We were able to make an appointment for shots today for our Cavapoo Pudding, the wait was short and…read morethe staff was friendly and even gave her a treat while we waited. The facility is always clean. We are happy customers

I took my 12 year old cat Carl in to see Dr. Smith after I noticed him not eating. Next day got a…read moreblood test and he was diagnosed with late stage 4 chronic kidney disease. Dr. Smith did not prescribe Carl the treatment he should have gotten and no mention of referring me to someone else. He only recommended a diet change and a CALCIUM based phosphate binder. Long story short Carl went to a specialist but it was too late and I had to say goodbye to him this last Monday. I'm done with Coyne, not one mention or recommendation for a blood test, their app stopped working for me like a year ago and no mention of them switching to a different app (which they apparently did and that's how I kept up with reminders), still sending me ads for Carl even though they have his records from the specialist where he passed on Monday - had to call and ask them to stop because it's just too painful to keep seeing, Dan's I was told I could start sub fluids as a treatment option....its not about what I COULD do or what I could try. It's about what does my baby NEED? Money isn't an issue for me so ZERO excuse to not remind per parents of blood checks or other vital information. Carl ended up needing several meds and the doctor at Coyne even agreed I could try them. Luckily, I'm never going back there and we are pulling our dog as well. I simply can't trust them and need peace of mind for my pet. Carl was there since 2018 and never one discussion about blood tests (should get checked twice per year). I strongly advise you to leave Coyne and go somewhere more personal and knowledgeable. I feel like Coyne is desensitized to sick pets and that's not good. GRILL your vets and be sure you can trust whomever is reading your babies blood tests. If you have a cat, go get them blood tested twice a year once they're over the age of 6.

I never liked my old family vet, because I felt that most of the staff was rude and the vet to be…read moreunderperforming at best. They got the job done and I'm gracious for that. Oak Hill is a bit more expensive than my old vet, but they are worth every penny. The staff is very nice and the vet explains everything with a fine tooth comb. The examination is done in room and not in the back, which is nice, because it makes the visit more inclusive. My 20 year old cat passed away and they made a monetary donation Purdue Veterinary School on his behalf. This was such a nice gesture and shows the sincerity of their work. Oak Hill gets 5 out of 5 for me!!

I brought my dog in 2 year old French bull dog for observation. He wasn't able to walk. The vet…read moretold me oh I'm sorry he probably won't ever walk again. She told me the only chance to save was to drive to a neutralist doctor in Illinois. She then said I needed an xray to determine the life expectancy for my dog. They charge me $400 to give me wrong information. The vet indicated to take him right away there or I wasn't going to be able to reverse the issue hurry she said before 24 hours. I prayed and went home. I made my dog salmon and rice and he got up and ate and then outside to use the bathroom. He changed his mind. lol. I will never go back to that vet they are scam doctors.

I scheduled an appointment with technician and was told Thursday September 27, 2022 @ 4:30…read more At 4:35 on Tuesday not Thursday September 27, 2022 I got call from Four Seasons Animal Hospital asking If I was going to come to appointment today. I explained when I scheduled appointment on phone technician stated the September 27 was a Thursday, I looked back at my white board and thats what was written on it. I told technician that could be there in 5 minutes. I was told 'NO". I asked to reschedule and Four Seasons Animal Hospital made me aware that there was a $25 dollar no show fee. I once again asked If I could come now, it would only take me 5 minutes. Once aging I was told "No". Since September, 2022 I have been receiving invoices for $25. Now they have started adding fees on to the invoice. Increasing the $25 fee. I have taken 5 of my pets (past or present) to Four Seasons Animal Hospital for over the past 7 years and never been late or missed an appointment. I have been receiving there mailers that my pets annual physical is overdue. Four Seasons Animal Hospital is more concerned about a $25 dollar fee than my pets wellbeing this should be a red flag to anyone who would take there pets there for health services. Four Seasons Animal Hospital never made an attempt to resolve this issue. As an existing client that has never missed or was late a compromise could of been splitting the $25 fee. Instead they just hid behind there invoices and mailers. They probably don't care maybe think customer will continue to take there pets there because of the inconvenience of switching veterinarians. I have since taken my pet to another clinic. This veterinarian clinic is clean, has state of art equipment and are very good with my pets. And when it comes to cost for similar annual vaccines and lab test are more than 30% less expensive. I saved more than 25$ in cost during my first visit to new pet clinic. Lets all be real its not the $25 that is the reason I refuse to go back to Four Seasons Animal Hospital, its the customer service, lack of communication and the cost of services. I will admit I am sacrificing the convince of the proximity to my home but I had to weigh all factors.

Small veterinary office. Staff is wonderful and the vet is very nice. This is a one room clinic…read more So affordable. I have never had ONE issue with them and I highly recommend them.

