Sometimes they give us a fountain drink or 2 on the house !…read more We come here often. Good lite lemonade! Also clean establishment with friendly staff.

I go for the Tesla Supercharger, if you have one you know how much time is spent at these. Most…read moreoften ending up using the restroom or stopping in for a soda or snack to go. Pleasant staff with a clean facility. Easy access to 480.

I will let my BBB complaint detail why we won't be going back. Owner apologized but we won't be…read moregoing back. BTW the heirloom tomatoes that we were refused the $5 reward were mushy and turning which is why I picked a half rip one. Better prices and service and fresh produce elsewhere. 3-1-26 I received the attached email from Heinen's. A similar offer message also appears on the bottom of receipt #1. "Thank you for being a Tasteful Rewards member. We are thankful you continue to choose Heinen's. Enjoy this reward on us! Free Tomatoes Any bulk or packaged variety. Includes organic when available. Save up to $5 off per household. Must redeem in a single purchase. In-store only. Expires 03/31/26" I chose an heirloom tomato that weighed close to one pound ($4.99 a pound). Completed our shopping and checked out. When the male cashier asked for payment at the final tally I questioned him why the $5 off had not been applied. He said something about if this was organic and why it did not apply. I asked him to double check and showed him our email from Heinen's and rather than calling for a manager or supervisor he pointed to his screen and insisted the heirloom tomato was not covered. So I told him to wait as me and another employee returned back to produce and I picked out some other tomatoes. Returned to the register and found out that this cashier had charged my wife for the remaining produce less the tomato. He had left and closed his register. Reference attached receipt #1. Went to customer service and complained to the male employee. Just got an OK and he turned his back to us. Checked out and paid for the tomatoes. Complained to the female cashier. Nope, no supervisor or manager ether. Have a good day! Reference attached receipt #2. Reviewing receipt #1 shows there is absolutely no record of the heirloom tomato ever being entered on the register. Mind you, that cashier was already asking me for cash or credit card. Would not any revisions on the receipt for errors or omissions have required a manager or supervisor's approval code and would not there have been a record on the receipt, especially since everything had been tallied? Not so here. ========================================= MESSAGE: I appreciate the customer bringing this to our attention. I apologize for the associate not taking the time to better understand the issue as well as being incorrect in not providing the $5.00 off. It seems as if the$5.00 was credited while the customer and another associate were trying to understand about organic tomatoes being included or not. We are capable of doing better and we will try to learn from this customer's experience. Again, I apologize for the confusion and the initial mistake being made. Sincerely, Jeff Heinen ========================================= I have reviewed the response provided by the business regarding complaint ID 24585821, and I find the resolution is satisfactory.  However, we won't be shopping at Heinen's anymore. This is not the first time that we've had issues with the store the other time we had an employee miss counting our groceries and claiming that we couldn't be standing in the 12 items or less lane. I still don't understand how the transaction deleting the heirloom tomato off the receipt did not appear there. That appears to be a major issue with Heinen's, but like I said we're not shopping there anymore.

Heinen's Brecksville offers an elevated shopping experience. Even more so than other local Heinen's…read morelocation in my experience. I stopped in mid-week to grab some of my quirky essentials (bananas, avocados, juice, and Icelandic yogurt). It was my first experience at this location, and I was pleasantly surprised. One of the first things you notice when you walk in is their flower selection with gorgeous in-season flowers. On this visit, they looked especially fresh. The bakery at Heinen's is another highlight. Lots of decadent pastries and tortes with fruit. The store also had new products such as Amabie beverages (with seasonal Sakura)! New My only surprise is that Heinen's did not have a wide assortment of plant-based/vegan cheese that my friend wanted to buy on our visit. They only had three kinds compared to a huge assortment of regular cheese. It was a bummer! The service was cordial, and checkout quick. Few things to consider while visiting this location. Entrance to the plaza is a bit complicated to find, follow your GPS. The store has two entrances, remember where you parked for a quicker visit. More importantly, don't sleep on Heinen's events. I was able to attend chocolate night (with Malley's) while shopping at this location. It was such a sweet treat of nostalgia, chocolate, and history. And yes, this location has Malley's chocolate

I think the quality / value has gone down a lot since I last visited this location a few years…read moreback. The avocado toast (#1) was nothing short of what I could've made at home for much cheaper. Also, were the cold pressed juices always $10-11?! That seems outrageous IMO.. I unfortunately probably won't return - even thought the #5 nut juice is amazing

Niece picked up a smoothie bowl or two after a cycling class so that is oldies but goodies could…read moretry a healthy snack. I had the dragonfruit bowl topped with granola, bananas and strawberries. My sister had the açaí bowl with flaked coconut, peanut butter and strawberries. I was surprised how much I enjoyed mine but the smoothie topping ratio was off. A little less smoothie would have better suited me.

