I decided to give this site a chance, and I sincerely regret it. My order remained stagnant for two…read moreweeks because "something was on backorder," which was not mentioned on their website. They only informed me of this issue after I threatened to contact a lawyer or the authorities. They ignored my messages on social media, phone calls, and emails until I mentioned involving a lawyer. Then they denied ever receiving my messages, even though I have receipts and confirmations from their own website, email, and social media proving that my messages were received. Essentially, they had my money tied up for two weeks without any valid reason, which seems like a tactic to improve their cash flow. I will never order from this company or shop at any of their locations again. I will also do everything I can to ensure that no one else has the terrible experience I had with this company, which clearly doesn't care about its customers.

I ordered a pen battery from them and imagine my surprise when I open the padded envelope to find a…read moresingle battery, no box, no instructions, nothing, just a scratched up, used dead battery. Literally trash. To say that I was angry would be an understatement. I mean, who isn't sick and tired of all the freaking thieves?? All these scumbags who feel that they're entitled to steal from people just don't care, and then on top of being dirty and victimizating us, are going to try to bully us into tolerating it by demanding that we not offend their fragile little egos?? I'M the one who's supposed to be contrite??? Yeah, F#@% THAT. The bank won't reverse charges because it was an "authorized purchase", even though these scum suckers didn't actually ship what I ordered, so the only recourse is leaving reviews and filing complaints with the state, which I will be doing, and I hope they take their license over this. They were more worried about the tone of my complaint and refused to refund my money, even with my agreeing to ship it back. They chose to be antagonistic, childish and unprofessional on top of their thievery, demanding that I be "respectful" in the face of their scumbaggery, with no intention of ever making it right. They're the lowest form of life, leeching off the rest of us and enjoying the luxury of anonymity with their victims, so this review is the only way to let others know, BUYER BEWARE! I tried calling their listed number, it goes straight to a voicemail, so I emailed them instead through their website contact form. They tried to claim that the manufacturer only ships them in 5 packs, but I was able to find them at other places online in single sale packaging so either they lied, again, or they're splitting up bulk backs meant for consumers and selling individually. Either way, it's dishonest.

Great Customer Service, Very Friendly and they always have a huge selection of tapes!!!read more

Ronnie is the best vape shop owner, he makes everyone feel welcome in his store! He has a wide…read moreselection of all your smoking needs, why go any where else? The value in the place is amazing to fit any customers pocket size he makes sure you leave satisfied every single time. Tommy who usually works in the morning is just as great he always , ALWAYS has a positive attitude towards customers and is willing to explain anything about any thing in the store. This place deserves way more reignition than it gets, the atmosphere, the selections, and the knowledge all brought in to one! The competitors have nothing on this business it may be a smaller store but the experience makes up for it all. This is my only choice of vape shop and will continue to be! Ronnie is hands down a great business owner who cares about his customers which you don't find a lot of people like nowadays! Go RONNIE GO TOMNY! YOU GUYS ARE THE BOMB.COM KEEP UP THE GREAT WORK!!

Best costumer service I ever seen store is perfect had everything I was looking for even exotic…read moresnacks which is something I never seen

From the owner: Hookahs, Wide selection of Vapes and tobacco and cigars, Also Exotic Drinks and Food…read more

The shop is clean and the owner is friendly and helpful…read more Open 7 days a week and they have long daily hours. Give them a try.

From the owner: Your one-stop destination for all your smoking essentials! We carry a wide selection of tobacco…read moreproducts, premium vapes, glassware, and smoking accessories to suit every preference and style. Whether you're a seasoned smoker or just getting started, our knowledgeable and friendly staff are here to help you find exactly what you need in a relaxed, welcoming environment. From high-quality rolling papers to unique glass pieces and the latest vape technology, we keep our shelves stocked with trusted brands and customer favorites. Stop by and see why our customers keep coming back.

Always have a good experience with Ivan and madison, they have great recommendations and always get…read morewhatever i need

Elena and Hailey are always there and willing to help every step of the way. The have a great…read morevariety of options of things. If you are looking for something new they will work with you to figure out something new for you to try!

Always exceptional service and choice. They always have what no one else does at a great price…read more If your looking for anything vape or smoke related give them a shot you wont be disappointed. Thank you so much for the great experience.

Every time I have been here the employees have been really helpful. All the guys have taken the…read moretime to show me their inventory and help me find what I need. They know what they're talking about and don't just try to sell you something quickly. They are patient and friendly and it's my favorite vape shop to go to.

Very nice people! Easy-going. Pleasant and helpful. Store is clean and colorful. I have seen…read moreworkers outside picking up trash around entrance and parking lot. Back entrance has easiest access.

I cannot begin to tell you how exceptional my experiences are at this shop. Joe and Larry are both…read morephenomenal. They are truly Tobacco connoisseurs!! They always greet you with a warm smile in addition to unlimited education and insight on the products they provide. They have an AMAZING selection of cigars, tobacco, cigarettes, vapes, e-liquids, : ashtrays, humidification devices, hygrometers, humidors, cigar cutters, hookahs, incense, lighters, candles, pipes, GUMMY frogs and even lottery tickets!!! The store is always so clean, organized and fully stocked. I have personally seen both (Joe & Larry) be so patient with customers who are indecisive in relation to their e-liquid choices, giving great suggestions to all available options. and product lines. Joe and Larry always keep me informed to the Wild Bill's specials & job fairs, which was really cool! This place was an overall great experience, I hope that Joe and Larry continue to do what they do and I can continue to benefit from their excellent customer service and expertise!!!

I used to frequent this place. Until recently when they sold me their brand called freedom. The…read moreworst product ever and even freedom the company doesnt know how it works. The owner/manager is uneducated and rude. They dont know their products yet continue to push them. Stay away from here. They are absolutely the most disrespectful shop I have dealt with. Also talked to their hq who told me she didnt know how to use their product either and their specialist changed his mind after the store owner yelled at him. Stay away from here and freedom! Matter of fact do yourself a favor and stop at wildbills a few doors down. You will be happy you did. This is not a paid advertisement just so you know this is a consumer who doesnt want other people to waste their hard earned money!

Really good vape juice for a really cheap price. Have never had an issue here.read more