Eric is the owner now and he is very helpful. He always greets you when you come in and asked what…read morehe can help with. He is very knowledgeable about the items he stocks. It's so important to support a small local hardware in a small town. I recommend this hardware store, it is well stocked clean and the owner is efficient

The last of the old school hardware stores! It has everything you need and excellent customer…read moreservice that will help you think it, find it, and do it. The younger couple working there were especially helpful. We'll make this a regular stop when camping at Keuka Lake SP.

Friendly family style store My go too for everything 3 houses renovated my plumbing needs plus I…read morealways call them first and if they don't have it, they know where to get it and they got great prices

Friendly enough people, but they never have what I need. If you need to send any UPS packages, try…read moresomewhere else.

Recently had emergency replacement of a sump pump tube and Tim opened the store a few minutes early…read moreto help me in my time of need! Great service and selection!

I have nothing to say about the hardware store itself…read more However, if you're ever in the Alfred area on a Friday, do yourself a favor and get some pie. FRIDAY IS PIE DAY I had a humbleberry pie that made me almost weep tears of joy, and the strawberry rhubarb beats my grandma's (which is saying a lot). Who needs tools when you have pie?

Faucet replacement parts can be very difficult to match with the originals. The staff at Vine City…read morewas extremely effective in closely examining our original part, and then coming fairly quickly to the conclusion that what they had on offer (and they had A LOT on offer) was not going to work. They did not hesitate to redirect us, and so we were served by them directly and then indirectly. Vine City Supply is just the kind of enterprise to have in a place that prizes community service!

Remarkably friendly and helpful staff. Great selection of household items. If you don't see what…read moreyou want or need on the shelves just ask them and they probably have it or can get it quickly. I'm so glad I don't have to drive to Bath or Painted Post, it's great having a hardware store right here in our little town. They even have candy!

During are house renovation we could have done are construction without Knapp Schlappi. The wood is…read moreeasy to get. And I love how they help you load the wood into your car when you pull up. Also love the selection of the garden side and the construction side. And I love the prices on the wood and other materials they are really affordable.

Carey's was closed unfortunately so I made the mistake if giving this place another shot. Instant…read moreregret. Historically marked up prices. Lumber selection sucks. With exception to the occasional friendly cash out girl, the rest of the staff always have a condescending attitude (especially the lumber counter) and get annoyed when asked for help. Someone should remind them that they work at a mom & pop hardware store for a living, not a 5-star resort in Las Vegas. Save yourself the hassle and shop at Carey's Lumber or just make the trip to Lowes or Home Depot. Avoid this place.

I am torn between a 3 and a 4 for this review. Wish I could give half stars. Anyway, this store…read morehas just about anything a handy man could need, but the prices are a bit higher than at mass retailer stores like Loews and Home Depot. Also the hours are a lot different than those mass retailer stores as well. But you have to remember that you are in the heart of a tiny town called Naples. So, this is what you get. Upon entry you are greeted with a large moose head hanging on the right, and the register right in front of you. There is a bright red sign that says, "Welcome to your neighborhood do it yourself center". I stood there for a bit until a man behind the counter asked if I needed help. I declined as I was snapping photos and then off to join my father-in-law pick out some nails for some flooring. A nice woman there let us open the package and test them in a transition strip to make sure they were the right size. I thought that was a nice personal touch and overall great customer service. They have a private parking lot, but you have to be careful pulling out. Traffic coming from the left can often move fast. Also, this place is next store to Joseph's Wayside Market so on weekend I suspect a lot of their customer park here.

I've been building a cabin over the course of the last few months in nearby Italy Valley. I've…read morefound the Staff at Wilcox to be very friendly and service oriented. Everyone, from Kurt, the Manager , to Morgan the delivery person, aim to please. I've struggled with coordinating the delivery times with folks from the Big Box stores but never at Wilcox. I ask them to deliver at a certain time and place and the material is always on site as requested. Kurt has been very helpful with pricing and the quality of the materials is excellent. I believe in supporting the local business establishments and sometimes that means paying a little more. But not with Wilcox, the pricing is very competitive and the service is superior, Tom Curtin

Installed an HVAC which was reasonably priced, excellent installation and cleaned up after install…read more Personnel was very friendly, thoughtful.

From the owner: I.D. Booth is a sixth-generation family-owned distributor of plumbing, heating,…read moreindustrial, steel, and electrical supplies. For over 150 years, we've delivered more than products -- we provide expert solutions, fast inventory access, and reliable partnerships that help your business succeed. Your local partner with deep knowledge and a commitment to your bottom line. Let I.D. Booth power your next project.

My husband had his beautiful shiny red snow plow (that he kept covered in our attached garage for…read morethe ten years we've owned it), picked up by Brodner's to have the starter changed. We kept calling and calling to see if it was ready, to get it back, but it was never ready. Finally, they said since it was summer, and they were doing so many lawn mowers that people needed right away, would we mind waiting? To be agreeable, my husband said sure. In the Fall, we were delivered, when neither of us was home to receive it, "our" snow plow- except it wasn't ours. It was the same brand and type of plow, but it was rusty and dented, with old rusted wheels, and ours was sparkly brand new- looking. My husband called to try to get our rightful plow back, and they said it was ours. It is not! BEWARE! Keep your model number number handy, if you need a repair, so you can identify your equipment! I am fair, and to be fair, this rusty snow plow does start up and run. But it's still not ours. I wonder who has ours...

Excellent service and parts availability! Head mechanic is an asset! Parking can get a little edgy…read moreon Saturdays.

Great customer service every single time I go here. We need less big box stores and CBS is a prime…read moreexample of why. Thank you to the great staff.

I'm a firm believer in supporting small businesses but not CBC. We bought "best washer on the…read moremarket" from them they said it was guaranteed. Delivered it with a dent on it and they didn't want to fix that. This asko washer has been nothing but problems, trying to get my washer fixed has been a nightmare. They sell crap. Every time I called them they said they do not guarantee washers. They are a bunch of crooks. Do not buy anything from them