Device contract phone from AT&t blew up on my skin they are unprofessional hid the insurance number…read morefrom me and wrote false claims device exploded and burned half of my arm

Mike was so great, easy to work with and just a gem of a human…read more My iPhone 6 wouldn't turn on and after traveling from Philadelphia to see my grandmother I was already tired. Mike immediately looked at our plan and ended up getting my mom and new phones AND saving us both money every month. he spoke highly of working for Verizon and honestly, that's a bonus.

I had such a good experience at this store. I had no idea what I needed to do to switch over to…read moreVerizon but Cody helped me through every step. He was knowledgeable, patient and friendly. Everyone at this Verizon was there to assist in any way needed. If you need to go to a Verizon I'd suggest this one!

My Internet bill keeps going up an up so I looked into an unlimited phone and internet plan on a…read morewhim after seeing the store so I stopped in. I was given an option that saved me $1800 over 36 months and a $200 gift card. Everything was explained except that I had to use my debit card which was worded as a bank not debit card so my auto pay is on my bank credit card which I thought was a bank card, nope it's not. I could have saved an additional $1260 over 36 months if the actual word debit card was used in the sign up process. Every day wording is essential when explaining contracts to people because everyone knows what debit card means vs bank/card most people don't think of their debit card as a bank card. Debit cards specifically say debit card on them and not bank card. Shame on me for not knowing that and shame on us cellular for not saying the term everyone knows. The $200 dollar gift is only good for 3 months so I put the card on Amazon as my primary credit card on file and I bought a $200 gift card with it that has no expiration date so I could leisurely spend it over time so as to not loose it. Overall I did save at least $2000 + over 36 month without knowing how much my Internet would have gone up over the next 36 months. It's definitely worth looking into for my situation.

What a pleasure to have a couple of kind and knowledgeable associates to help us navigate our phone…read moreand plan choices. NATASHA and MARIA were amazing! They help my friend by offering the best solution he needed. Could not have a better outcome and bonus if having nice people behind the counter. Thanks so much. Makes the world a better place especially in today's environment.

Cracked my iPad screen and called around to get it replaced. Called iTC, and they were straight…read moreforward on pricing and advice if I should replace the broken screen or buy a new iPad. The price was definitely less expensive than buying a new iPad. The screen replacement cost with iTC was much less than any other repair business I called. He did a great job with the repair, communicated with me throughout the whole process and followed up if there were any issues. The iPad is working great and I'm really glad I called iTC Repairs. I would 100% recommend iTC for any computer, cell phone or tablet repairs.

If you've read the other reviews here, this will sound familiar, but I just want to add my voice to…read morethe chorus. An Ipad fell onto a hard floor and the screen was badly smashed. iTC fixed it in just a few hours, for about half the price that Apple would have charged. It's as good as new now! It's rare to get fast, quality work at a reasonable price, but believe it or not, that's what they do here. I hope we never break anything else, but if we do, iTC will be our place to go!

I made an appointment looking to upgrade my phones and the customer service rep Dee could have not…read morebeen more dismissive, agitated, and unfriendly. I walked out and said I'd rather deal with it online than spend another minute in the store. I had very valid questions about upgrading phones from different makers and how it would all change my bill and he acted irritated I was even asking him. I have had a much better experiences at this store in the past and the one in Brookfield, but tonight made me question if I even want to stay with AT&T.

I walked in feeling defeated and annoyed after a horrible experience at the County Line AT&T store…read morelocation, and I was welcomed by 3 smiling guys ready to help me at this location! A tall (handsome) black man named Patrick ended up helping me swap a couple phones within our family plan. He was patient, helpful, kind, and communicative. We are actually closer to the Germantown location, but we will ONLY come here from now on. I saw other people come in as I was waiting, and the employees all welcomed them kindly and helped with their issues. CUSTOMER SERVICE is so rare these days, so it needs to be called out, and this store has it!! Thank you!

I went today to get a phone upgrade. Bryan was friendly and helpful, transferring my contacts, and…read moreputting on my phone screen protector and case. Only took 20 minutes! I would recommend this Cricket location!

I spent 5 hours on the phone, on the internet, and in chat sessions trying to get a Cricket…read morewireless account set up and getting my hotspot attached to the account. All I got was a run around. The people at the 800 number said they couldn't take my payment and so couldn't set up an account, the people on chat either thought they could do it and were unsuccessful or didn't know how to try. The first dealer I called said they couldn't connect my hotspot to their network, even though I verified it was good to go on their website. Lot of going around in circles and not getting anywhere. This all changed when I called the Cricket dealer on 7235 W Greenfield Ave, West Allis, WI. I explained my dilemma to Robert, who told me "no problem, we can get you going" or words to that effect. I drove over and found Robert to be personable, but more importantly, very knowledgeable. Despite a few hickups in the process of getting my hotspot connected to their network, he quickly worked through the problems and got me up and running. If only I would have called that Cricket store first I could have saved myself half a day of frustration. I highly recommend this store, and especially Robert.