While staying in the Cleveland area, I ordered drinks from the Parma location for my husband and me…read more(6/12). This Starbucks is close to the gym where my husband works out, so he offered to pick them up from the drive-thru on the way back to our hotel. Via the Starbucks app, I ordered a Hot Matcha Latte with Oat Milk for him and my Iced Horchata Shaken Espresso. The drinks were well made here. My iced drink was perfect on a hot summer day.

I was in the area so my friend and I decided to go to this location for coffee this morning. The…read moredrive thru moved pretty quick. The coffee was strong and made right. Employee was nice.

This is my local Starbucks! The staff is absolutely the best! I go almost daily and they obviously…read moreknow me as a regular. The store is always neat and clean. My go to breakfast items is the Ham & Cheese Croissant. My favorite drink the a Venti Salted Caramel Cream Cold Brew. Be patient Saturday mornings, they normally get slammed that day due to all the folks that visit our village on Saturdays.

NO STARS IF I COULD! This Starbucks does not like children/babies being babies. MOMS BOYCOTT!!! How…read moreawful to ask paying customer to leave because her baby is babbling while eating her cookie. Poor mom and baby! I will be telling all my friends to boycott

Always love the fruit stand. Today, they told us 5 fruits instead of 6 on a large bowl. The sign…read moresaid 6 so not sure if the employee was trying to cheat us by 1 or if they are lowering the number. They had cinnamon spiced apples which I hadn't had before which were tasty. But there wasn't a lot of variety. Everything was tasty though!

Yeah! Another fruit stand location. Low the soft serve açaí. Today they had strawberry and banana…read moreaçaí. I had the twist. Topped it with strawberries, blueberries, and of course bananas. My traditional birthday granola and peanut butter drizzle. Friendly service. Clean facility.

I went to Parma Nutrition today for the first time. I had the banana pecan meal replacement shake…read more It is delicious! The owner is very friendly and welcoming! I will definitely be back to support this local small business!! Highly recommend!

Ended up here because of Instagram randomly stalking my thoughts but I won't complain because this…read morewas right up my alley. I've been eating healthier and so I had been searching for a nearby spot that could cater to my new dietary needs. Enter Parma Nutrition. It's a small little spot in a pretty quiet strip mall on pearl, honestly I must have passed it four times before realizing it was there. The inside is white and clean, minimal seating which was kind of a bummer because I had to take my shake to go but I won't ding them. The girl, I didn't her her name (I'm sorry!!) was super helpful, explained the process and the nutrient components of each thing. You do a tea and a shake combo, or you can split it with someone. I got a cake batter shake and it was absolute heaven. Made with Herbalife which I'm very familiar with and I know that Macro wise it fits right into my allowances daily. Really my only faux pa was the seating and that I feel like the menu should be big and clear to see, instead they have a little laminated sheet with their inventory and not for nothing it was a little annoying. The music was on point and the atmosphere was perfect. All in all I really think they have potential to do some awesome things, maybe think about adding some small wraps or salads. Having the macros would also be helpful because I feel like most clients who are going there are health conscious and possibly counting calories or carbs.

I am a repeat customer of Gina's and for good reason because every time she does an amazing job!…read moreThis time was no different, I had to share the beautiful work she did for this spring birthday cake. The design was spot on to what we discussed, just absolutely perfect.

Absolutely Amazing! I contacted Gina to make desserts for a wedding rehearsal dinner. Gina was a…read moredelight to work with, being so very accommodating with the special decorating designs and changes to the original order. I sent a picture of the wedding invitation and she nailed the design on all the cookies. Everything was ready and waiting for us at the scheduled pick-up time. Definitely a "WOW" factor for our event. Every dessert was visually stunning and delicious. Thank you so much!