Excellent front desk service and the aesthetics team is one of the best I've worked with!read more

I had a terrific experience with my halo/bbl laser treatment. i had a free consultation with Amber…read morewho walked me through all the steps and proved a wealth of information. My results were amazing.

I have been a tmember with Ideal Image for 2 years now and I absolutely love them!!!…read more I began with LASER HAIR REMOVAL treatments 2 years ago. I've had my underarms, full bikini, and am now working on having my legs done. I cannot speak highly enough about them. Ideal Image takes your safety very seriously, all treatments are FDA cleared and delivered by registered nurses. They do a thorough history with you to make sure you will not be putting yourself at any risk. I was so impressed that they wanted to know all skin conditions I've had in the past, they wanted dermatologist approval (as my skin can be tricky), and they did not in any way try to oversell me on anything, if anything they help me save money by helping me identify areas they can treat, while telling my what areas would not be worth my while to treat. The staff and nurses are all incredibly friendly and are willing to go above and beyond to make sure you are comfortable while you are in their presence. When you enter the door for an appointment you get checked in and are immediately offered a refreshment. They have fully stocked bathrooms that are clean. They have a pleasant waiting area with music and magazines. Let's be honest... Yes it is uncomfortable. They talk with you about what the pain is like before you sign up. I would say that of the areas I've had treated, my legs have come the closest to hurting which I believe is due to the fact that it is a larger area and takes longer to treat. The best I can describe the discomfort is like getting a small cut or getting stung by a rubber band. The nurses are amazing though and they work fast to get you in and out with a ton of flexibility. I'm a really busy person and they make this a workable process. The process is also affordable, they are constantly running different deals to help you get the treatments you want at affordable prices. It's not cheap, but you wouldn't want this to be cheap! You want good service. Plus, once you start with Ideal Image you become a member for life. You can then get discounted touch up sessions if your hormones change and some hair comes back (because let's face it, your body can be fickle). I have finished treating my underarms and bikini area and I can say that 97% of the hair is gone!!! Now the laser cannot get blondes, reds, or greys, so some very fine soft hair is left, and only a very very very few of my regular hairs have grown back (and my hair used to be thick and annoying). With legs I have had 3 of my 9 treatments so far and it has been wonderful, I've barely had to shave since starting treatments. No you will not have absolutely no hairs left, but you will absolutely get your money's worth, physical science prevents it from working like magic If you have a low pain tolerance they offer numbing cream and they can write a prescription for pain killers (I cannot vouch for either as I've never used them). Either way though the aloe they put on after feels amazing.... almost as amazing as 1-2weeks after treatment where all the hair in the area sheds :). All in all, I absolutely love Ideal Image. I have gotten a few friends to sign up for services and they have reported positive feedback as well. These services are an absolute gift to myself and I wouldn't trade them for anything.

If I could give this place a zero stars I would! The…read morecustomer service is horrible, and the business is ran very poorly. I signed up for an eight session laser hair removal treatment; and only received one treatment before the owner decided to sell the company without notifying the customers. Now I'm responsible for paying for services that aren't being rendered; because I'm trapped in a contract with a third party finance company. I have tried to call the office several times and no one ever answers the phone. I decided to drive there last week and the receptionist decided to take her lunch break even though, she didn't have anyone to relieve her. One of the technicians came out to speak with me and gave me the number to the office manager. She told me that the manager would be able to help sort out the problem with the finance company. However, I haven't received a call and probably won't. I should sue this place.

They offer an amazing service: for anyone who is fearful of the pain it is very minimal, I barely…read morenoticed anything other than the sound of the fan. The staff is a joy and take their time making sure they answer all your questions and inform you of everything you need to know to about the tools used and how to keep your skin safe during the process. They are medical professionals not just licensed estheticians. Now it is a little pricey but considering that the hair removal is permanent, you are saving a lifetime's worth of money on shaving or waxing. But they offer VERY reasonable payment plans. So if you're insecure about or being truly bothered by facial/body hair, I highly recommend.

Good customer service, knowledgeable staff. Very polite and friendly customer service.read more

Dr. Weiss was recommended by a dermatologist in No. Va. who didn't trust his own ability to…read moreminimize veins close to my daughter's eyes. Setting the appointment was extremely easy, despite our need for specific dates due to the distance we'd have to travel. The receptionist was very nice, and the nurse was outstanding-- full of information, friendly, comforting. Dr. Weiss was extremely clear about the procedure, took time to address my geeky questions about the cool vein-finding technology, and addressed all our issues. The procedure was quick and involved minimal discomfort. They set our expectations for the post-procedure recovery appropriately and outlined options if there was need for more vein removal. My daughter and I could not have been happier with the entire experience, including cost and, importantly, results!

