We have used their service several times and have had a great experience every time. Prompt and…read more courteous repair person's

charged $400. for thawing 6 feet of pipe.. 35 minute job. This is after I gave him $2,000 worth of…read morework.. NEVER again!

My parents used Rick plumbing for years and now I'm doing the same. The service, professionalism…read moreand responsivenesses are far beyond expectation. They provided and installed all plumbing and heating products in my new home and the experience has been flawless. I know they will stand behind their products and work well into the future. Knowing I can call at any time is a value you don't know you appreciate until you need it.

We had Rick himself and another man replace our bathroom floor and toilet due to a long leak in the…read moretoilet ruining half the floor. They did a VERY poor job with the flooring. The linoleum has screws poking up all over from the wood they put down underneath - at least 12, and it's a small bathroom. There are also cracks where they didn't butt the underlying flooring up to the next piece well enough. There is a place where they didn't measure the linoleum well and had to splice a small piece in, which looks bad, and the caulking they used the stick the molding back on the wall is very sloppy. I asked for a partial refund, to offset the cost of having someone redo it, and he refused, saying he we would redo it free of charge. I declined, not believing he was capable of a professional job. He also claimed he WOULD refund the $60 I paid him to snake our tub, since he didn't remember to do it any of the three times he came out, but three weeks later he has not refunded it. I would NOT recommend him for any remodeling work, although he claims on his website and craigslist ads that he can - that his company has MILLIONS of satisfied customers. The reasons I am giving him two stars is that he did replace the toilet and the leak is fixed.

This contractor was booked through our home warranty program. He did work that was not covered by…read morethe warranty and without receiving approval from us and now we are looking at a $700+ bill for replacing three spigots.

From the owner: Plumbing and heating and air conditioning and sewer cleaning services. Residential and small…read morecommercial applications.

for a 1 hour service i was charged 2.5 hours. jeff, the owner held me accountable for not filing an…read moreautographed timesheet from the tech. he claims to have gps tracking on his techs, but refused to look at my tech's time. he went on further to say his tech was actually in glencoe for a majority of my time. he threatened to take me to court while i disputed the charges. i told him i will fight every minute of that for consumer safety. further more, the tech claimed in his report that the problem was resolved, even tho i texted him the next day that house was still not at temp. i texted the tech twice before calling. no response. jeff wouldn't even be willing to listen to a 30 second explanation from me when i asked him multiple times to just stop yelling and listen for 30 seconds at 9PM on a tuesday night. he called me. a/c still not holding temp. will seek alternative options. also told me it took 6 months to pay my last bill. it took under 3, and that's only because the first 2 times i called in nobody knew how to process an AMEX card. i was asked multiple times to call back in when courtney is in the office. apparently she takes breaks sometimes too. took diligence on my side to even remember there was a bill that tek couldn't figure out how to process payment for. predatory company. DO NOT TRUST!!!!

The worst - they overcharged me for everything. New furnace quote was $1,050 higher than what…read moreHeating & Air guys out of Shakopee did it for. I totally agree with previous with posts about Jeff being a jerk - beware. IF you want to stay local, Plumbing by Craig in Hutch outshines them.