Scott did an excellent job of getting my mantel clock back into running order. He first determined…read morethe problem, then gave a recommended solution. He kept me informed on the progress during the repair. His time estimate for the repair was accurate. The cost was reasonable and about as expected. If you need your clock cleaned or repaired, I recommend you let Scott do the job.

I just want to give a shout out to Scott for an awesome job he done on my grandfather clock. My…read moredaddy gave me many many moons ago before he died.

I carried two anniversary clock for repair. Was called to pick them up and I paid the $225.00. got…read morethem home and they would not run. I called back and was told to bring them back which I did. Mind you I live 45 minutes away one way. Was called to pick them up and I ask the question if they are going to run when I get them home and was told yes, wrong they would not run. I ask for my money back and was told no refunds. I have taken them to another repairman. I am out $225.00. Lesson learned.

We took an old, sentimental clock in for repair. Chris was the third person we found to take a…read morelook. No one else would even try to fix it. Within 24 hours Chris let us know he could fix it, gave us pictures of what was broken, length of time and price. All were very acceptable to us. He had it done much quicker than he expected and now 1 week later the clock is keeping perfect time. So happy to have found him. Highly recommend.

Excellent service! Responded quickly, came on time, and repaired my Grandfather clock at a…read morereasonable price!

Precision and consideration for my timepiece,which is a family heirloom. Cleaned every part after…read moredisassembly and installed new bushings. Reassembly was precisely skilled Craftsmanship. Once again hearing the clock chiming every hour, reminds me of my childhood growing up at Nanny&Grampy's house. Many thanks to Richard for his efforts.

I took in an old wall clock that has been in the family for about 60 years. It has no monetary…read morevalue, but a great deal of sentimental value. As the clock was no longer working I asked for a new movement. They were so kind and assured me that they could make the repair and that the clock would be ready within two weeks. After about 10 days I received a call that the clock was ready. When I went to pay and collect the clock I received a detailed review of what was done and how to operate the updated movement. While this transaction was not a big money maker for them, I was given excellent service and advice. I will definitely recommend the Antique Clock Shop and will return

Brought our cuckoo clock here for repair. The woman at the counter was friendly and quite…read moreknowledgeable about clocks. She took her time to show us exactly what the problem was with the clock. Unfortunately the clock was cheaply made and the repair couldn't be done. The shop was full of all sorts of clocks, some being repaired others for sale. It's nice to know about a clock repair shop in the area as I own other clocks which also may need repair some day too

Clock hospice- take your clock here to die. Three attempts on three different clocks with no…read morerepairs. One returned more broken than when turned in. Owner unresponsive at best, more often rude. Avoid.

Over the past two years I've left messages for Preston on two occasions. The first time I never…read moreheard anything back. Decided to try again for issues on another clock recently. His voicemail says to text him. I did that and it took three days for him to respond. He offered a suggestion which I already tried. So I responded to him with that and asked another question. He never bothered to respond and it's been a few weeks now. Obviously he doesn't want or need business. I won't bother with Upstate Clock Repair again.