I didn't think my review was that bad to begin with, but Camille C. felt the need to challenge my experience with her a load of crap and that landed them on my Poop List. Read my initial review and you'll realize the "poop" part is quite LITERAL. Below is an excerpt of Camille C.'s response to my initial 3 star review (7/5/12):
"Had Helen bothered to ask any one of the professional crew aboard Eastern Star about the sewer smell, they would have shown her the pump-out station located on the dock directly up the pier from them. As soon as the boat began the Complimentary cruise she enjoyed, that smell was left dockside.
The hors d'oeuvres were a lovely selection, both a treat for the eyes and palate they were beautifully presented on trays decorated with fresh herbs. As well, nestled between a Mediterranean Display and a Charcuterie of dried meats, the Imported Cheese Display was a beautifully presented with an abundance of Gorgonzola, Jarlsberg, Gouda, Brie, Truffled Goat and Feta cheeses. Please click on the pictures above to view the lavish displays that were served that day."
And now for my response:
Dear Camille C.,
I usually cut and paste the entire message of an owner or customer service response to my reviews, but you had so many fillers and false advertisement, I couldn't see repeating those parts in my review update. No amount of fancy words extracted, collected and collaborated from your online dictionary and thesaurus could change the REALITY of my experience. (Oh, and let's also note that 1 star review right next to mine.)
First off, I smelled your shit when approaching your vessel upon arrival. I did NOT use your restroom at that time. I used the restroom much later on, and guess what? That smell you claim that should have only been present while on dock...was PRESENT when the lil' vessel was NOT docked. Just saying...
AND, as a very proud former Cheesemonger of Cowgirl Creamery (look it up sweetie, it's a REAL gourmet cheese shop), I can tell the difference between real cheese and real supermarket-level cheese. Anyone (and I do mean ANYONE) can slap a Gorgonzola or Brie label on their package, it doesn't make it gourmet, nor does it mean its any good. I am speaking from a Cheesemonger's perspective though...
I didn't say your food was poorly displayed. I should have mentioned that the display was not bad at all! FAR from the best I've seen for a corporate event, but not bad. The random sea shells and decorative dead marine life you tossed in is questionable though. How often do you reuse those things? And how do you clean them? Should they be touching our food to begin with?
Cheese and fruit trays aside (there were no meats that day, dried or other), the cold, dry, and bland appetizers that your servers were bringing out gave me ZERO desire for seconds. If this sample party was your A Game, you failed miserably. Again, use all the pretty words and pretty pictures you want, it does not change the experience, and in this case, the taste and pleasure factor of the food.
My Event Planner friend, in her position for close to a decade, had an even more critical review...with her event planning and catering expertise and all. I thought you had a friendly sailing crew and a decent-looking sailing apparatus, so I was trying to be nice, and that's the thanks I get? Oh Camille C.... read more