This is the only B & M store that I ever go to - everything else I buy online. From my very first…read morevisit, Abi has been a perfect model of customer service. He treated me like a valued long-time customer from my first visit. He is very helpful and knowledgeable about vape juice, tanks, coils, mods, and batteries. Whenever I am running low on money to spend, he always has a clearance box he can pull out for me. I recently heard that they now carry CBD products, so I just called to digitized and he said they do. I will be going tomorrow to check that out and and I'll update with another review after that visit. I hope the brands are high quality and the price is a good value, as the other juices I have bought there are.

Update from feb 2020. This place still horrible Customer…read moreservice this man with the gold grill decided to card me which would be cool if he carded me last week and the week before and the week before. I know the guy that owns this place he also owns the one in Woodbridge I go all the time. This decide to tell me I'm still "barking" I'm not going to run "no show over here" when all I asked is why he asked me for my Id and why he wasn't asking anyone else. He then tried to rip my card out of the machine to prevent me from spending money here. At this point I'll have to file a complaint with the better business bureau and call the police to make sure they are aware this business isn't following the state law. I have had so many bad experiences at this location... it's crazy I'm still spending money there. This location has to be the worse. In my most recent visit they rushed me out the store as they were in such a hurry to close. The gentleman that manages this location sits usually and tells the other guy to do majority of the work. My issue with the other guy is that he doesn't pay attention last time I was in here he literally took 4 people in front of me while I was standing there I had to make it a point to ask him why I wasn't being assisted when I had been in the store for almost 20 minutes. This visit they don't even have the same stock. I know the owner of the Woodbridge one and he is SO nice and helpful. I can't spend money at this lovANYMORE ... moving forward I'll go to woodbridge or order offline

I bought this 2 month ago.After 2 month vape doesn't hold the charge no more . When I went replace…read morethey won't replace at the store.They want me to contact customer service. Which is funny cuz they sale the product at the store but when get issues they want me to contact customer services. Those Business don't take liability shouldn't be in business. Don't waste your money ,go different store

Nice & Organized shop. Karima was extremely helpful when it came to helping me find a new flavor!read more

Smoke and Vapor Planet is my favorite vape store and smoke shop in Falls Church! They have an…read moreenormous selection of premium products, literally so many choices that I've never seen at other stores and didn't even know they existed. The owner is fantastic! He had great choices from a wide array of hookah tobacco flavors and disposable vapes to so many other high-quality vaporizers, glass, vape juice, coils, cigarettes, cigars, and so much more! It doesn't get cheaper than this store with their daily specials and prices. I easily saved $15 coming here versus the other store I used to visit. I'll definitely be returning because their customer service is excellent, prices are phenomenal, and quality is unmatched. Thank you again for the incredible experience!

Went here to restock on the hookah plies not a huge selection. Would recommend if you're looking…read morefor a quick spot to grab hookah supplies for the night.

I agree with the other reviews…read more Straight up. Just a clean, fair, no nonsense, shop. You get what you pay for, no upselling, no bogus package deals, no questionable products. Their product sells itself. The staff are helpful, but not intrusive. It reminded me of a bakery or butcher shop in Baltimore or Philadelphia, (in a good way). If you need to buy crap that you don't need, go to New Leaf or Nordstrom's.

Friendly staff. Great selection. Very convenient location. I bought a beautiful new bong.read more

They are very helpful and nice. The prices are very reasonable. I love going to this place they…read morehave a lot to choose from.

Awesome shop!! Literally has everything you need & more…read more Their $20 to-go hookah is out of this world. The orange head was absolutely delicious, and the smoke was SO smooth. Definitely one of the best hookahs I have ever had! The customer service was extraordinary as well- as the owners genuinely care about you and want you to enjoy their products. They have a wide selection of everything, as well as their recommendations being amazing! HIGHLY RECOMMEND!

Sign says open. Door is locked. No one answer. Don't waste your time. Not sure how they have 5 star…read moreif they not open

Great selection, the manager even ordered something specifically for me…read more Great selection, the manager even ordered something specifically for me. Dope spot, the guys are very helpful

On Friday Dec.12th around 5pm, Immediately after purchasing and walking out of the store. I started…read morehaving fraud charges on all of my cards with local charges. I don't believe in coincidences, be careful when shopping here. Save yourself the headache.

The salesman was great! He was helpful, patient and very accommodating in letting me swap out some…read morehookah parts for the colors I preferred. Essentially I was able to build my own personal hookah. In my opinion, the small hookah I purchased works as well as larger ones that I've tried previously. Great price and service!!

I always find what I need here and the people are very helpful. Great service and productsread more