Went their because many other shops were sold out of refillable pods. The guy behind the counter,…read moreTyler, was outstanding. Very knowledgeable and made great suggestions. Even handled a extremely rude customer(came in during my visit) with professionalism and patience. Great selection, great service, good prices. Will return.

This place has really changed since it first opened. I used to buy mine here all the time. Their…read morecigarette prices used to be decent and cheaper than many other places. Now their focus is more on vaping, pipes, and bongs. Their cigarette prices are outrageous compared to many other places. I smoke the cheapest generic cigarettes I can find. I can find generic cigarettes for about $5.50pk including tax. The cheapest sold here is over $7 with tax.

Great staff and great products. I'm an old-guy and they're always patient and helpful with me. I…read morewish them success. Bob

Great shop, staff is very knowledgeable. I was in the market for a Puffco and they did a great job…read moreexplaining to me how to use it along with showing me they were certified by Puffco to sell their products which I double checked on the Puffco website, and indeed they were the only ones in the area which sold certified Puffco products. Love every single bit of it so far! Highly recommend this shop! The price was also very reasonable same as what Puffco is selling online, if your in the market for Puffco I would highly recommend talking to "CID" who works here he's tried most of the products and showed me his personal collection along with how to exactly use it.

This is a stellar location! Very friendly team members whom educate you every step of the way. I…read morerecommend anyone who has any tobacco needs to stop by the dale blvd location - all of your needs will be taken care of!

Just walked out from their store about an hour ago, bought an ijoy capo and it's defective out of…read morethe box

Dylan was really cool and understanding recommend this store 5out of 5. Best vape store ive went to…read morein northern va

9:30 am not open hours say 7am-1am but false. Not reliable probably needs a more responsible person…read moreto open store on time

Came in here because I was in need of flints for my Zippo lighter. I had stopped at multiple…read moretobacco shops and convenience stores the past few weeks searching for the flints to replace. Each time I struck out and was just left with a nonworking Zippo. Since I was in the plaza I decided that why not give this place a try. It wouldn't hurt, if they didn't have it, I would just continue my search. I walked in and did a quick look around myself. There were a few other customers in there and I didn't want to bother them right away. After the other customers were helped I was asked if I needed help finding anything. I told them what I was looking for and a first employee wasn't sure if they had them or not. While this exchange was going on the employee at the register overheard the exchange and stepped right in. This employee, or maybe he was the owner, knew exactly what I was looking for and exactly where the item was. He took me right over to the display where it was, and without hesitation, grabbed the item from the shelf. It was much smaller than I expected, but honestly it was right in front of me as well. I just wasn't aware of what I was looking for. I'm kicking myself in the behind right now. Because when he handed me the flints he asked if I needed any extra wicks. I thought I'd be good for a while on the wicks, but was I wrong. I now have new flints for the Zippo, but am in dire need of a wick now. Next time around, I'll know better. Great customer service.

(I attached Google review this NEW CRUMMY MGR TOOK DOWN)…read more1st,let me say..(R.I.P.TYLER)..This store is a wonderful store,the employees trained by Tyler are exceptional, they know us the minute we walk in,have our stuff immediately and are very knowledgeable and very nice. Sadly a SO CALLED NEW MANAGER ARRIVED,THAT RUNS ANOTHER LOCATION&HAS DISRUPTED THE ..clients,regulars with specific purchases..HOW?-HE TOOK TONS ON SPECIALTY items that are guaranteed sales at this location..WHY WOULD HE SABATAGE A STORE&THEIR REGULAR CLIENTELE?? Not only suspicions but totally unprofessional by all accounts. Regulars for 9+yrs,as I am,he took my regular order out with many others clients for NO REASON,this is guaranteed sales,is he privately selling off grid,is he purposefully hurting the employees, what reason?? As a high powered sales person since 83,&owning my own stores&4 websites..I cannot see a reason for this inexplicable nonsence. All employees inside store are fully qualified to either manage or co manage this high traffic store with so so many regulars. Tyler did an amazing job with his staff. The saddest lies withen the purposefull SABATAGE, 1000-2000$++weekly..for no reason other than selfishness, petty authoritarian type managing,or just plain insensitivity towards loyal clients and employees. It's obvious he's not capable of caring for either company or clients or employees. Fire him&bring the store back to awesome employees and the clients,for which this "so called NEW MANAGER "-CARES NOTHING ABOUT..

I bought a vape from this store and less than 5 days later it started sparking and actually…read moreelectrocuted me in the mouth when I tried to go back to the store to ask for either an exchange for a non -electricuting vape or for money back they refuse to do either and told me the most they could do for me was give me a $10 discount on another product. I already spent $60 on a dysfunctional product and they wanted me to purchase more. Never go here ever

From the owner: “Crystal Smoke & Vape, with locations in Stafford, Woodbridge, and Richmond, VA, offers a curated…read moreselection of premium smoke and vape products. Committed to quality and customer satisfaction, we provide expert advice and the latest trends for a unique shopping experience. Your go-to destination for all your smoking and vaping needs. See you soon!”

First time here and I'm glad I popped in. Super nice, helpful, and they have anything you'd ever…read moreneed.

Big fan, awesome service, good prices - vape selection is outstanding, I highly recommend this…read morefabulous location and convenience

This store is fantastic. I went there after talking to a coworker when I was on a smoke break and…read morehe was vaping. I said I wanted off cigs and asked about vaping and he said this was the place to go. I went in knowing nothing at all, and explained to Charles what I wanted and how clueless I was. He set me up with a great starter kit, set up my device for me, and answered my many questions. When I broke my device (2 days later because I am clumsy) I went back and wanted to buy a new starter kit. Will was working at the time, and he explained that I didn't need a whole new set-up, just a tank to replace the one I ruined. He also let me know what a better tank might be than the one I had--cheaper and higher quality. I would have been an easy up-sell, but he wanted me to have quality and value rather than a pricey sale. I've been going there since and have bought different mods and many juices. Charles and Will ALWAYS take as much time as I need to answer my questions, give their own experiences, talk about what people have liked and disliked, etc. I never feel rushed. They will let you try as many juices as you like so you find one you really enjoy, and Charles is like a juice sommelier--I can go in with vague "I want something like this but not that" and he will suggest something I absolutely love. The in-house brand is inexpensive and very good, and they carry Gentleman's Brew (the Wet Dream and Watermelon Falls are not to be missed!). They also have CBD additives that they chose for quality and price combined. VA vapes isn't my closest shop, and I know I can order things online easily elsewhere, but for the knowledgeable staff and carefully curated selection of products, this is my favorite stop for vape supplies!

Go to location for vapes in the Dumfries, Triangle area . Always has a variety of selection for…read moreeverything. Staff is helpful and knowledgeable on all selections available. Never disappointed. Armani helped me today and she was very helpful .

This place is awesome! Every time I go in they are super friendly. Prices can be little high but…read morethe service makes it worth it!

Great Staff Bad Policy, Bought a mod vape kit , left the store IT NEVER WORKED after i paid for it…read more Only would provide a discount if you paid more money for more product Great way to loose customers , Make them pay for nothing So Sad