1. Smith Painting

1. Smith Painting

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Chattanooga, TN

Smith Painting

4.2 (10 reviews)
Open Open 24 hours

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The pros: - Rhonda is responsive, and they allowed me an extra week when I requested to push back the project. - The price seemed quite reasonable. - I had not completed a part of my project, and they took some money off because they didn't have to paint what I had not completed. - A hurricane came near our area during the project, and they wrapped up in a decent timeframe. The cons: - They painted my trim with a totally different color than I requested -- the old color, not white, which I had requested. - Their drywall work is subpar. They said they would fix "all imperfections," but it wasn't close. The drywall work they did do was, in most cases, rushed. Some examples: they taped a joint, and did not add more mud around the tape and create a flat surface, so now there's clearly tape that's painted over. Where they did patches, they clearly did not sand. Some imperfections were not corrected at all, including exposed joints above door frames. I had one wall that was a complete disaster, and they did a pretty good job on that one. - Some parts were not painted at all. A ceiling was edged, but not painted. On the final day during a walkthrough, I pointed out several things. They did not complete all of those tasks, including not finishing the trim in a room and not touching up exterior doors. They did paint part of the trim, but not all of the trim in that room -- and on the part they did paint, it appeared to only be one coat. - The old color shows through in about 15-20% of the house. They kept saying "that's two coats," which I can only imagine means the quality of paint was low. They did add more paint in a couple places I requested, but the old color still comes through on the edges of those areas. They must have just rolled those select areas, but did not hit the edges. - On the final day, one person was walking around patching drywall after it had already been painted. Those patches were clearly not sanded, and several of the patches from the final day were not painted over. - They painted the exterior doors, all of which have widows. There is paint all over the window edges. I expressly said on the final day that the paint should be removed from the windows, but it wasn't. Another job for me. I now have to hire someone to come in and do the drywall properly, and then I have to paint over whatever the new drywall person fixes, as well as things that weren't painted at all. - There are paint drops all over the place, and trim areas were either not taped or not taped very well in a lot of areas because there's paint on floors around trim. My project was a big one, and the walls were not in great shape, but I don't think they did their best work on this project. Rhonda was great, and they guys were friendly, but at the end of the day, I now have much more work to do and have to spend more money because the job was incomplete and poorly done in the cases I've outlined. I do not want them to come back to fix anything because if they don't fix something that I expressly point out, I don't expect them to fix things properly on return.

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7 years ago

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Rhonda S.

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12 days ago

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3 years ago

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2 years ago

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6 years ago

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3 years ago

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3 years ago

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5 years ago

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Rhonda S.

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5 years ago

Great job detailed work will consult with customers if repairs are needed before painting

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7 years ago

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Review Highlights - Smith Painting

Rhonda was always a delight to speak to on the phone while setting up our home to be painted.

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James & J Pressure Washing & More

James & J Pressure Washing & More

4.4
(9 reviews)

I requested an estimate to repair/replace the floor of my screened-in porch…read more I was in session with a client; so, my sister met with James & his counterpart. She felt James was not very professional at all. He didn't really ask about what we were trying to do or why. Just took a quick look, without inspecting the flooring, beams, or anything, and said he could fix it with about 12 pieces of plywood. He didn't explain his process, timeline, or anything. He didn't ask about, or offer, any other options we might've wanted to consider for flooring. On the way out, my sister said he mentioned that he could've cut our tree down for us (we had arborists in a huge tree taking it down), he could pressure wash, and do just about anything else. RED FLAG #1: TRUST YOUR GUT. We have the same nerve cells in our bellies as we have in our brain. If your gut is screaming about someone you've only just met, that's a problem. RED FLAG #2: For a basic handyman, being skilled at different things is great. If you're looking for an EXPERT, however, for a specific task/project, DO NOT ever go with a jack-of-all-trades-but-a-master-of-none!!!! Get someone who has invested time & discipline in their craft! It makes a world of difference in the quality of work. Overall, my sister reported that she felt very uncomfortable with both James and his counterpart. A couple of hours after he left, I get a text from this guy. But he met with my SISTER, remember. The text read (copied & pasted verbatim): "yes material to replace all the boards it an screws is 700 an labors would be 1200 including taking old wood off an put down new wood if the ain't anything underneither is rotten" No explanation of what kind of wood, how much wood, pressure treated or not, etc. And PLEASE help me understand $1200 for a little 12x30 deck subfloor! RED FLAG #3: Shouldn't he have LOOKED to see if the base wood was solid or needed replacing along with the top flooring - so he would know if "anything underneither is rotten"?!?! Then, this man, whom I've never seen, or met, has the nerve to text me (copied & pasted verbatim): #1 "ok when would u want it done mama" #2 "an pressurewashingwe can also do that too" #3 "ur driveway an sidewalk an house" WTH?!?! Sir, you don't know me like that!!! I am NOT your "mama", "baby," "sweetie," "darling," or otherwise!! I WAS a POTENTIAL CUSTOMER (that you just lost) by being way too comfortable with being disrespectful OR too careless to read your text message for spelling errors before sending. My friends call me Michael, my clients call me Dr. G; you, Sir, may address me as Ma'am or Dr. Godfrey! I was so offended, I simply did not answer. Done. You think? Not yet! The next day, Wednesday, I get a text at 9:57PM that read (copied & pasted verbatim): "Yes r u interested in us doin ur project" I responded Thursday morning, at 9:57AM saying simply, "No, thank you." To which I get the following text response (copied & pasted verbatim): "ok what r u needing done ever u want t the flooring replaced or just repair an patch an cault the joint an re painted" I'm sorry; what part of "no, thank you" did you not understand? I was so pissed that I just blocked the guy at that point. I cannot even make this stuff up!! And I cannot say anything about this guy personally nor can I comment on his work. He could very well be a great guy who does great work; but first impressions matter when you are asking someone to spend thousands of dollars.

James called me back within a half an hour and dropped by within another hour to give me a quote…read more He pressure washed my driveway, stone stairs, rear and front walkway for a very reasonable price. He and his crew did a great job in a timely manner and finished in the time promised.

Smith Painting - painters - Updated July 2026

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