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    Dallas, TX

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    Smoke Depot

    4.0 (4 reviews)
    Open • 10:00 am - 6:30 pm

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    7 years ago

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    Dallas Glass Art - Enjoy the finished product once it cools in a few days after class.

    Dallas Glass Art

    4.7(38 reviews)
    4.5 mi
    •$$

    Fabulous experience! The staff is so nice and helpful and they made the process so seamless. Will…read moredefinitely be coming back!

    One of my sorority sisters recommended this place. Several of us booked one of the class sessions…read moretogether on a Sunday morning. There were others in the class that weren't with our group. Doing a private class is much more expensive. As is, it was $70 for this particular class. Read the prerequisites in advance and follow the instructions for your safety. You need to wear closed toe shoes, pull your hair back, and wear all cotton clothes. It's hot, especially during the summer months when the kilns are baking and the outside temperature is extreme. I was told that the last time my ZTA sister was there, one of the workers passed out because of the heat. Take the precautions seriously. Arrive early! Complete your waiver forms online before you come. You will create your artwork in the order you arrive. This is okay if you don't want to go first and don't mind waiting. Sadly, I was the last to arrive, so my ZTA sisters had to wait and watch every single student make their piece until I went. You will do less than you think. All of it is guided and you will have someone holding the hot poker WITH YOU the entire time. This is a good thing because you can relax and enjoy the experience without the fear of messing up. The biggest worry you will have is what color or colors to choose for the piece you decide to create. I went with the flower which was more complicated than the hummingbird feeder. I used the colors teal and nebula. These colors were so popular, they didn't have enough at the end, so they laid my glass shards on the table where I rolled them into the piece instead of dipping them like everyone else. You will need to return a week later to pick up your piece. It takes time for the glass to cure without thermal shock. I'm likely to come back and do this again, but I might do it with the ash remains of a loved one. They have these beautiful pieces that you weave the ashes into and then everyone can take a piece home of their loved one. I found this experience intriguing and would encourage others to give it a try too.

    Photos
    Dallas Glass Art - Demo

    Demo

    Dallas Glass Art - Demo

    Demo

    Dallas Glass Art - Round one of color

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    Round one of color

    Rutherford's Design-Fabrics-Gifts - Welcome to our showroom.

    Rutherford's Design-Fabrics-Gifts

    3.9(7 reviews)
    4.4 mi•Devonshire
    •$$$

    I had such a negative experience with the customer service from Rutherford's! It was disheartening…read morethat I had to sleep on it before writing my review. I have been shopping at Rutherford's for almost 25 years. I myself have owned my own business & consider myself a very understanding, positive person in almost every situation life brings upon us. That being said...I also believe the heart of our lives is our Home. More so today than ever before. Home is our safe place to be & recharge. I also entertain at home & many of my friends say I have the gift of hospitality. I am not the least bit pretentious. That saying treat the janitor the same as the CEO is exactly how I've been raised. Thank you, please & a friendly tone go a long way. Excellent Customer Service is so important in business. The human connection can truly save any situation, turn a negative into a positive. We all have that favorite server at our favorite restaurant that we feel are like much loved family. When we make a human connection with others, when they get us we should continue to share with them. In all my business encounters when I find a person who is passionate about their job & executes it with knowledge, friendliness & communication...that's customer service. I want to encourage that relationship by asking for their service, be it my restaurant server, the person I purchase a car, furniture or the person I choose for home decor. This past year I had a lampshade blinged up by Pamela, couldn't have been happier. She had perfect insight & suggestions on how to make my lamp enhance my home. She took into account my colors & my taste. Even though it was a small lamp & a tiny sale, Pamela treated my purchase with the same respect as if it was a million dollar sale. Returning to Rutherford's on Monday to have 3 lampshades blinged I was going to set up an appointment with Pamela. Against my better judgement I let an acquaintance talk me out of it. Should have gone with my gut instinct. Upon entering the store I pretty much had an idea what I wanted, but always love the designers insight cause they are the professionals. I made the choices for 2 out of 3 of my lamps completely by myself. The 3rd shade was more difficult to find a match. Finally I settled on a it will do choice, do I like it, yes...not in love with it. After an hour my brain was cooked. Pamela would have had it completed more timely, she & I were connected on the same color wheel. Ok, so I'm paying for my lampshade jewerly & this employee tells me Wednesday morning pickup. She will call me when my shades are ready. That's a longer turn around than I've ever had but I'm good. Happy to know Rutherford's is busy during this Pandemic. Wednesday morning works, my dinner guests were coming Wednesday night to taste test some new recipes for my future cookbook. Wednesday rolls around & it's 1:00, no phone call, so I call just to touch base. This employee is with another customer, no worries, I ask the person who answered the phone about my shades. She says they have no shades that she is aware of being done, ready for pickup. I leave a message for the employee who helped me, to call when she's available, no panic necessary. 2 1/2 hours later I have had no return phone call, so at 3:30 I call. She tells me she hasn't started my shades yet. No apologizes, no concern. Flat tone, she will have them done by 2:00 on Thursday. I never had tone, I was truly speechless. Ok, I feel like I've been kicked in the stomach, ouch! I'm so very disappointed. My naked lamps for my company to see the minute they enter my home. If I had known it was going to take over 3 days I would have done them myself. BTW, we all tasted some yummy food & we had some interesting dinner conversation. Thursday I never received a phone call either. Do you see the zero Customer Service??! Well, my Thursday was crazy, my Hubby & I raced to Rutherford's knowing they close at 5:30. There's also tons of construction on Lovers. We get there with 3 minutes to spare but the door is already locked. Employees are still inside so I'm about to ring them on my phone when dear Pamela sees us & comes to the door. She recognizes me, she's says your shades look beautiful, you made some excellent choices. We enter the store to pickup my shades & I want to give them a look over. The employee who waited on me...no acknowledgement of me at all! No hope you like your shades, no apologize, not even a hello!!!! NO CUSTOMER SERVICE!!!!!!! The whole time Pamela is waiting on me. It's difficult for me to be critical, but I share with Pamela I'm disappointed that the ribbon on my entry shade is done incorrectly. On the top ribbon it was supposed to be half the size & it's crooked. Pamela offers to fix it but I'm concerned the fabric glue will show. I'll just live with it. Thank You Pamela, you were wonderful, can't say the same for the other woman who gave me zero Customer Service!

    Totally loved the place. Needed tassles for tying back curtains. Not exactly an every day request…read more Luckily I have friends who know this stuff. So off we went to Rutherfords. They let us check out a few - interesting what you can do with mismatched tassles, but I digress. While there I saw some reading glasses with built in LEDs so that the light shines onto whatever you are looking at. Added a whole new meaning to high beams.... Anyhow, we found the tassles we wanted, returned the samples and have ordered them. Very nice people in the store and an array of beautiful things.

    Photos
    Rutherford's Design-Fabrics-Gifts - Interior Design Fabric photo: roldanrivasphotography.com

    Interior Design Fabric photo: roldanrivasphotography.com

    Rutherford's Design-Fabrics-Gifts - One of several beautiful designed rooms

    One of several beautiful designed rooms

    Rutherford's Design-Fabrics-Gifts

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    Smoke Depot - vapeshops - Updated October 2026

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