A big thank you. My stove vent no longer drips water on my stove top. It's been years that I was…read moreunable to use the stove vent in the winter. Your men came out and put a different vent hose in and it no longer drips. Thank you so much, Linda

I'm furious, terrible customer service. Our ACs were acting up. We had a technician come and the…read moredecision we made was we needed both replaced. The tech said someone needed to come out to measure our house to decide what to install. I told the tech they had measured our house the previous fall so they had the info they needed. When he left, our understanding was they were going to start the process - unless we got a call. Two days went by and we called them because we hadn't heard anything. They said they called us and neither of us had a message or a missed call. We had two extra days of heat because they dropped the ball. We understand, it's summer and we were facing the 4th of July, so we didn't expect an immediate fix. I wrote this in a review to the company and never heard anything in response to my complaints. We ended up going to their competitors getting a significantly lower quote and a quicker install. I have used this company in the past, but will never use them again.

Air Jeff's is highly recommended for anyone needing hvac service. He is the most knowledgeable and…read morereliable professional in the industry!

Air jeff is the best heating and service of them all, He is percise and better than mostread more

for a 1 hour service i was charged 2.5 hours. jeff, the owner held me accountable for not filing an…read moreautographed timesheet from the tech. he claims to have gps tracking on his techs, but refused to look at my tech's time. he went on further to say his tech was actually in glencoe for a majority of my time. he threatened to take me to court while i disputed the charges. i told him i will fight every minute of that for consumer safety. further more, the tech claimed in his report that the problem was resolved, even tho i texted him the next day that house was still not at temp. i texted the tech twice before calling. no response. jeff wouldn't even be willing to listen to a 30 second explanation from me when i asked him multiple times to just stop yelling and listen for 30 seconds at 9PM on a tuesday night. he called me. a/c still not holding temp. will seek alternative options. also told me it took 6 months to pay my last bill. it took under 3, and that's only because the first 2 times i called in nobody knew how to process an AMEX card. i was asked multiple times to call back in when courtney is in the office. apparently she takes breaks sometimes too. took diligence on my side to even remember there was a bill that tek couldn't figure out how to process payment for. predatory company. DO NOT TRUST!!!!

The worst - they overcharged me for everything. New furnace quote was $1,050 higher than what…read moreHeating & Air guys out of Shakopee did it for. I totally agree with previous with posts about Jeff being a jerk - beware. IF you want to stay local, Plumbing by Craig in Hutch outshines them.

Has the ability and manpower to take care of problems with plumbing, heating, and air conditioning…read more Has a very good record for taking care of any problem very quickly.

Very disappointed.....granted the services were great but I got charged for an hour and a half even…read morethough he was here for only an hour! I do not like to get over charged for anything and that's what is disappointing to me!

I originally posted a review about this situation, and after doing so, a "Todd" reached out to me…read moreand said they were going to come look at the damage and concerns we had. However, at the end of the phone call, I was asked to delete the review. Wanting to give them the benefit of the doubt and assuming they intended to make things right, I deleted the review immediately. Unfortunately, no one showed up on the day they said they would, nor the following day when they again stated they would come out. This has been a very disappointing experience, especially considering we were not even the customers -- the work being done was for our neighbor's property, not ours. Despite that, our yard and personal property were affected during the process. Trash was left throughout our yard after the job was completed, including cigarette butts left outside where our three children play. Personal property was also moved without our permission, including our trampoline and soccer net. Afterward, we discovered damage that was not there before -- a bent trampoline bar and a broken ground stake for the soccer net. On top of that, the condition of the yard after the digging work was unacceptable. The dirt was poorly leveled and left uneven, and grass along the side of our house was covered with gravel after they filled in the hole they dug. It's frustrating to have our property damaged and disrespected when we weren't even the homeowners hiring the company. Accidents can happen, but professionalism should include respecting surrounding properties, following through on promises, cleaning up properly, and taking accountability for damages caused during the job.

I love Northern Services. Gregg was so helpful explaining all my options for replacing all the…read moretoilets in my house. And he dialed in his recommendation further based on my desire for longevity and quality. Project turned out great.

No call, no show twice!! Rescheduled the first missed appt. They reached out and asked to…read morereschedule that second appointment. I agreed they didn't show up to that appointment, Or the one I had scheduled before the rescheduled appointment nothing like waiting the four hour window. No one shows up, called multiple numbers for them. No one answers. No call back!! If you enjoy waiting around for someone not to show up schedule with these people.!!! Zero stars!!! The name under the account was Anubha...I have text, saying appt change no response back. I'd be happy to share.

I almost never leave reviews, however I feel this is a case where it is warranted. My AC stopped…read moreworking, and after texting multiple HVAC repair companies, Mario was the first to respond, which I appreciated. I mentioned that we didn't need an emergency visit and he fit me in his schedule for the next morning, quoting $175 for the service call. After diagnosing an electrical short in the contactor, he left to pick up a replacement part, and finished the job that same day. At no point, before or during the repair, was I given a total cost estimate outside of the initial $175 or a chance to approve the total job amount prior to completion. It was shocking, then, that the final invoice came out to $800: a $175 diagnostic fee, two hours of labor at $175/hour, and a $275 charge for a part (contactor) that retails for $50 or less. In addition, I wasn't given an invoice upon completion of the job, but rather I had to ask for it twice afterward. If any part of this review gives you pause, I'd consider taking your business elsewhere.