Very responsive and helpful still just getting quotes but they respond and even offer options I…read moredidn't think about

I really wanted to like this cleaning company, especially because they present themselves well with…read morebrochures, business cards, appointment confirmations, and text reminders. Unfortunately, the actual cleaning did not match the polished presentation. I hired this company for a deep clean, and the service did not match what was written in the contract. Several areas, like the laundry room, which were specifically included in the contract, were skipped entirely. When I asked them to come back to complete the work they had already been paid for, they told me it would be a "second phase" and would require additional payment. There was never an agreement about "phases", and it is not reasonable to charge extra for work that was already included in the original contract. They also skipped the copper sink completely. Their explanation was that there was a dish in the sink. We were home the entire time, and they could have simply asked us to move it. That alone demonstrates the level of effort and communication they were willing to put in. Cleaning products were used that were not appropriate for the materials in my home. Clorox wipes were used on surfaces that require specific cleaners, which explains why stains and buildup remained afterward. It felt rushed and not thoughtful. The team was friendly, but the quality of the work and the refusal to honor the original agreement were very disappointing. I paid for a deep clean, not a partial job with surprise "phases" added afterward. If you need a true deep clean or someone who understands how to care for different materials, this is not the company I would recommend. This experience taught me that a professional marketing appearance does not always equal professional results.

We are long term clients of Maid in Brazil. What can I say?!?? They are simply outstanding. The…read morecommunication, the quality of service, the value and the warm personalities of the folks that service our home are all simply industry leading. Complete trust in them to take care of our home with an extreme level of care. Cannot recommend them enough. AAA+++

They got me in super fast when I needed a cleaning quick. Top notch job and very professional.read more

Nothing but an absolutely wonderful experience! It's amazing how well she cleans our house despite…read morehaving 2 dogs and a cat that makes it seem impossible to keep clean. She is super friendly and we will continue to use her services for many years to come!

From the owner: Veteran-owned cleaning company serving Hampstead, Wilmington, and surrounding areas. We specialize…read morein commercial spaces, offices, and post-construction cleanup, while also offering detailed residential cleaning. Reliable, consistent service without the hassle. Call us directly for a quote!

10/10 recommend for a move out clean! Super quick response and flexibility. The house looked…read moreamazing after their hard work!

They were a stand-in while my regular service was unavailable due to family issues. They did a good…read morejob but charged me twice what I usually pay for the same/similar services. And I say "similar" services because I only had them clean 3 bathrooms, one bedroom and the common areas - my regular company does all that plus two additional rooms for half the price. Everything they cleaned was well done but there were three people here to provide the cleaning, and it was still took a few hours.

I booked Neat Freak Cleaning for a move-out cleaning, and I was really impressed. She showed up so…read morenice, friendly, and well-prepared with everything she needed. Since the house was completely empty, the cleaning ended up being more challenging than I expected (funny how every little mark shows when there's no furniture to distract you!). That said, she handled it with professionalism and a great attitude. Based on my experience, I can only imagine how excellent her work is during standard cleanings in a lived-in home. I'd definitely recommend her and would book again!

Ayniah was great! Very kind and professional, she did a very good job cleaning our master bath and…read morewalk-in shower. Her prices are also reasonable. Would recommend!