Very professional. Felt very comfortable leaving my two cats in his care. He reported to me and…read moreleft a report on them for me to review.

I have never left my cats with anyone in past 3 years since I moved to Winnipeg! But I coudnt avoid…read morethese travel plans so I really needed someone! Gary was available on a very short notice and he came over within half hour of my call to go through the details! Most importantly, my cats looked happy and healthy when I reached back home!!! Considering how much they are afraid of outsiders, it was a big plus for them to be warming up to Gary!! I highly recommend and away you go pet services ! Great service and affordable prices!!

The cleanest pet groomer for dogs I've ever seen! The owner has allergies, so it's exceptionally…read moreand impeccably cleaned. Also, most of the work is done in the open and the dogs can move freely when they're not being groomed, except the bathing. Recently they added a dog daycare too. My dog has sensitive skin so they give her a medicated shampoo. She also needs regular grooming because she's a non-shedding breed (Airedale Terrier -- W00T terriers!). The prices are on par with other groomers, but they have a regular visit plan which is a great savings. My dog comes out looking and smelling great, and she's calm, which is a marked change from other groomers who crate the poochies when they're not being groomed. Also, Barks N Bubbles has a lovely pet boutique with lots of yummy doggie treats, leashes, food, and even costumes!

The first visit to this groomer should of been an indicator of what the owner was like…read more The owner has a serious attitude issue and seems to think because she has pictures of the Dog Whisperer on her wall that it gives her the right to be condescending and patronizing . Well I had a run in with her at a restaurant next door to her business. I ordered a pizza for take out and because of the construction around the neighbourhood was unable to find a spot anywhere near the restaurant . It was definitely AFTER business hours and didn't think it would be an issue . Well wrong I was !.... The owner came into the restaurant and barked at a server ( as if she would know anyone might be parked in her parking area)....." is one of you customers with a 4x4 truck parked in my lot?" .... I said to her it's me , I'm grabbing food to go" " I WILL HAVE YOU TOWED !"..... ....no problem, I'll move it.., so I did. Obviously she never realized I was a customer for hers.... WAS !!!!! I will never return to Barks n Bubblea again. SHE HAS LOST A CUSTOMER! Ps, the server also mentioned to me how rude she was . Seeeeeyaaaaaa!!!

I am appalled by The Dog Loft and I simply have to warn others of the horrific experience I had…read morewith them last week. I have a cream french bulldog whom as a brachycephalic dog, gets overheated during prolonged play, hence needs constant breaks. I had instructed The Dog Loft to put him in a kennel in the back room every couple of hours in order for him to get a breather throughout the day. I was assured multiple times by multiple people including the owner, Katie, that this was been done. Forward to the end of last week when I go pick up my dog at the end of my work day to find that his ears had purple bruises. He also had chunks of dried blood all over his neck and jaw. Alarmed, I called The Dog Loft as I had just picked up my dog. They said they hadn't noticed and that it was probably all due to "rough play". I emailed them further with pictured of his injuries, a detailed report from our vet mentioning PUNCTURED WOUNDS on my dog and a vet bill. I spoke to Katie over the phone and all she kept saying was that she attributed it to rough play and that her and her staff didn't know how to make me happy. Our doctor specifically said that his injuries where not conclusive with regular dog play and that there was certainly a lack of supervision at the daycare as this was not normal. She adviced that we went elsewhere for doggy daycare as this place was obviously dropping the ball. A few more emails back and forth I told Katie, the owner that we were not coming back and that we wanted a complete refund of our 10 day package purchase as we had only used one day and it was the day that my dog got injured. She said that she would send a check in the mail. Its been over a week and we have not received anything from her. The most appalling this is that throughout the interaction with us there was never any remorse, a we are sorry or even asking if our dog was alright. I didn't even ask her to cover our vet bill, just for the $245 dollars that we spent there and used once. Nothing. I mentioned at the start of this review that my dog was suppose to be taken to the back every couple of hours, hence if they were doing this as I was assured, then there is no way they would have not noticed his injuries if he was in fact getting individual attention throughout the day. The fact that I was the one that had to notify these people of my dog's injuries is THE MOST appalling thing of all and the biggest reason why I am leaving this review; to warn others of their negligence. Not once when I went to pick up my dog did I see staff inside the small dog area with them. They were always behind the counter which makes it impossible for them to see the dogs during play. They are mostly unattended and only go in there to clean up the space. Its horrifying. The lack of care that we have received after all of this and the lies from the owner herself as well as her lack of accountability is not just heartbreaking but infuriating. I wish Facebook would let me post pictures adjacent to reviews. I will be posting this on their wall along with pictures of every single thing I have mentioned here, including the correspondence with the owner to corroborate what I just wrote. If you can't find it on this page its because they went ahead and deleted it. Don't be fooled by their nice location and cute dog pictures like I did. They give zero damns about the dogs in their "care" and won't even reimburse you when they drop the ball. You should be ashamed of yourself Katie Heinrichs.

This place has gone down hill over the last year. There were many times I would pick my dogs up and…read morethey would just reek of urine which leads me to believe the level of cleanliness is subpar. There was a big staff turnover and I found many of the new staff extremely rude and unprofessional. I witnessed one client be treated incredibly poorly after she complained about her dog's grooming (it DID look uneven even to my untrained eye and she was being charged A LOT) and another time I actually saw 2 staff members yelling at one another in the lobby. I also disagree with the way this business and their staff use social media to bully and shame anyone who says anything negative about them. Instead of attacking clients who have had bad experiences they should invest in simple customer service (and people skills). If they're willing to treat their paying clients so horribly imagine how the dogs are being treated!