They were completely rude and condescending. They actually made remarks together as I was coming…read moreout of the room about a skin condition I had. I will NEVER go back here. They didn't take much time in doing my body scan, I felt rushed . I would not recommend them whatsoever. They left a really bad impression.

I had been going to the same dermatologist for 23 years.. I always sought a new provider for the…read morepast 5-10 years with no luck. I finally took a chance with this facility. When I made the appointment I was very specific with my needs and what I wanted in a provider. Every single need I had was met when I showed up to my appointment. My doctor is Any Huang and I have recommended her to any and everyone. She was extremely emphatic, informative and knowledgeable. I have never had such excellent care and concern with a dermatologist. Whenever I purchase a new product I share with Dr Huang to make sure my skin won't react. She never has an issue and always gives her honest feedback and suggestions. I AM SOOOO HAPPY I found Dr Amy Huang and will never switch. If you have skin concerns, please don't hesitate to reach out and make an appointment.

Don't be fooled by the picture of downtown Baltimore on their website. They don't have any…read morelocations in the city at all. It's all out in Lutherville. I went there for a first appointment ("welcome to Medicare") and it was all about what they do - they did not examine me and did not look at any spots I was concerned about. I'd have to come back with any specific problems later. It's not likely I'll go back because it is 40 minutes from my home in the City and it was a useless experience.

10 years after my first review... I'm back to tell you I'm still going here religiously for my…read morebrows, and Julie works her magic on them every. single. time. I routinely get compliments on my brows and I owe it all to Julie. In addition to keeping my brows looking incredible, I've expanded into getting my lashes lifted and tinted, as well as a facial with dermaplaning. The services never feel rushed, and everything is explained in detail so you know what's happening before, during and after. Everyone that works here is so friendly and welcoming, and they all do excellent work. The space is clean and inviting, and you can book your appointments online, over the phone, or at the desk while you're there.

I've been a fan of Charm City Skin for a long time and when I wanted to get a spray tan and lash…read moretint before vacation, I booked with Kayla since she had availability to do both. I had never gotten either of these services before so I had a lot of questions which Kayla answered patiently and personably. She has such a friendly and bubbly personality! The eyelash tint was a little uncomfortable for me but this may be because I was wearing contacts. I probably would take those out next time and maybe even consider a lift and tint since the tint by itself looked nice but was really subtle. Kayla made me feel very comfortable for the spray tan and did an excellent job with the color and tone. I was obsessed! It definitely faded a bit after the third or fourth day but to be fair, I was on vacation and swimming in the ocean and pool a lot. All together the services were $65 which I don't think is bad at all. I'd definitely return and would recommend booking at this local biz!

I've always had a pleasant at the Lady Derm Docs. I been a patient here in the past with a…read morephysician assistant, Meghan Burger, who was excellent. I haven't had a need to see a dermatologist recently so I haven't been there lately. Me, with my sensitive skin, recently had an itchy skin lituation so I called and got an appointment with the nurse practitioner, Jackie Devita. Very glad they were able to accommodate me within the same week of me making an appointment. I've always been satisfied with the level of care received here at this practice.

Saw a nurse practitioner to remove a small mole . Now 2 months later I have a hole in my back …read more Should have never let nurse practitioner cut anything in a first place. She did not stitch me properly and than blamed me for this . Also she is always in such rush , running from room to room. Not good experience for me. Doctor is good in this practice but do not see nurse practitioner.

Just had my 3rd session of laser hair removal at Milan, and I'm obsessed! Rachel, was my last…read morespecialist and she is quick, thorough, and puts me at ease and so far they all have. It feels like a waxing session but more comfortable. The entire team is incredible, with a calm, professional vibe, the team that handles the lasers are all nurse practitioners who know how to care and have a great bed side manner if you will. Even the manager was a gem. If you want results and a relaxing experience, Milan is where it's at!

Excellent customer service. Family friendly atmosphere. Quick service no wait and easy to schedule…read moreyour next appointment

Went in for a facial and the team was so personal-able lead me to discussing weight loss…read moremanagement, tag removal and a skin peel.

The best Medspa I've ever been to! I was nervous to start my laser hair removal journey initially…read more I was educated properly by Orlette and Courtney and decided to proceed. Pain-free and quick are an understatement! The ladies are so sweet and personable, which makes each visit a treat! Speaking of treats, they offer complimentary water, juice, and healthy snack options upon arrival. I LOVE IT HERE! Erica F.

They are super nice and do a great job every single time! I am super happy with the results and if…read moreyou are on the fence about it, just do it!

So far the experience has been great! Staff are super friendly, informative, accommodating. I…read moreimmediately felt comfortable and welcomed. Very clean and relaxing setting. Looking forward to my next appointment.