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Smith Russell A MD

5.0 (3 reviews)

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Old Farm Gynecology

Old Farm Gynecology

(16 reviews)

1 star is pretty nice. Keep getting letters to pay off a balance. Won't accept new insurance cards…read more Have received over 8 letters in 2 months to pay more bills. Everything has been paid for. Unprofessional service and horrible communication. This place is a scam and do terrible service. Stay away.

I had my first appt with Dr. Faircloth to get a birth control refill as I switched insurance due to…read morea job change. My new insurance provider did not cover my particular type of BC on their list of preventatives (which per the Affordable Care Act, preventatives are covered without copayment), but Dr. Faircloth ensured me that she would get it figured out as I told her other BCs gave me problems. They submitted the scrip to my pharmacy who said it was being charged at $25. I called my insurance who said my doctor needed to file an appeal that it was for preventative purposes vs for treatment of other medical issues, and it would be covered at no cost. I let Dr. Faircloth's office know that, but I received a call from her nurse saying that they said they would only get it covered, and it's not their problem that it's not being filled as a preventative and they can't do anything (other than suggesting that I switch health insurance providers??? Which thanks for the great suggestion, my employer only gave me one option). So my option is find some doctor who is willing to put in the legwork or pay $300/yr to not get pregnant.

Smith Russell A MD - obgyn - Updated May 2026

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