They don't want to sell motorcycles. I just walked in to buy a new kx250. There was no other…read morecustomers in the building and no one even got up from their desk. The one guy who did talk to me looked like I was bothering him. By the way, I wouldn't have needed to finance. Plenty of bike shops around.

wish I could leave less than 1 star bought a machine there and ended up having an accident bought…read moreover 5,000 worth of parts that took two different trips to get ordered and had to help parts personnel figure out what I got and didn't get and had extra of also was missing things from order also have them a list to order from was missing over half of the order 2nd part of order was supposed to be there in a day or two 2 weeks later it showed up with way more parts than asked for after fixing machine tried to return parts I didn't ask for and got told NO also was given hard time about battery that was wrong they wanted to argue until they realized it was wrong told me it was worth losing a customer over $500 worth of parts I didn't order completely unprofessional experience and if your going to have people selling a product they should at least know what they are looking at have never been tona place with such brain dead employees

Great place for service but sales are questionable!…read more Moody's is located in Mars and is completely family owned and operated. They service and sale Can Am, Polaris, and Ski Doo. I have been taking atvs here for about 4 years now. The service department is great. they do a great job and it is usually a very speedy turnaround time. They always seem to tell you if there are additional problems and what to do about them. There are not alot of accessories in the store. They have some for both atvs and motorcycles but not alot. Finally, sales is a bit questionable. My husband tried to purchase an atv here and they said they didn't have it. They made no suggestion to get one or order one. Very strange. I also tried to order him tires and received no return phone call for price. I love to support the family owned businesses in Pgh and will continue to use them for service and my atv needs.

My experience with both sales and service have been great. Everyone is very helpful. Highly…read morerecommend this family owned business

This is my updated review.. After a rocky start with my…read moreDucati, all is well. Mosites fixed my bike quickly and at a reasonable price. The new showroom is going to be nice when it's completed. Thanks JJ

I've taken my bike here 3 times; the first time, it was stuck for a month just to replace a…read morescratched muffler and handlebar weight (and getting any sort of response was hard enough that I went in-person to go talk to them- a 40 minute drive just for information). The second time was a few days, but they couldn't figure out why my bike was stuttering, so I paid $280 for a simple diagnostic test. The third time, the most recent time, is why I will never, ever get my bike serviced there, again. It got sent in for wind damage, and was stuck there for two entire MONTHS. After one month, the department head finally contacted me, and explained the delays. There was a gap of 9-11 days that he couldn't explain, and said he would look into it (I never heard back about that). He did give me a list of excuses: they were training a new guy, customers are spoiled these days and expect to be treated like royalty, and my favorite: 'you've gotta break a few eggs to make an omelete'. (No, I'm not kidding. These were the excuses he gave to me complaining that they'd had my bike for a MONTH with no real update or timeline, and very sparse communication.) One month later when I finally got my bike back (in an incomplete state- more about that later), the handlebars were tilted, the left lever and mirror assembly was angled far more forward than the right one, and worst of all, the new chain's master link was incorrectly installed. The plate was pushed in so far that the x-rings bulged out (shredding within the 40 minute ride home), and the rivets were barely flared (5.22mm and 5.35mm when they need to be AT LEAST 5.5mm). The chain was too tight as well, even after I had made sure to tell them to refer to the swingarm's specs, which had the measurements printed on a sticker, impossible to miss. I tried contacting the department head again, but he never replied, so I messaged Hannah, sending pictures of the absolutely butchered chain job. She told me they'd need to see the bike AGAIN to tell what was wrong- but here's the thing. ALL of the other bike mechanics I showed the same images to knew that the job had been done badly. I got a small refund for the bad master link and some of the work ($90 of a $1900 job overall, which is ridiculous considering it was just replacing one body panel, the handlebar, chain and sprockets, and left lever and mirror). Then, a week later, the extra part they didn't install came in the mail (an indicator). I went out to install it, and realized that the indicators on my bike WORKED FINE and there was barely a scratch. When Mosites had given me the repair quote, I asked them SPECIFICALLY to remove ALL cosmetic damage from the quote and only fix things that affected the performance. Again, I messaged Hannah asking how I could send the part back for a refund. She told me it wasn't possible, and put the onus on me because 'I approved the insurance repair estimate.' I had approved it *trusting that the mechanics at Mosites had removed all cosmetic damage from the estimate*. They are now refusing to admit fault for their mistake on the repair estimate, so I had to pay for a $75 part that I didn't need. I never heard back from the department head regarding the dangerous, lazy job on the motorcycle chain, either (even when he gave me his direct line to message, saying to talk to him from then on). After talking to other riders on Facebook, basically nobody had anything good to say and told me that Mosites actually has a really bad reputation, it's just covered up by the positive Google reviews, causing newer riders to go there for service. So I'm writing this review as a warning to anyone thinking of going to their service department: if Mosites insists that their customers have to double check their work so often and second-guess their estimates because someone made a mistake, then their work is not worth your money or time. Look at the low-rated Google and Yelp reviews, that's the real story. (to add- the department head DID contact me over a 2-star review I left on Google. He seemed very focused on making sure I changed it, because 'we had talked'. Sorry, 'talking' doesn't change the fact that you're saddling me with an extra part and made my bike dangerous to ride.)

Ryan was the best salesperson. We knew what we were looking for and the prices online were way…read moreless than the Harley Store. We had a choice of several bikes in the price range. Ryan was knowledgeable and a great help. Finance took a while but it always does.

Salesman I had when I bought my bike was a real Cowboy. He had the personality of a Grape. I will…read moreNever purchase another bike from this dealership!

Great experience! Salesman not pushy, the bike I bought was $1000 below the KBB price and they gave…read moreme 50% off a helmet and $100 off my spill bars. I bought my first bike so they actually loaded my bike up on a trailer and drove it about 15-20 miles to my house and dropped it off. I know i'm defiantly satisfied and will make my next purchase here.

Caution: do not do business with this company. The use bait and switch tactics on their website by…read moreoffering one price on website and then charging more when providing price breakdown. Also not honoring the price that was agreed on even after putting down a deposit plus securing the financing. Not a reputable company! I read the response from owner of this business. I was required to place a deposit for them to transport the vehicle from OH. I sent them the on 4/23 and secured financing on the 24th. I was informed that the vehicle could not be transported until the 28th or 29th. I stated that I had to be out of town on business and would not be able to pick it up until likely second week of May. I received a text from the sales person stating good news and a picture of some UTV on the 29th (no mention of having to pick up machine before end of May). I responded on the first of May, that if this text was an indication that the unit I had a purchase agreement on has arrived, then I will be in May 12th to pick it up. I had no other correspondence, until salesman called me on May 6th to inform me that will not be willing to honor deal for the vehicle as we had previously agreed upon. The dealership did not follow through on deal we had on this vehicle. My recommendation stands and suggest not to deal with this company

Worst and I mean worst customer service I've ever experienced!! If I could give a…read more - I'd give them -5. The brand new bike I bought had bolts falling off of it after riding it one time. Took fours months to get a title., which I was told was my fault because I didn't fill out and application for out of state title. I went to the store and ordered new bolts on September 28, 2017 I received them today April 10, 2018. Obviously a bit upset about this and voicing my complaints to the manager I was that none of my problems were the fault of the business. Yamaha was blamed for the bolts falling out and he more than once told me he's not the title clerk. I left with him yelling that it's not his problem it's mine. Never again will I deal with these people and I'd certainly never recommend them to anyone.

This is a great place to buy a car, the cars are clean and reasonable and Bob & Jimmy are great to…read moredeal with.