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    Snow Central

    5.0 (1 review)
    Closed 10:00 am - 5:00 pm

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    11 months ago

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    Snowscene

    Snowscene

    1.0(1 review)
    14.0 kmWoolloongabba

    My partner and I went to this store to buy some snowboarding gear appropriate for Hakuba, Japan…read more They didn't have much, if anything at all, obviously more tailored toward skiing but we thought we'd try our luck. The salesperson in store tried pretty hard to sell us everything he could which I found irritating. We walked out spending hundreds on something as small as gloves, hardly enough to complete an outfit for the snow. We went to Snowbiz in the city afterwards and found the same products a lot cheaper. Couldn't believe how badly we were ripped off. We found everything else we needed in the Snowbiz store, the sales people genuinely love the sport and hooking people up with appropriate gear; not pushy at all. Also gave us a great discount on boards, boots which they helped mould to our feet for a more comfortable fit, helmets, etc. Great experience there. In our rage of being ripped off earlier we went back to Snowscene for a refund on what we had bought previously, and after waiting we were acknowledged reluctantly by the lady in store who was in a terrible mood. She spoke with us in a demeaning manner and shut us down immediately regarding a return not even caring to consider any legitimate reason, saying 'read the receipt, no returns.' No exchange policy either. This was in fact written at the bottom of our receipt to our dismay we hadn't noticed. No signs in store advertise this and the guy who sold it to us definitely didn't tell us during the transaction. I feel sorry for the gentleman and his family who I saw in that store earlier that day spending thousands on all of his family's gear; I bet they weren't told about it either. Do not waste your time or money at Snowscene. Utterly woeful. Instead go to Ski Scene 100 metres away or Snowbiz in the City where you'll get real service instead of a facade and BS, and you'll save on $$$.

    Snow Central - skishops - Updated May 2026

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