A complete pro! Knowledgeable and very honest…read moreA real treat to work with! A thoughtful and alert agent!

Amaazzing! The best! I could not ask for a better real estate agent. I would highly recommend…read moreShantel to all my friends. Thank you so much, Shantel!

Great people. My fiancé and I have both rented and purchased through Susanville Real Estate. As a…read morerenter, when issues arose they were always quick and prompt in getting them fixed. When my fiancé and I purchased a home both Daytona and John were very helpful during the entire process. As a first time home buyer the process can be very intimidating. Both Daytona and John minimized the stress and made the process as comfortable as possible. We have now lived in our home nearly a year and love it. I would highly recommend Susanville Real Estate. I see negative comments from renters and can only come to the conclusion they didn't respect the home they were renting. John and the team are very fair and if you are honest with them they will work with you. You cannot destroy a home and expect to get your full deposit nor can you not fulfill the terms and conditions of a contract and pretend you are a victim.

Jack the realtor at this location has no idea what customer service is…read more I live in Reno and wanted to rent a property in Susanville. I had my sister go in to grab the paperwork I needed to fill out since she lives here. He was rude to her the minute she walked in and never made her feel welcomed. We ended up making an appointment for today at 4. I was not aware of the construction on 395, so we were running a few minutes late. As soon as we got stopped in traffic I called my sister to go meet him and inform him we were almost there. At 4:07 while I'm on the phone with my sister telling her we are 3 minutes away he simply gets in his car and tells her that he isn't going to show us the property anymore, that if we wanted to see it we would have to reschedule. Really? He knows we're coming from Reno, he knows we are 3 minutes away?? Who does that? I told my sister to ask him if she could see the property and he simply refused. I end up going to his office, got there at 4:13pm. When I entered, no greeting at all. I went over and inform him we had an appointment at 4. He simply said your late. I asked, your not even going to give me a 10 minute window?? There was construction 395 and I'm driving all the way from Reno to see this property. He showed no empathy at all. He obviously doesn't care about his clients. I will never come back to this location.

A great property management company. It is a pleasure working with someone who cares about her…read moretenants and goes the extra mile to help. It's blessing in today's world when you meet people like Lola who actually look out for you.

I spoke with Stephanie who called me back quickly and was very helpful. They seem to have a lot of…read morelocal contacts and solid vendors to take care of your property.

Not responding to renters needs when hot water heater isn't working, ignoring calls and emails…read more Will not recommend them to the many people I am in contact with looking to rent in the area.

This company posts their homes on Craigslist as rentals, however they only sell houses, they do not…read morerent them out. This is false advertisement and very frustrating for somebody who lives out of town and is looking for a rental. Waste of everyone's time!

Our experience with Town & Country was excellent. We worked with Linda H. and she helped us…read morepurchase our first home. She was exceptionally accommodating and supportive throughout the process and provided useful and informative suggestions and advice along the way from our first viewing all the way through the closing process and beyond. She played a big role in making our transition to our new community as smooth as possible and we're grateful for her professional service! Highly recommended!

Forget about even doing business with this group! On two occasions I have gone to them. The first…read moreevent, I went inside and contacted staff, told them what I needed, gave them my contact information, and I was never called or contacted. On the second occasion, I called, informed them what service I needed, gave them my contact information, and again, I was never contacted. Perhaps they should close their business if they are no longer viable or are concerned with customer service. Their value proposition is extremely poor. Quantified less than robust service. Stay away and go elsewhere!

Not a great experience. They got back to us when we emailed, quickly which was nice. Had a quote…read morethat same day. But we stated that we wanted to be there when they came and NST did nothing to work with us so we could be home. (Surveying property lines) They said they would let us know when they got closer to a date...but then just showed up out of the blue without emailing either myself or my husband letting us know they were in the area and would be coming by. Communication was terrible when all was said and done. Will not use them in future.

Amazing patience and understanding. Worked with me on my financials. Great company.read more