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Crest Hill, IL

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Smoke Shop Superstore

2.3 (12 reviews)
Open • 8:00 am - 12:00 AM (Next day)

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Literally paid almost $20 for a box that only has one blunt in it??? I wouldn't be as mad if this didn't happen before but it has.

Every single time me and my boyfriend go in there they treat us like ASS HOLES and like we don't know anything . It's rude and it's every time I go there. If you ask a question they basically laugh at u for not knowing where shit is???sorry I don't work there and don't know what shit is when it's in boxes. Also , I asked a simple question if ur duches will get old if you buy a whole box he then said to me that's a dumb question why would they get old? And my boyfriend replied she was just wondering she doesn't like shitty blunts... don't get why they have to be disrespectful nobody mad u work there if you're that unhappy go work somewhere else!! Don't ruin my day because you're having a shitty one! Horrible service. And I've gone there twice and have gotten only 1 blunt in a pack of 2has never happened anywhere else

Left : real vape right: fake vape sold by them

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2 years ago

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9 months ago

Kevin is the man. he always makes sure to help out. He's very knowledgeable. always knows what he is talking about

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3 years ago

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7 years ago

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4 years ago

One of the best smoke shops in Romeoville. Always recommending the newest products, very nice and friendly.

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3 years ago

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5 years ago

Helpful 1
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6 years ago

Helpful 3
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6 years ago

Helpful 1
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6 years ago

Helpful 2
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5 years ago

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7 years ago

OVER PRICED, No Shelve Prices so they toss out any number. There are better places to go for glass/vape/cbd products in the area. Beware!

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Smoke Shop Superstore

Smoke Shop Superstore

1.0(2 reviews)
2.3 mi

I have been buying products from this store for the last couple of years started out with…read morecigarettes then it went to vapes. I went in the other day purchased three vapes one of them. I did not like the style the brand so I wanted to return it did not open the box. It was probably 3 to 5 days later And they would not return it. My dumbass bought another vape while I was there because I needed one, but I'll never go back again. I was willing to purchase additional products when they were going to return it but they decided not to. They just lost a customer forever over 20 bucks. Doesn't make sense to me.

Never go to this establishment!!! I bought a Vaporesso device for $100 at this place. They couldn't…read moreshow me how to set up and use, and told me to look it up on YouTube. Went home and couldn't even set it up watching videos on YouTube. Went back the same day and a guy there was able to set it up for me. Went to use and it doesn't work. Went back again and they put a new coil in, couldn't really try it because the coil needed to prime. Went to try it later and still not working, obviously defective. Took it back again and was told they don't do refunds. Left my number for the owner to call me back, told the girl a credit for vape juice would even work. Just didn't want to be out $100 for a defective vape device. I was never called back. Didn't do anything to this device, had them set it up for me. Why they think this is ok astounds me. Will never ever go there again!!!!

Vaperz

Vaperz

2.1(9 reviews)
1.7 mi

I don't even know where to start here. I've been a loyal & regular customer to Vaperz for almost…read morethree years now, always at this location too. About a week and a half ago I went in to buy a new mod with a specific model in mind, I let the sales man talk me into buying a different model and boy was that a mistake (I even found out later the sales man straight up lied to me about the products battery life and how it performed vs the one I originally wanted) Within a day I noticed that within an hour the battery would go from fully charged to almost nothing and it became painfully clear I was given a defective model. I went back to the shop to tell them about my issue but was sent home with different "fixes" each time that ultimately did nothing, this happened several times. Eventually I came back and said I'd honestly just like to return it and either get store credit or just get it swapped with an identical device that wasn't defective. They told me to leave the device with them for a few hours so that they could make sure there really was an issue and I wasn't making it up, sure enough I came back three hours later like they instructed and they confirmed the item WAS defective and she (the clerk) would get ahold of her manager to see what the next course of action was. Let me tell you I was sitting in that store for two hours waiting to find out what was going to happen, and in that two hours a different associate made a comment about her previous job being "Jews" because they were cheap, not once but twice despite me telling her after the first time that people with Jewish heritage (such as myself) May take offense to that. Between the random anti Semitic slang and the run around they've been giving me with what should have been a simple return made me question if I was still living in the real world. When they finally got ahold of the manager I was told that I had to leave the defective piece I paid for with them for 2 - 2 1/2 weeks while they contacted the manufacturer, and even then there was no guarantee I would get my money back or kit replaced. This basically left me SOL unless I gave them EVEN MORE MONEY to buy a new mod to use while they held on to mine. I honestly tried my best to stay cool through this whole week plus ordeal because the main clerk (Fallon) really did try her best to help me and it's not her fault that her boss is fighting the possiblity of returning money with the tenacity of Mr. Krabs. Never in my life have I had a company sell me a product they acknowledge is defective or broken and STILL refuse to refund or replace the item. I'd say if you're just looking for juice I suppose this place is decent enough if you don't mind anti Semitic jokes, but if you're buying hardware you're better off finding a store that gives some sort of guarantee with the products they sell. I'm almost bummed because I really did like shopping there as it was close and some of the people were a pleasure to talk to but this whole experience really turned me off.

Every time I come in and the owner's there, he's unpleasant. He doesn't have any interest in…read morerecommending vape juice, and I'm so sick of him seeming to have such an attitude about it. I've been there many times and I don't think he's been pleasant even once. It's like he can hardly stop himself from rolling his eyes at me. I honestly can't figure out which part of wanting 5 mins of his time so that I can give him my money makes him so mad. Most recently, my fiance went in there to purchase a specific flavor we had bought there many times before. The woman at the counter tried to insist they had never carried it. If it's no longer carried, fine, but trying to insist we don't know what we're talking about is just dumb. She recommended some other flavor that wound up having a strong menthol to it, but didn't bother to point that out even though the product I wanted wasn't menthol. I kept coming back because they have the biggest selection I know of, but it's just not worth dealing with the owner and staff any more. If it ever goes under new management, I'll be happy to come back.

Smoke Shop Superstore - vapeshops - Updated October 2026

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