really nice convenient location and the prices are nice. my cart exploded before i even used it,…read morebad product. the staff was really nice

Service is horrible, I have never had a good experience here. The employees are rude and do not…read morecare about their jobs. I have never once been greeted when I walk in, I say hello and no one even responds, they look at you like 'what do you want'. The employee today was irritated that I woke him up from his NAP. I walked in and asked if they had a product, he lifts his head and says "nope" and lays his head back down. If you come here, expect to be ignored, dismissed, and made to feel like an inconvenience for simply existing in their store.

Everyone is always so kind and helpful here. I only patronize them here because they keep a wide…read moreselection. One time I came and they didn't have sodas and the next time the manager let me have one out of the kindness of his heart. They don't try to get over on pricing and very fair for the value of items. This will be my 4ever vape shop, I recommend everyone to come here.

FIRST TIMER FIRST…read moretime checking out place. Moment I walked greeted and great environment. Great customer service. Def the joint for rolling papers etc. def coming back

Let me explain something. Entire Black communities - block by block city by city - decimated by the…read moreWar on Drugs and Mass Incarceration. Now that the pendulum has swung, I will only spend my money with Black-owned dispensaries. Cause I'll be Mississippi goddamned if I--- you get the point. Here's the setup: you get buzzed in and choose what you want from a kiosk. I found this part a little intimidating because I couldn't search for the vibe I wanted - body, euphoria, happy, creative. Things like Hybrid, Sativa, Indica really mean nothing to me. I was choosing on color and packaging alone and almost bought something good for a restful night's sleep when I was trying to turn up for a concert lmao. I asked a guy who was there doing product demo for help. Even though he wasn't an employee he was supremely helpful and steered me in the right direction. After placing my order I was out in 2 minutes. I'm an old school water bong or brownies type of gal, but for $21 these gummies hit the spot. Support Black-owned businesses folks!

5 pack pre roll with the strain called "Pablo's Revenge" burned terribly and tasted the same…read more Prices were a little more than I thought they'd be, and very very limited selection. Not the best.

Beautiful space! So bright, spacious, and pristine. Excellent, friendly, and attentive service…read more Everyone was very kind and accessible for questions. Huge thank you to Nico! He really helped me find the right products for my insomnia, provided great recommendations, and educated me on ingredients to look for. Fabulous variety of products and everything is organized in a clear way. The prices are very reasonable too. The only bummer is that they don't accept credit cards. Debit or cash only. Cool art and decor, comfy seating, and fun gift/accessory items too. Really nice vibes all around. I'll definitely be returning!

Great Spot! Super cute vibe, great playlist, wonderful selection and incredibly customer centric…read morestaff. Definitely worth stopping by. Will come back when in the area.

Very clean and respectable business. A nice selection of apparatus for all of your tobacco needs…read more The employees are also super social and friendly, but they never hold up the line.

Sold me a faulty battery, refused to exchange it and just had a horrible attitude overall. He was…read moresuper condescending from the jump when I just wanted to be compensated for a faulty product..

They don't give you pricing of products over the phone. They're firm on coming in to "find out…read morepricing" I'm not going to waste time and go to the store to find out I'm short of affording something. Bad business practice on their end.

Beware. This place has spoiled products and a strict no-return/no-refund policy. I bought some…read moregummies yesterday and discovered they were bad when I opened them last night. I took them back today with my proof of purchase and they refused to replace the product. They then directed me to the no return policy posted on the wall. They said that I should have opened the product and tried it before leaving the store yesterday. Do yourself a favor and shop somewhere else.

I'm 80 now and still smoke an occasional cigar or a pipe full of your wonderful almost gone now Dr…read more Bradley blend. I vividly recall driving there with friends from my home here in Big Bend. Wi. and purchasing pipes and tobaccos....Three Star Blue and of course Dr. Bradley. If I placed an order for a pound of an Oriental/Latica/Balkan blend similar to your Dr. Bradley...might this OLD MAN IN THE WOODS qualify for a "return customer from the '70's" promotional discount? Paul Hanson

Recent trip to Chicago, my husband wanted a spot to enjoy a good cigar, and I came across this…read moreplace. It definitely did not disappoint. From the warm greeting when we walked in, to the perfectly humidified cigars, and just relaxing at the lounge, the whole experience was so good. Definitely a spot we would recommend if you're in Chicago!

We stopped by this location and sandy was extremely helpful. She was very knowledgeable about the…read moreproducts we were looking for. Thank you Sandy

1 hr from closing. Doors closed counting their rip off money early, and wouldn't open the doors…read more Taking my money else where! Wouldn't touch with a ten foot pole!

Best service ever. Thank you So Much, Manny and all the…read morefolks Rock. Best Glass in Chicago!

I hate writing bad reviews but it's important for people to be aware of the type of businesses they…read morefrequent. As a resident of the downtown area, this shop was my go to for different odds and ends, typically every few months. Over the years, I've noticed the jump in prices but attributed it to the renovations made to the shop. With Covid slowing down business, I understood the money had to be made up somewhere, and so I let things slide. After all, neighborhood shops like this are at risk...which is why they should treat and charge their customers fairly. A few days ago, I visited the shop and was quoted 3x the normal price I've been paying for the item. I was flabbergasted and thought maybe I heard the rep incorrectly. I didn't. Needless to say, I left, drove up the street to another shop and found what I needed at a fair price. Later, after reading other reviews, I realized that I wasn't the only one with a poor customer experience. In closing, I'm ALL for supporting small businesses but not when they introduce tactics like price gouging. Their decision to do so could very well explain why the shop is seemingly always empty.

Is this place ever opening back up? Loved the selection, one stop shop. Very missed in the…read moreneighborhood.

This smoke shop has quite the inventory so I can't imagine not finding what you need. The staff is…read morehelpful and very knowledgeable. Parking can be tricky as its located on a busy street among other businesses. Overall, I would recommend this spot when you're in the area.