I brought a sweater into have it cleaned. When it left my hands the sweater was in good shape. When it was returned to me it was riddled with holes the back was almost half gone. I asked what happened & was told O I guess the sweater was old (it wasn't) then they said it must have been new next came it must have been cheap (it was $100 ). I asked why if they saw all these holes they didn't call me to confirm I still wanted the sweater cleaned as it was unwearable. I got no answer. When I asked what they could do for me they told me nothing. They did not even refund the cleaning fee. Dismal customer service. Will never use them again. read more