I always find what I need here and the people are very helpful. Great service and productsread more

I've been going here for years. Started going to their new spot on Cooper. Because they're always…read morereally friendly and well priced. Yesterday I went in and started talking with the young man who owns the shop (I think). It's not easy being a Jewish person right now. Two days ago I got snarled at in Safeway when a woman spotted my Jewish star necklace. Not Safeway's fault. So, last night I asked this young man if he celebrated Ramadan to wish him a happy one. That turned into a 20-30 minute conversation full of knowledge, respect, decency, humanity and kindness. I'm really blown away! It gave me so much faith restored in humanity to have such a humane and respectful back and forth with another very decent person. Especially after the experience in Safeway. This store is the embodiment of what I love about Mount Vernon! Diversity and respect for it. Genuine kindness and respect. Support your local businesses and reward good humans. Go here!

This st*pid *ass guy keeps giving me the wrong things wasted so much money to keep getting the…read morewrong things.

From the owner: Tobacco mix and vape read more

Good spot to pick up Kratom and other items it's always something new here and they stay pretty…read morestock for the most part

This shop has literally everything you could think about. the selection is huge and every time I…read morecome in the employees have been personable and knowledgeable. They even had custom glass pieces and a huge variety of incense. I would definately recommend this shop. and you know I mean it because I live about 30/40 mins away.

Passing through the neighborhood and decided to give this spot a try. The shop is clean, well…read moreorganized and has a nice assortment of products. The staff was friendly, knowledgeable and asked targeted questions to help me find the right products for me. Overall I had a really great experience and would stop by again if I'm in the area.

Great place to get cigarettes and excellent prices! Staff always helpful and pleasantread more

Juul got me off of cigarettes. Plain and simple. With the nonsense in the news causing Juul to pull…read moreall of their flavors from the shelves, it made pods an expensive commodity. I needed an alternative and the folks at this shop made it easy. Amazing communication online before I even came in to the shop and when I did physically come in, I was met with answers to questions I had (not the usual pretension I get at most traditional vape shops). Helped me pick out a juice I'd enjoy to go with my Koi Caliburn pod system. The juice is top notch and the vape itself was a legitimate product from Uwell. Parking can be meh depending on the time of day, but it's well worth it for the quality of products and customer service. Definitely my go-to spot in Alexandria now for juices.

Two Super Bowls ago I found Vape Nova on Facebook and darted over there so not to miss one second…read moreof Tom Brady bending over. I was impressed with them then, and now I simply love them. Heather and Patrick (the owners) treat every customer like a friend they are welcoming into their home and at their place I've never been embarrassed by my vape naiveté. Vape shops, like tattoo shops can be intimidating to new comers because they are a niche market. I'm here to promise those that are looking to make the healthy switch from cigarettes that Vape Nova is the place that will patiently educate you and set you up without trying to take advantage and bleed you dry. Their customer service is incomparable: Heather knows what my favorite juice is and ensures it is always stocked. She'll even text me when a product arrives that she knows I'll be interested in. Patrick is knowledgeable about and stands behind every product in his store. If you buy it and it inexplicably fails the next day, he'll replace it and then investigate said inexplicable failure to make sure it doesn't happen to another one of his customers. In addition to giving great Netflix suggestions, Aaron has this uncanny ability to immediately identify what I've done to F up my tank/battery/mod and then advises me how to fix it. I've unfortunately called on every Vape Nova team member to do this dozens (literally dozens, like way more than 12) times and each time they coolly act like it's the first conundrum I've presented them with. Every time I visit them I leave with something new and wonderful. Today I left with a new Smok Alien and a hug.

Awesome store! Huge selection and best prices in the area. I indulge in wax and can never find a…read morevaporizer at the other vape stores in La Plata. The cashier was super helpful, knowledgeable and friendly. He greeted me as soon as I walked in and didn't mind answering a ton of questions. I got a great vape at an amazing price. It was cheaper purchasing here than if I ordered online which is a big plus. I would def shop here again.

From the owner: We carry all tobacco products,vape products , cigarettes and kartom.read more

Manuela made this very seamless yet personable. She met me outside the glass and asked what I was…read morelooking for then recommended me some cigars. She sold me on the fact that this place is open late. I will be coming here for my smoke needs

Great people, service, and selection. I have patronized…read morethis establishment for about six years. They carry products that are not available to the good citizens of California, so I visit VA to buy in bulk once a year.

the store had great service and selection. it was good value for how much i spent. would shop againread more

Not the best of Customer Service that I have ever received, but paid for my items and then rolled…read moreout.