We love this place. They have everything you would want for your f h r babies…read more Their obedience classes are very helpful. The instructors are so knowledgeable. All the staff there are very, very caring people.

Raven loves to go to littles daycare and have a spa day. The staff are friendly, knowledgeable, and…read moreobvious dog fanatics. reasonable prices for a full day and a full groom

Nadine is thoughtful and caring. She is very responsive and follows through. I continue to use her…read moreservices and highly recommend her to others needing this service.

From the owner: We offer Dog Walking, In your home pet visits for dogs and/or cats, live in pet care, cat boarding,…read morealong with pet transportation. We now offer in your home dog training/obedience. Certified dog trainer (abcdt)

They are very unprofessional answering the phone and making and returning calls. I would…read morerecommend looking elsewhere.

From the owner: We provide House & Pet Sitting, servicing All of Winnipeg and the surrounding area…read more Our sitters are generally semi-retired or retired individuals that are home owners and pet lovers. Many of our sitters do this to keep busy and to have the pet companionship that they miss. Our sitters are very reliable and responsible. When caring for a house we will ensure that the visits are provided that meet insurance requirements and that the home is secure. When at the home we will vary drapes, lights and blinds to give your home a lived in look. We check refrigerators & freezers, sump pits and in winter run water to ensure that the plumbing is not frozen. Our pet sitters care for all types of pets, including dogs, cats, large and small birds and all of the other many household pets that families may have. Cats normally need a daily visit or twice daily visits if there are dietary or medical reasons. We provide for dogs twice daily visits or live-in services when the owner is away and a dog walking service while the owner is at work or the dog is still a puppy. We generally provide these services while a customer is away on holidays, travelling on business or otherwise away from home.

I have never written a negative review in my life. It took the DEATH of my TWO DOGS under their…read morecare to write this. On Friday May 7, 2021, both my dogs (Rocky, 5lbs yorkie & Tango 4.5lbs Maltese-yorkie) were victims of a violent attack by another dog (a husky) while under the supervision of Pooches Playhouse. I was only told that Rocky was "unresponsive" with no mention of our other dog Tango. Nothing will bring them back, but I feel it's important for people to understand the risks of taking their dogs to this daycare. We were going to pick them up on May 7/2021 in the evening, and just two hours before picking them up, at 6:32pm I got the call that Rocky had been attacked by another dog and that a staff member from there was taking him to a vet. He was taken to two different vet clinics, one had already closed and another one did the responsible & ethical thing to do, which was to refer them to a 24/7 emergency to give Rocky a chance to survive as they acknowledged this was a serious emergency that may require ventilators, plasma, etc: which they don't have. At this point the owner of PP told me she was going to instruct her staff member to take Rocky to the Bridgwater vet emergency, and didn't even seem to know that Pembina Emergency Vet (which is located closer) is open 24/7 until I told her so. As we were on our way to meet up with Rocky, the daycare owner called me again saying that Tango (our other dog) had been attacked too and that he didn't survive. She told my husband and I that Tango was taken (by a customer that supposedly had walked in when this happened) to a different vet clinic than Rocky, yet the owner could not answer the simple question of where it was that her customer had taken my dog Tango to. The owner made it all about herself, & even though she later apologized for that, she hasn't yet given a valid explanation of why we didn't find out at the same time about both dogs, which makes me think they were unsupervised and they didn't even find the second one until after the fact. We had trusted Pooches Playhouse with their lives and when it came down to their final hour we couldn't even comfort them as they took their last breath, because the owner didn't even know where my dogs were. Nothing can ever bring them back, but I think there are some important lessons (for all parties involved, including myself) that need to be learned from this experience. If you consider taking your dog to daycare: -Ask tough questions about the establishment's safety measures/procedures and rules to separate larger dogs from the little ones. -Ask about dog vs person ratio. Even if there are no by-laws that address it, common sense and this tragedy should be good indicators that the amount of staff members in this case were not able to have full control of the dogs they had at that time. If your own a doggy daycare: -Post emergency vet clinics' phone numbers in a place that's VISIBLE TO ALL STAFF. Have all nearby vet clinics phone numbers handy with their hours of operation updated on a regular basis. -Separate dogs by size, play style and social skills. -Just because "nothing's ever gone wrong before" doesn't mean what you're doing is always right. -If you are short staffed have a contingency plan in place, maybe even close the store front or put up a sign to come back later or call in for a staff member to assist them when it's safe for the dogs to have someone to come to the front. And finally.... -If you own a violent dog DO NOT put others at risk by taking it to daycare (never heard of two small yorkies being a threat to a husky). That husky didn't just kill one dog, it killed two dogs and it will kill again, given the opportunity. Thank you for taking the time to read this review and why I had to rate them 1 star after almost 7 years of being their clients. The best way I know to honor the lives of Tango and Rocky is to create awareness. I hope that meaningful changes are made so no one has to experience this type of tragedy in the future.

Do you think it is enough to apologize? and say they have been in business for 8 years (which is…read moreabsolutely nothing). They should go out of business and go out because they obviously have no idea what it's like. They put 99 dogs of all sizes and breeds in a room, what kind of crazy is that? Avoid taking your dogs there