The men here have always worked on my car and have been very honest and fair. They do very good…read morework. This time they went beyond. They worked for two days making sure my car wasn't over heating and since they couldn't find any thing wrong they didn't charge me a dime even though they searched for 2 days. Thank you guys! This world needs people like you all! Thanks again!

They don't know shit. Don't even go for electrical problems. I figured it out online. New battery!…read moreReally! DRL module... really! I just unplugged it. Charged me $800. dollars for breaks. Didn't fix the electric problems. I only needed front breaks done. Small car, back breaks are pointless. Didn't even replace my battery. How sad.

Way to go waited 3 days for them to pick up my vehicle for repair was told maybe Monday,latest Tues…read morewith a no show.Called Tues said wed at 9. No show no call then they show up thurs told them already got someone else to do the job and that they lost a customer to which they said they didn't care

They got us in so quick very polite and did a great job I'm so happy we have a place so close to us…read morethat treat us good thank you for your hard and extremely good work

Honestly, honesty from the Service advisor. Integrity of the Service advisor. Customer service was…read morenot her forte.. when confronted after she lied to the sales person about her conversation with me, I called her back after finding out about her made up conversation, she over talked while I was talking to her, yelling at me and in essence, her poor communication skills ( should take some classes on responsibility and customer care ), no integrity and most of all, lying about our conversation and her demeanor. She gives a pretty poor representation of the service department. The sales person tried to make it better by providing a pick up of my vehicle, the drop off of a loaner and a return of of my vehicle after service. But..a dangerous issue was taken care of on warranty and the back tires that were ruined by the issue,, were not replaced, they supposedly were after only 1 yr old. So the experience of my $60,000 purchase of a new vehicle last year, which had a seriously dangerous issue, by the way, put me in a 6 foot ditch, and more than a few near misses of accidents on the expressway. All of this were within a year from purchase and still on warranty..was just short of a nightmare! To make a defense of poor customer service and ignorance by a service advisor is an understatement for sure. As I told the salesperson, I was informed i now needed 2 new back tires for the cost of $500, and would I like to have them installed from a service technician that day because of the issue. To make another complaint.. the sim card for the navigation system was removed at the test drive that day, my husband saw him do it but didnt know what he was doing, well that will be another $30, thank you very much. They checked out the hands free phone application instead of the stated navigation app issue.I can take my vehicle to any Buick dealer for maintenance and vehicle performance issues and will do that from now on. If this helps someone to know what they might experience at this dealership, it helps me to digest this maddening, disappointing experience this past week. All because I called to let them know I'd be less than 30 minutes late for my appt that day... to see if that was OK. I was being respectful. I have no further trust for Richardson Chevrolet in Standish, MI, KG.

The guy to service, that's what's very rude to me. But the next time I came, the blade was very…read moreearly, very nice

Called this morning about a truck that's listed on marketplace. After 5 minutes back and forth with…read morethe operator I was told the salesperson was unavailable. Left a voicemail. No reply. Called again late afternoon. Operator again said the salesperson was unavailable. Asked for a sales manager or someone else who could help me. Hung up after another 5 minutes on hold. Piss poor way to do business. Maybe the very polite operator should switch positions to sales.

Fantastic! We were on a road trip from Minnesota - pulling our camper when our truck broke down…read more Brandon was kind, responsive and got us in immediately- eventhough we got there 15 min before closing on a Saturday. They had it repaired and back on the road in no time. Brandon was so great to work with and made a potentially trip ruining situation into a small part of the story of our trip!! Many thanks to Brandon and his outstanding service department!!

Needed tires mounted and balanced Lonnie was bout to close for the night but he was kind enough to…read moreget the tires done after closing for us good guy, funny and did great work will recommend to anyone needing good quality work done to your vehicle

I was referred here by Phil's Towing in Houghton Lake after my Suburban left me stranded in the…read moreWalmart parking lot! Lucky Me! This guy (Lonnie) was absolutely wonderful! Worked on my car with no warning and had me back on the road within a couple of hours! New Starter and an oil change! Great service, fair price and HONEST! Hard to find honesty in automotive repair these days, I would HIGHLY recommend him to anyone! Thank you Lonnie!

This place hooked me up! Met the owner in the parking lot on a Saturday afternoon and he agreed to…read moremount tires for me even though they were actually closed. This place is local, friendly, helpful and priced right! Tried to give the man a tip since he helped me out and he wouldn't accept it. Highly recommend this place and his price was less than half of other local shops in the area. You can't go wrong here.

The owner Kristina Edmonds is a mean old lady. She is drunk driving every day and cussing out…read morepeople for no reason. Today she swerved at me forcing me to step on somebody's lawn to get out the way. She asked if I worked across the street, I said yes, then she Said "Get the F of my lawn you're trespassing!" Come to find out it's her sons house not hers. When I got to the gas station where she was at getting subway (where I get food for lunch for work) she got out of her car came at me saying I was trespassing. I said ma'am please don't come at me like that and I would be more than happy to avoid the lawn if you weren't swerving at me. Next time she says a word to me I'm calling the cops for harassment and I recommend everyone to not give her properties any of your Business, you'll be respected 100x more basically anywhere else! Also I wouldn't recommend walking past it or you might get swerved at and harassed. Hope anybody reading this has an amazing day and be sure to keep spreading positivity, we can't let our communities turn into people like this.

Car over heated on the last leg of our 1600 mile trip. Got it off the freeway and to Chucks Tire…read more Chuck took a look at it and gave me options to have it repaired. He was quick, fair, and friendly.

Recently while on vacation my car broke down in st. Helen. After getting fixed I'm glad it happened…read morethere!Chuck's tire really helped me out in my time of need while stranded. Got a great price with great work! Car runs great after having the computer replaced (with genuine GM parts to go with my GM vehicle) thanks again!!

These guys are by far the best auto repair place in mid Michigan area ! I've taken two trucks to…read morethem and had major repairs done. One had 4wd problems & one shop here in Harrison was quoting $1000 before they even started. These did a complete exam & charged me less than $100 to fix a simple repair. The other truck was a different story, I just had a truck rebuilt & had spent big money from front to back rebuilds. The rear diff was going bad & I knew it was gonna cost me. Looked around & was getting prices around $2000 and that was on putting a used one in from a junkyard. Took it to these guys & got the whole thing rebuilt for less than a grand. Also my rebuilt engine was springing all kinds of leaks including a rear main seal . The place I had the work done was in the Detroit area. Knowing they didn't do a great job the first time & already taking it back twice, I called Lake to see what they could do. As always, he took great care of me , actually replaced almost every gasket in the engine & fixed it right the first time. I work in an auto parts store, so I deal with shops everyday. One thing I can tell you, if you can find a good shop that isn't looking to over charge you, your lucky. Not only do they guys charge a better than fair rate, their work is top notch . That's the reason I felt compelled to leave this review, not only to give these guys their due but to help people find a good repair place . Can't say how lucky I was to find them !!!!!