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    SMOKE Theory

    3.0 (6 reviews)
    Open 10:00 am - 10:00 pm

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    5 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    7 years ago

    Friendly and extensively knowledgeable staff and consistent wonderful product. Im very happy this opened up in red bank!

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    Elite Smoke Shop

    Elite Smoke Shop

    1.4(9 reviews)
    0.2 mi
    $$

    I would seriously give this place 0 stars if I could, because they have the worst customer service…read morehere. First of all, the guy that works there has absolutely NO clue what he's talking about when it comes to vapes. He put my old tank with a new battery that I bought yesterday (he suggested it was totally fine) and it ended up burning my tank...and my throat. I tried to see if I can get it returned/exchanged/whatever and he told us it was MY fault that the tank broke and suggested I should buy a bigger tank from him. I then asked if I could speak to the manager, and he told me the manager would not allow me to return anything anyway so that I was shit out of luck. I don't understand how someone can be so rude. Will never go back here again.

    I wholeheartedly agree with the other comments about the lack of customer service and the employees…read morelack of knowledge. I have visited this shop a couple times when I didn't have time to get to the better shops located in Middletown, Ocean twp, Asbury, etc. Twice they have sold me the wrong coil for my vape, and as other reviewers have stated...no refunds and no exchanges. Also, their selection and inventory of e-liquids is beyond sad. They sell a couple brands but they never have any flavors in the most common nicotine levels. If you're going for glass pipes you might find something to settle on, but if you want to vape without aggravation, stay away from this place!

    Tobacco Paradise

    Tobacco Paradise

    1.0(2 reviews)
    0.2 mi
    $

    I should start off by saying that the two employees who are usually there are very nice and…read morefriendly and I've never had an issue with them. My 1 star review is for the bald owner guy. Went there today to get a sandwich. Go to pay with a card which I have done in the past and the owner tells me it is a $20 credit card minimum. I ask how long this has been policy as I've paid with my card before. He bluntly tells me as long as they have been open and when I explain I have no cash on me he tells me to use the store atm. The atm had a fee of $3 plus my own bank's fees. My sandwich was only $6. No way I am paying double for my sandwich just so this a$$hole can save himself the 1-3.5% transaction fee. If anyone needs an example of how not to engage in good customer service, this guy is a shining example. Good job on losing a customer. 1 star total fail. p.s. A $20 credit card minimum is illegal, you douche.

    ****DON'T SHOP HERE***!!!!…read more Awful experience!!! Sold me a defective product & refused an exchange or refund. If you buy one of their substandard/defective products you must return it when one of the owners is in. They do not trust their employees to handle any exchanges. They require you to take part in a multi - step process including contacting the store website, returning when & if someone may be available they trust to accept a defective product and then waiting for the manufacturer to approve an exchange. Basically, they make an exchange so difficult & time consuming that it's not even worth trying. All this for a $30 product. Shop on Amazon where exchanges & refunds are no problem. ****DON'T SHOP HERE***!!!!

    SMOKE Theory - vapeshops - Updated May 2026

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