The dark haired woman with gold highlights wanted to fight over an on counter display that was…read moreblocking the fume selection chose to argue vs help. She kept placing the spin around display on view I left and went to the next best shop on Main Street. And it was cheaper!!!!!!!!!! This place has an overpriced items and the customer service is beyond terrible! Just shop on main. It's so much more here vs. mains st

I visited the store today to purchase a lost Mary vape, and the cashier, Aurora, helped me…read more Initially, I didn't have any issues with her, but I informed her that I had been to three different stores and had problems with the taste of the Lost Mary vape. She mentioned that they might have updated the formula, and some stores could still have the old formula in stock, which I understood. However, considering the cost of vapes, I was disappointed that they wouldn't replace it for me. After Aurora tried the vape and agreed that it tasted a little burnt, she still refused to refund my money or exchange it for another flavor. Her boyfriend also intervened, insisting that I leave the store if I wasn't going to purchase another vape, which was unprofessional. I definitely won't be returning to the store, and I will be sharing this experience with my friends, who I'm sure won't be returning either. I left my phone number with Aurora. Left with no refund or vape. Just went to another vape store off Alta and Faye. Great place and had brand new lost Marys vapes that tasted the way it should have.

Not sure about "UNSURMOUNTABLE customer service," but it's a nice bright shop that showed me how…read moreout of date my vape stuff was. Don't vape that often 'cause it doesn't work as well for me as my home made ciggs. However, winter time and not being allowed to smoke regular ciggs inside.... So bigger reservoirs and lots bigger batteries mean a longer vape between refills. Pretty colors and lots of chrome, too. Great choice of liquids - pink cotton candy flavored smoke, anyone?- and a helpful staff. Nice store!

From the owner: Premium Vape Shop. Quality Customer Service. Just getting started or Experienced, all are Welcome!read more

I must say I have been so tardy in my reviewing Speakeasy and I really need a spanking with a Yelpy…read morepaddle for that...or a Yelpy pool noodle if that exists. The folks here are so nice and accommodating and...if they dont have what you are looking for they will order it, how's that for customer service? I have had many visits with Bo and the lovely lady here which I am sorry I cannot remember your name but your so sweet and thank you for the most recent awesome experience with buying the Smokebuddy! Most of the time I will call to see if an item is in stock, but I was in the area and did a drive by and the excitement began. If you smoke anything and travel you know that sometimes you need to be discreet....especially in hotels where no smoking is allowed. Or maybe you have a friend who could use one of these as a present! They are cool and useful at the same time. Speakeasy has any array of legit vaping products meaning the fluids and experts that can help you with the decision making process. They also have alot of different types of appliances to choose from for vaping. The prices here are good meaning they do not hike up the prices even those this store is truly a premium store. Walk in and its classy. It's not your standard vape store. Leather couches, TV, refreshments, chandeliers and an awesome bathroom. The price of the Smokebuddy was the same as the online pricing of $20 and I have never been over charged on anything I have ever purchased here. Just a wonderful place.

Lol trust me I'm a real person and not a competitor. This place is garbage and so are the people…read morerunning it. Keep up the shit customer service. You have to reply with some bs comment because I didnt upload a selfie to my profile. And yes I havent reviewed any other places because I've never had such a horrible experience at any retail shop. Which is why I created a profile. Just to leave YOU a bad review

They sold me expired salt nic vape juice. Smh A $40 lesson. I'm never going back. They can't be…read moretrusted.

I've just got to update my review here and I'm taking it from 3 stars all the way to 5 Yelpy stars!…read more Yuli, the store owner, has gone above and beyond for me. It seems to be so rare for people to do that for their customers these days. I roll my own cigarettes and the place I was buying my cigarette tubes quit selling the brand I use. I searched half of Jacksonville for these tubes and couldn't find them anywhere. Bummed out, I stopped by here and talked to Yuli and he said that he would absolutely get them for me and keep them in stock. Luckily, I had a photo of the box on my phone I was able to show him. Just as promised, a week later, I went back and Yuli had the tubes. Yay!! He told me he even personally went to the warehouse to choose them because he wanted to make sure the people who deliver them in the future deliver the correct kind. I think that was just so awesome of him! Yuli is such a great guy and now ever time I go in, I'm usually there for at least a half an hour or so because he and I always manage to strike up a conversation about something! I've also had more time now to look around the shop and they really have a great variety of so many different things. The selection of hookahs is great and he carries some really beautiful ones. They go from about $30 to really expensive. There's also a great supply of the hookah stuff you smoke in more flavours than I can possibly begin to mention (different brands also). Hubby and I have decided we are definitely going to purchase a hookah from here in the near future. Yuli is very knowledgeable about the hookahs and he was explaining to me how they work, etc. So, if you want one and you're unsure of how to work them, Yuli can definitely hook you up! There are cigars here too. I don't know really anything about cigars, but I did smoke my first one about a month ago at a cigar bar and loved it. It was a Java Mint flavour and they even have the cigar I like here. You'll also find some things here like body jewelry and Zippo lighters. Everything is priced really reasonably. Thanks to the great customer service, I'll be a regular customer here for as long as this store is in business!

Really spectacular selection! And so elegantly put together…read more I use CBD & delta 8 for pain management and had questions about Kratom. The owner was so remarkable knowledgeable it was really comforting. They had such a huge collection; it was nice to be able to really have my choice and to have an expert there to offer advice and then give me the time I needed to think before making my decisions. He also said he'd order in my fave delta 8 gummy if needed (hooray). They also had a beautiful selection of glass pipes of all different sizes for all different needs and desires, as well as a huge vape section. Everything seemed fairly competitively priced, as well. I now have a one stop smoke shop that's charming, well kept, fully stocked, equipped with experts, and super convenient.

An amazing place and good prices and really good customer service…read more It will be my smoke shop if i need anything