This st*pid *ass guy keeps giving me the wrong things wasted so much money to keep getting the…read morewrong things.

From the owner: Tobacco mix and vape read more

I've been going here for years. Started going to their new spot on Cooper. Because they're always…read morereally friendly and well priced. Yesterday I went in and started talking with the young man who owns the shop (I think). It's not easy being a Jewish person right now. Two days ago I got snarled at in Safeway when a woman spotted my Jewish star necklace. Not Safeway's fault. So, last night I asked this young man if he celebrated Ramadan to wish him a happy one. That turned into a 20-30 minute conversation full of knowledge, respect, decency, humanity and kindness. I'm really blown away! It gave me so much faith restored in humanity to have such a humane and respectful back and forth with another very decent person. Especially after the experience in Safeway. This store is the embodiment of what I love about Mount Vernon! Diversity and respect for it. Genuine kindness and respect. Support your local businesses and reward good humans. Go here!

I always find what I need here and the people are very helpful. Great service and productsread more

Great customer service friendly environment once you arrive is a pool table on the back you feel at…read morehome.

Got a good deal on my new vape come out in check out this vape shop 100 percent worth it.read more

Best tabacco store!!!!!!!!!!!!!!!!!!!!!!Great profesional customer service. Employees are very…read morenice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Not the best of Customer Service that I have ever received, but paid for my items and then rolled…read moreout.

THIS PLACE IS CLOSED FOREVER! Went there 11/6 and the whole strip is closed. I guess it's going to…read morebe demolished. Wondered why they were overcharging for ciggs.

Ask for Abdul! He's cool! Treats you right, great service, very positive! 100% my new tobacco…read morestore. Best deals, prices you can't beat, and they give you great recommendations. Great job! Will see y'all soon! Keep up the great service and positive vibe!

I stopped into this place to pick up some Ozium spray to combat my neighbor's smoking habit, and I…read morewas told that they don't carry it. As a non-smoker, this really isn't my area of expertise, but I found this shop to be far below the level of what I would expect from a standard cigar shop.

They can be very accommodating, depending on who's working. They always have my brand of cigarettes…read morein stock and are happy to take coupons.

Juul got me off of cigarettes. Plain and simple. With the nonsense in the news causing Juul to pull…read moreall of their flavors from the shelves, it made pods an expensive commodity. I needed an alternative and the folks at this shop made it easy. Amazing communication online before I even came in to the shop and when I did physically come in, I was met with answers to questions I had (not the usual pretension I get at most traditional vape shops). Helped me pick out a juice I'd enjoy to go with my Koi Caliburn pod system. The juice is top notch and the vape itself was a legitimate product from Uwell. Parking can be meh depending on the time of day, but it's well worth it for the quality of products and customer service. Definitely my go-to spot in Alexandria now for juices.

Two Super Bowls ago I found Vape Nova on Facebook and darted over there so not to miss one second…read moreof Tom Brady bending over. I was impressed with them then, and now I simply love them. Heather and Patrick (the owners) treat every customer like a friend they are welcoming into their home and at their place I've never been embarrassed by my vape naiveté. Vape shops, like tattoo shops can be intimidating to new comers because they are a niche market. I'm here to promise those that are looking to make the healthy switch from cigarettes that Vape Nova is the place that will patiently educate you and set you up without trying to take advantage and bleed you dry. Their customer service is incomparable: Heather knows what my favorite juice is and ensures it is always stocked. She'll even text me when a product arrives that she knows I'll be interested in. Patrick is knowledgeable about and stands behind every product in his store. If you buy it and it inexplicably fails the next day, he'll replace it and then investigate said inexplicable failure to make sure it doesn't happen to another one of his customers. In addition to giving great Netflix suggestions, Aaron has this uncanny ability to immediately identify what I've done to F up my tank/battery/mod and then advises me how to fix it. I've unfortunately called on every Vape Nova team member to do this dozens (literally dozens, like way more than 12) times and each time they coolly act like it's the first conundrum I've presented them with. Every time I visit them I leave with something new and wonderful. Today I left with a new Smok Alien and a hug.

This shop has literally everything you could think about. the selection is huge and every time I…read morecome in the employees have been personable and knowledgeable. They even had custom glass pieces and a huge variety of incense. I would definately recommend this shop. and you know I mean it because I live about 30/40 mins away.

As soon as you walk in, the shop is a delight. How beautifully organized it is. The variety of…read moreproducts is amazing and we were treated with so much kindness that we're overwhelmed. Make sure to visit this location for all your vaping needs. You will not regret it

We were heading to our dinner place and saw this cigar shop. Sometimes I like to smoke a stoogie…read morewith the hubby. We went in and the staff were friendly and helpful including the patrons. It's located in a strip mall so there was plenty of parking. They had a nice selection of cigars and they had the ones that we wanted. Then we were told since we purchased the cigars there, we are welcome to sit in the back room in plush chairs and a big screen TV to watch the games. The place is clean and they also sell other products related to cigars and tobacco products They also have private lockers that if you are regular to use, I'm assuming you can rent those. The prices of their cigars are pretty fair and the other items don't seem too expensive. Overall, it was a nice experience, friendly staff nice screens to watch the game and enjoying a stogie as a place was well ventilated. If I'm in the area again will come back here another time.

Service as always is top notch! Proprietor is knowledgeable and inventory is great!! There is also…read morea great amount of price points for what anyone could want or need!