Depends on the day. First time in service was great. They seemed knowledgeable. The last 4 or…read more5 times we 've gone it has been a different story. Hard to get service and they did not have any info products other than reading the label to you. What started as great has turned to disappointment. If they are just going to gossip at front counter instead of help or know their product you might as well order off Amazon. Sad

The store is always very clean and welcoming every time I come in. The workers are so kind and…read morehelpful, and they always help me whenever I need something. the owner Kathleen is especially sweet and friendly, and she makes the experience even better. I always feel welcome here because of how kind and helpful everyone is!

Me and my boyfriend decided we were going to try this place out in instead of our typical Smoothie…read moreKing run after Camp Gladiator. A couple of our friends had recommended we try it out. So glad we did. We walked in and we were instantly greeted and I'm assuming they could tell we were new to the whole process so they gladly explained the menu and such. Ernest was so friendly and personable, definitely a breath of fresh air when you can tell someone enjoys their job. I ordered the Captain America Tea the Cookies-n-Cream Protein Shake and my boyfriend got the Tigers Blood Tea and the White Chocolate Snickers Protein Shake. Of course we sampled each other's. All four items we ordered were perfection, it didn't feel like I was getting anything with a ton of artificial flavors in it. Very impressed with the whole experience. The price seems kinda steep but when you taste the quality of ingredients they use you won't even think twice about it. The decor was fresh and the place was very clean. I really like the whole setup they have going. I am definitely excited about my next visit.

It's amazing how welcoming this place is and the staff treats you like long time friends. I came in…read more10 minutes before closing time and the staff still took their time to explain the menu to me. The tea and milkshakes are everything. There's a ton of options to chose from and they're guilt free if you're on a fitness journey because of the variety offered. This will be my new go to spot. Love the loyalty punch cards they give!

The workers are so rude that I will never shop here again. The prices are overpriced and then you…read morehave to deal with rude workers? No thanks.

expensive ! thought the customer Service was lacking. An entitlement attitude exists amongst the…read moreupper management .

I called ahead for a particular item, I won't say which item because they sell out as it is…read more They asked my name and set aside. Not only that, The staff is knowledgeable about the products and let me know if there is a product they are not covering, just let them know and they will order it, call when it comes in and set it aside for me. I feel like I'm going into a neighborhood store, where everybody knows your name. Cheers!

I don't know how this natural grocery store has been around a year and I just now went into it for…read morethe first time. It's a local grocery store with some locations in Dallas (and one in Waxahachie) but this is the first time I've been into an Ann's. This location is on the bottom floor of the 101 Center apartments facing Abrams St. It's right next to City Hall, the Downtown Library, Levitt Pavilion, Inclusion Coffee, etc. Ann's is larger than a convenience store but definitely smaller than a Whole Foods or Sprouts. Nevertheless, they have a pretty decent assortment of food, drinks, household goods, and supplements that fall under the broad natural grocery category. They have a nice selection of local and specialty beers if you're looking for something to take to one of the Levitt Pavilion concerts. They even carry several products I've never seen at other natural grocers. Some products are a bit pricey but most of them are comparable to what you'll pay at one of the larger chains like Whole Foods, Sprouts, or Target. There's also a free rewards program you can sign up for at the register and coupons you can sign up for on their website. Everyone is nice and helpful in the store. The manager even offered to try to get in some items in I was looking for. Definitely check out Ann's and support your local natural grocery store!

Great shop !! Susanne has a great selection of healthy items, supplements, oils, powders, etc…read more she's also a wealth of knowledge. She's inside the Painted Tree in Mansfield. My doctor recommended her years ago and still does.

I'm not surprised this store has 5 stars!!! Susanne is one of the greatest blessings in all of…read moreTexas!!! And, she's right here in Mansfield!!! I almost feel sorry for the other states! Hehehe If you have any issues in your health whether physical, mental or emotional, come see if you can find something to help you at Eterna!! I just wish I lived closer!!! It's certainly worth the drive! Susanne is an absolute life saver!! God bless this woman & her store!!!

Service is friendly and efficient. They go the extra steps…read moreto find what we can't which is so necessary when we're old and tired. Thank you for all you do.

Nice little discount herbal store. Not a lot in there yet, but I can see them growing. My…read morefavorite supplement store in Charlotte, NC (Charlotte Supplement Warehouse) started out the same way many years ago. Everyone was very helpful and knowledgeable about the stuff I asked about. Wishing them much success!

Great place. Very knowledgeable staff. Great amount of inventory. Very organized. There is some…read moreconstruction beside of there store. Just be cautious. Friendly

Great little store. Knowledgeable and friendly staff with a nice variety of products. Will work…read morewith you to meet your needs.

The customer service is TERRIBLE. Every time I call to see if they have something the people leave…read moreme on hold forever or they have no clue what I'm talking about and are rude about it. The guy put me on hold to see if they had it and 5 minutes later came back and said "sorry what did you want I was busy." Seriously...I won't be buying ANYTHING from there. Especially bc I heard it was over prices anyway. Customer service is EVERYTHING. If you can't get that right...no wonder your store is falling apart. Good luck with that!

This place has some healthy food options but no meatless options if your looking for those. There…read moreis a better selection of meatless food at Kroger. That being said, they have a plethora of vitamins, powders, oils and skin care products. I would stop in just for something different and to treat yourself.