I entered the store and was greeted by the guy with the ponytail. His name is Malachi and I showed…read morehim the product. I bought two days prior that I did not open, but a part of it was open and damaged and scratched then a female walked up and said what are we have here? What's going on? Her name is Raven She immediately scripted all this product comes this way went from manufacture. So I explained while I would just like either my money back or store credit, they looked at me with a smile on their face and said oh I'm sorry all we can do is give you a coupon And of course I refused, why would I ever come back to a place that treats their customers like idiots. Malachi then pointed out see all these signs. No return policy. Well, let's just look at the receipt. Nope you cannot sell a product. It's unopened or used and not return. So I had them call the district manager, so Raven went to the back and acted like she made a phone call when she came back said sorry but no I. Ant return a unused broken tobacco tray, I asked her who she spoke to so I want to see if the name is correct. If you need anything and want customer service don't come to this location. The way I was treated by both Malachi and Raven is wrong. When a customer walks in and it's graded very nicely, then asked politely I need to return this and another coworker immediately bulrushes you to make you say the exact same thing you said and then open it clearly can tell it's damaged still has the plastic on it and told this is how it arise by the manufacture sorry we can't help you. The only thing I can do is call the district manager in the way she said it I said yes please. Normally I don't care if there is something you can't do but I was completely lied to because one looked at the other to make sure all we can't help this gentleman and I was being as nice as a friend and don't get me wrong I understand there's rules, but this was up to Raven, who went into the back to make a call to see if she could help me out, knowing she was not gonna make that call Malachi said during her back room call to the on call district manager, Malachi said prepare yourself they will say no. So I went back to the display of tobacco trays and saw one that I would like to exchange or use money from an exchange. So another employee took it down and handed me and I asked about exchanges return policy and heard a difference story of return policy, but it's up to Malachi. So as soon as Raven came out of the back room, she shook her head no so politely I said I understand. Turn to Malachi and said hey can we do an exchange for this one and I'll cover the rest with cash. He said no there's no way I can do that. This is an unused tray that has malfunction or damage to be the correct word. The night I purchased the tray there were other things going on in this store that others would be appalled. I'll hold that story for another time. I just want to not not be treated ignorant like that's the first time I've walked through those doors and the biggest thing is lied to on top of bullied up on. I'm very disappointed.

Tiffany was amazing! Helped a bunch with figuring out what to get. Good stock. Had everything I…read moreneeded

What can I say, best Smoke Shop in town. Best prices on premium flower, glass, and all kinds of…read morevapes. Check it out.

From the owner: We are Cloud Empire, Est. 2022. A high end Smoke shop with every price point that is unique to our…read morecostumers. Cloud Empire, has accessories and merchandise that consist for any connoisseur that will always leave them with a smile. Customer service is our number 1 priority.

Just another vape shop. Girl behind the counter was ok. They do have a selection of flavors and…read morevapes. But nothing special about this store. Stayed open till midnight.

Friendly staff and very convenient location. Found everything I needed everyone was super helpfulread more

The employees here are awesome and have excellent interpersonal communication skills. EVERYONE in…read morethe store front treats me with respect and kindness. Hoping positive reviews translates to higher wages.

This place rips off their customers for an unknown reason. I have had 20$ off store credit for…read moreabout 3 months and for some odd reason they tell me I am not able to use this credit. Very unprofessional and inconsiderate. My wife went in the store and bought a CBD pen for 52$ which it to use the 20$ store credit it has to be double 20$ which obviously it was and he said we had to buy two things pens to get the 20$ off make up your mind cloud 9 you are slowly going down hill the vape selection sucks. The cbd products are getting worse I might as well going to exhale city lol...

I pull up at 10:58, the door is locked and the dude refuses to let me in. Never going back here.read more

Exceptional customer service!! Best smoke shop in the ATL area ! Highly recommend. Janice and…read moreConner were wonderful

The best shop in the area! Friendly staff and seriously the best juice ever. I've been going to…read moretheir Johns Creek store for as long as I can remember. I live in Kennesaw right now, but I'll be living in Marietta in a few months, so I'll be coming here a LOT more often. They helped me quit smoking, and that is something that is completely priceless. You can't get this kind of customer service anywhere else!

Super friendly staff, nice environment, great location. Little lacking on hardware options at times…read morebut overall good shop.

Chronic debilitating pain is something I've lived with for years. Traditional medication…read moresignificantly impairs my cognitive abilities and brings minimal relief. After researching the benefits of Delta/CBD products, I visited several "recommended" shops in the Atlanta metro area. My experience with the first two shops wasn't great - minimal product in stock and pushy employees who tried to convince me their product was superior to what I wanted. If Vaperite Woodstock hadn't been on my route home, I'd have skipped it, assuming it'd be no different. Wow, was I wrong! Their product selection is massive; it is the only shop that carries the Hometown Hero gummies I was looking for, and their staff is super friendly and knowledgeable. I highly recommend Vaperite Woodstock!

Great store. Big, lots of products, including parks that no other store in Atlanta seems to have.read more

They're definitely selling fake elf bars. We scanned the QR code and it came up with an invalid URL…read moreand they hit and taste weird.

Legit the best place to get any smoke products , especially Vapes ! I went in tonight to grab a…read morevape and the owner so nice and recommended a real good one . Seriously, wish there were more stores of his around gA