Smoking Everywhere is a scam. I bought the gold 2.0 product and what I received was a dysfunctional e-cigarette. So I called and they told me to return the products with a note and the invoice, which I did and paid additional to have the USPS track it. I called Smoking Everywhere today a month later. I still have not received the replacement parts and they had the nerve to tell me I should have included $14.95 for shipping because that is their policy. I was not told to include $14.95 when I first called to report the faulty parts. Plus they have no record of receiving the returned parts even though the USPS indicated that the parts were shipped a month ago. Bottom line: faulty product, poor customer support and hidden fees. Go somewhere else for your e-cigarette and remember: You Get What You Pay For. read more