Absolutely awful customer service. We spend hundreds and hundreds here on vapes. And we don't ever…read moreask to replace them and the one time we got one that we didn't like we asked for a replacement and they literally said no after spending hundreds here, you would think that they would have some consideration for their customers. They don't give a f*** about you. Just letting you know, they have really s***** service here and half of their pens Actually do suck so good luck coming here. We aren't coming back anymore.

I love this smoke shop! I've been coming here for about 2 years and I've always gotten great…read moreservice and prices. There has been a couple times a product was defective and I got a replacement. They have slowly increased their selection, now there are so many products to choose from. I went to another shop recently and their prices/ service was not worth it. Ya'll are my favorite shop of all time! - from your local feen

The host always provides great service as soon as you walk in the door. The selections are always…read moretop notch and find what you are looking for in the lounge. We watched the March Madness game there and enjoyed some high value cigars!

I was taking my husband to enjoy some of his favorite things for his birthday and relaxing and…read moresmoking a good cigar was one of those things. We were immediately greeted when we walked in and were shown the cigars in the front and the wide range of others in the Humidor. My husband selected a couple of them and had them cut and punched to his liking. We sat in the lounge area where we chatted with a great group of locals. This place is very welcoming no matter if it is your first visit or a regular you will feel right at home.

When I had entered this Smoke shop I had walked around downtown searching for an nearby open store…read moreat night. I recalled on this street there used to be a smoke shop I went to in 2019. And so I walked over to the storefront and noticed it was under new management. The white painted walls, reflective glass showcase containers is flashy in the best way. This storefront is colorful and attractive to the eye. I briefly spoke to one of the sales associates, letting him know I really loved what the aesthetic and open layout the new owner selected. I wanted to wish him much success and wealth in his business. And so the sales associate got the attention of the owner, Jason for me. Jason inform he currently owns 3 successful Smoke shop locations and has been doing business in this industry for +10 years. The Dtown smoke shop has a wide range of selection. Here's a list of a few products carried here: - PuffCo® Vaporizer - Bongs - Glass - One Hit Pipe - Crystal pipes - Wooden Traditional Tobacco Pipes - Wraps - Cones (Hemp and Bamboo) - CBD oils - CBD Candy - Grinders - Electric Lighters - Disposable vape pens - Wax Carving Tool - Rolling Trays Currently they are moving in more inventory. Be on the look out for new arrivals! The sales associate who rung up my order had great product knowledge and patient support. Jason assisted me with product consulting as I browsed for about 10 min. I appreciate that he waited for me to approach the counter to request to see an item out of the glass showcase or add an item to my order. I was gifted a free product from the store owner, Jason, as it was dainty and not a very popular item this season. I look forward to coming back to Dtown Smoke Shop.

Always a very friendly and informative staff! Great selection of cigars! Accessible parkingread more

I wish I could give half a star to this excuse of an establishment…read more The owner of this fine smoke shop, is an illogical bastard. No refunds, not even 2 hrs later WITH the receipt. Never do business with this store, horrible prices. PLEASE REALIZE there are plenty of other smoke shops in the area that offer better quality items, at cheaper prices with friendlier service. SKIP ON THIS SHOP. YOU WILL THANK ME LATER. Please, take your hard -earned money to another smoke shop. The owner is just disrespectful, (closed the door on my face).

Great smoke shop, staff is friendly, stuff is cheap and overall just a great experienceread more

Permanently closed. I was looking for a smoke shop open late at nought and found this one listed…read moreas 24 hours. Unfortunately it's no longer here. Wasted a trip out of my way for nothing.

Great selection and service. It's a shame it's not there anymore. Anyone know where it reloated?read more

Great prices definitely recommended. Customer service is…read morewonderful. Overall a great smoke shop.

We went to Rodeo and after about 45 seconds, we engaged in conversation with the clerk. A man…read moreapproached, interrupting our conversation and speaking over us to the clerk in Arabic. I spoke up by saying that his behavior was very rude. He waved his hand at me and said it would only take a minute to instruct his employee. At the same time, I could hear the clerk murmuring that the man was his boss. To which I squealed, "That is even worse! Interrupting a customer, in the middle of a sales transaction, by talking over the customer, is bad customer relations!" The man gave us a disgusted look and vanished. The clerk sheepishly tried to apologize. I stopped him by stating that he did nothing wrong. He had to obey his boss. His boss is rude, arrogant and racist. We've shopped at Rodeo since they opened. We're happy to go elsewhere.

The worst smoke shop in Riverside! Dishonest clerk and terrible store manager. Lied about product…read more Do not buy anything from this shady business.

Majority of the product was expired .... Drinks , candys , and Mexican products ( gansitos etc . )read more