on May 6th to inform me that will not be willing to honor deal for the vehicle as we had previously agreed upon. The dealership did not follow through on deal we had on this vehicle. My recommendation stands and suggest not to deal with this company

Snows Polaris West - motodealers - Updated May 2026

Loading...
Loading...
Loading...