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    Smithsburg Family Dentistry

    5.0 (2 reviews)

    Services - Smithsburg Family Dentistry

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Smithsburg Family Dentistry Photos

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    Greencastle Family Dental Care

    Greencastle Family Dental Care

    1.0(1 review)
    11.8 mi

    Being new to the area I wanted to give a small practice my business (as I am in the medical field…read moreas well) My first interaction should have been my warning sign. Receptionist was rude and told me she would call me back with my benefits. 3 weeks later I walk in to check on benefits and I got attitude when I asked "why wasn't I notified?" When my 2 children and I came in for our appointments we were treated poorly. The has office antiquated equipment, doesn't smell like a clean dental office (you know the scent I'm talking about), receptionists were rude/short and have the attitude like they are better than anyone, dental assistant was just as bad. Dr Wennick himself had a poor bedside manner. He referred me out for root canals and told me to call him when I'm done to get crowns and give me a dose of antibiotics. So I call the office to schedule and they rudely explained that I have to have that pre authorized. Okay. Well guess what, they never did It. Called back again after a cavity broke to get help and they basically told me they can't help me. Now I go in to get my records for my children and I yesterday and they want to charge me for my records. EVEN IF THEY ARE BEING TRANSFERRED TO ANOTHER DENTIST! Again, been in the medical field for 20 plus years. The ONLY time you should charge is when it's Lawyers requesting. Of course more rudeness from the elder receptionist. I immediately called my insurance company and they told me that they are in the wrong. So I'm currently drafting up a formal complaint because they are trying to charge me something they have already been paid for. One is going to Delta Dental, Cigna Dental, Better Business Bureau and the insurance commissioner. Do yourself a favor and do your research. They don't care about their patients. They are miserable human beings. They do not care about continuity or patient care. It is clearly turn them and burn them kind of practice. God forbid I advocate for myself and my children. They also don't like if you're an educated person and you push back with questions. Dr Wennick and staff. This could have been handled nicely and I could have went my own way after my encounter with you with my record being sent to our new Dentist. But now here I am giving an honest overview how you all work!

    Smithsburg Family Dentistry - generaldentistry - Updated May 2026

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