Trip over themselves to be helpful some days; roll their eyes at you when you walk in on others…read more The first time i went in there they were super helpful and informative. They led me to a product i liked and talked me through flavors of e-juice. The next time I went in, they seemed impatient that I didn't already know what I wanted. Third time I went in, I upgraded to a minibox. They put it together for me and filled it for me. The next time I went in, the minibox was leaking and I got a mumbled "probably your o rings". nobody even looked at it. One more round with them and they happily replaced the coil to try and fix the leak - and then let me know - for the first time - that if i needed to swap it out, i needed the receipt I'd thrown away 13 days earlier. And then all but called me a liar when i told them that it hadn't been mentioned to me before. So i'm vaping on an expensive piece of junk until i go buy my next one... somewhere else.

Yep. Nice shop with lots of gear and juice. The staff were 'hip' youngsters (mostly) who were very…read morehelpful and knowledgeable with just the right degree of aloofness. They seemed to have tools and machinery for drilling out holes in RBA's and a nice assortment of liquids. Their in-house Vanilla Custard was a win (especially after steeping for a week)! I'll be back next time I'm in town. Their prices are reasonable for a b&m, and for beginners, this is a great place to start.

Amazing. Always happy and friendly. Knowledgeable. Anytime I have a question they are theirs.read more

If they would pick up the phone, it would certainly help with better reviews. Reason being, they…read moreseldomly have adequate inventory, so calling ahead is beneficial.

The staff is very friendly and knowledgeable... The fact that you can receive points on every…read moretransaction is appealing but pre-Covid you received one point for every dollar you spent and now you receive one point for every $10 you spend which is not very appealing as some of the vapor shops provide you with more points per transaction. Perhaps the owner would like to reconsider his decision.

I'm so happy I stumbled into this shop on my way to work. I was kind of in a rush, but they didn't…read moreknow that, and i picked out my novo, some juice, and the worker even explained everything I needed to know about it and I was on my way out. They have a rewards program too. I'll go here over places that are closer to house!

Very knowledgeable very helpful!!! Thank you for bearing with me as I had no idea what I was…read moretalking about!

I have now been to three of their locations, each and every location has been so helpful and has…read morehad everything I've been looking for. I was told if they didn't have what I needed they could order it. This is now become my go to place for all of my vape needs.

Huge fan from MD. From service to product and presentation, I'm a happy girl came with everything…read moreneeded for storage.

A true gem of a family owned business. The dad and sons are super helpful and remember what I like…read morewhen I come in once every month or two. They are there to help you select a great stick and make recommendations based on your preferences. They have hundreds of options to choose from with all the necessary supplies. The prices are fair and support a small business, sure you could save a dollar or two for some accessories online but the money leaves the community. I've been going for close a year and couldn't be happier with the store and service.

I bought 3 vapes from this store. Peach Ice had to be charged before use and is more of a peachy…read moreflavor. Artic lush pod had no flavor. The other one hasn't been opened and I don't have high hopes. I would not recommend this shop when visiting New Orleans.

Always great service and a great vibe in this place! Patrick has helped me out before and always…read moreprovides great service. Always looking forward to my next visit!

Service here & the Baton Rouge location (when it was open) was/is always the best! They have the…read morebest selection for e-liquid than anyone else around. & the value has always been highly competitive, making them the best option in the state!

It's about freaking time New Orleans had an e-cig presence!! I've been a big online supporter and…read morewas thrilled when I heard they'd be opening a shop... best e-liquid quality and prices I've found at a retailer in the whole damn state. Tons of flavors, too -- if you like fruity, try the Black and Blue (juicy mix of blackberry and blueberry) or Tropicalia (tropical fruits, but not in a stupid-sweet Hawaiian Punch kind of way), more traditional, the Dromedary/Supermint is pretty baller... ooh, and if you wanna try something more unique, three words: Bacon Bleu Cheese. Ho. Lee. Jeesus. The store's still really new, so call before going, but if you're into vaping (or are looking for a better option to cigarettes), DEFINITELY check it out. The owner's knows his stuff, too, so if you've got questions or are new to e-cigs, he's a great resource. (SIDE NOTE: Liquid as grown-up stocking stuffers? Check! Hope the hubby likes the flavors; if not, them sumbitches is mines!) --- The NOLA store is Excellent - they're expanding now, which is awesome, and now there's one in Baton Rouge.

I was in town the weekend of Essence fest and I stopped by the store and it exceeded my…read moreexpectations it was beautiful and very clean and welcoming the customer service was top tier and the ladies in the store were very knowledgeable about the products. I was suffering with brain fog and recommended the brain enhancement tea. I am very pleased, since starting the tea my focus and clarity has improved so much. I feel like I'm getting back to my old self, my memory is a lot better and the fog has lifted. plus when I drink it before bed I sleep really good and throughout the night which is something else I had been struggling with. I will certainly be trying other products in the future as well as keeping this one in stock.

I ordered the teas online and I must say the customer service was amazing!…read more The owner was responsive and she answered all of my questions. I have severe allergies and she made sure all of my teas catered to those issues. However, my family and I visited the store today and I must say I was NOT impressed. There was a woman "greeting" people at the front, when I asked a question the customer service went downhill! As my allergies are really bad, I asked what was in the tea of the day. The woman responded with it's on the label and that I could READ it. I know I can read it! My problem is...there are ingredients that people do not always list on their products. I.e. cinnamon. I am deathly allergic to this and had I tried the tea it could have caused me problems. Is there a reason this woman could NOT have just taken the time to look? She works there it should NOT have been an issue. As this was my first time visiting the store and this is their customer service attitude, I am not sure if I will buy the teas again. I guess as long as you spend your money online all is well, just do not expect courteous/helpful encounters at the store! I hope this helps someone. Thank you.