Doctor D and his staff is a once in a lifetime find ! Caring…read more& compassionate... Just a Good Man

Wow!! This place is an absolute gem! So I have experience in the veterinary medicine field as an…read moreassistant and receptionist at different practices in the city, but it was worth it for me to make the drive out to this clinic for the quality of care! My dog had a dental here and I am the most impressed by the care, thoroughness and value that he and I received. Care- this clinic is "fear free" and it shows. On returning to this clinic when he realized where we were my dog's little tail was wagging a mile a minute! He practically leapt into the tech/csr's arms and couldn't wait to go back into the building. He has always been a good patient at the vets- but this is the first vet he was eager to return to. I am under no doubts Dr. Asbury who was the first vet at the practice to see Harvey has become one of his top 5 favorite people!! It feels like he is more at ease after visiting this vet than if he just chilled at home. As someone in the industry this is exceptional 14/10 and is an indicator of an excellent support staff and practice culture. Throughness- during the the dental Dr. Cooper extracted a mind numbing 12 teeth that needed to come out including many multirooted teeth- and most significantly a lower canine. That is a lot of teeth. For people not in the field this is like the vet running marathon and then ending with a perfect routine on the uneven bars. It's a feat. A feat that Dr. Cooper didn't shy away from but accomplished impeccably for the good my dog. I am impressed and grateful. Her skill added to Harvey's quality of life and likely his longevity. Finally value- when it was time to settle up the billI was shocked. For a dental as in-depth and complicated as the one Harvey needed I was prepared to pay 4x the price I was charged!! I am astonished that St. John Animal clinic managed to charge such an affordable price (under $600) for such a quality job. They are truely partners with the pet owning public making exceptional healthcare for animals affordable!! Also for context all this occurred during an historically stressful day nestled in the Covid19 pandemic. So in summary: you couldn't do better for yourself or your pets than to bring them to St. John Animal Clinic.

I took my 17 y/o cat there for the first time today and am very pleased! There is a separate cat…read morewaiting area, and separate cat exam rooms. Dr Dunn was kind, gentle, and not rushed when examining my cat. The staff is knowledgable and answered all my questions. They listened to me. My cat normally is fearful at a vet visit but today, she was calm and felt safe enough to explore the room. The cat area is quiet and calming. I highly recommend them for cats!

I have had to bring my dog in twice in short period of time and they have been great! Spent more…read moretime answering questions and getting a game plan in place for a chronic issue. Dr. Thompson who saw my dog during emergency hours on NYE has to be the nicest vet I have ever met. My dog is nine and I will be switching vets.

Last experience with crossroads was horrid. I was all e in to have my pet created. The receptionist…read moremade me feel like I was inconveniencing her. She rushed to take my payment she didn't ask about other services I had previously purchased. She rudely asked if I was paying cash or card and when I responded card she extended her hand to ask for th card. I had to inquire the total. Who trained her? When taken into a room the horrible service continues. I was taken back by not one but two ladies. I spoke to them 2 minutes in total and they never stated when ashes would be available for pickup. I understand you may be busy but five minutes to answer questions and a little empathy goes a long way. Rest assured I won't tak my business here and I will tell everyone I know no to use this facility. Please retrain all your employees and shadow them. I called to give feedback to a manger and the lady said no manager available and they may callback .lol what a joke. A manager needs to be informed if the circus they are running.

Dr. Quivey is so kind, caring, compassionate and affordable!…read moreMy daughter's cat needed help when her eye swelled and turned red. She has allergies that triggered an autoimmune reaction. The staff was great! The instructions provided for aftercare were clear. We highly recommend Dr. Quivey!

First Impression....sometimes don't hold true. I wasn't sure of what to expect looking at the…read moreoutside of this place, but, what this place lacks in mortar, it more then makes up for in customer service, knowledge, price, and care. Dr. Dale is fantastic. He's a wealth of knowledge and truly cares for each pet. How can you tell? Based upon how long the visit is and everything he asks you. I appt lasted 1 hr! I can't even get that with a regular doctor!! I love all the little cute sayings on the wall and the vet tech/receptionist Barbi is great too! Two Barks Up for this place!

I was freaking out over my sweet kitty because I thought he had a unitary blockage, the second I…read morecame in they took him back immediately! Great vets and vet techs!

I took my dog here because he was having seizures. The Dr there did not not even care to look at…read morethe video of the seizure. He briefly looked at it. Was rude to me and told me to put my phone down to listen to him. I was listening to him. He said that my dog was having seizures due to anxiety. He said that I would need to take him to a neurology vet to be evaluated. I told him that he had 2 seizures in less than 6 months. the first time was at 5 am in which he was not anxious and the second time he was not doing anything but standing in the kitchen. He is only anxious when I take him out. He told me that I was in denial about my dog having anxiety. I said ok he has anxiety yes but not during this time. I asked if he would treat the anxiety and he told me no. I asked him if I could have medication to stop the seizure as each one was almost 5 minutes and he stops breathing. He told me no. Referred me to a neurology vet in which I could not get in until Jan. He treated me like a child. He than charged me $68 for an exam that was done not even in my presence. No other work was done. I am a neurology nurse practitioner and know about seizures. I told him that I was not wanting to have a MRI of my dogs head. It was obvious that this was a significant seizure. He said seizure medications can be deadly. VERY RUDE DR. If i could leave zero stars I would. PLEASE DO NOT GO THERE .

I have recently started using this veterinarian, and I am very pleased with their service. They did…read morean excellent job cleaning my dog's teeth and removing tartar. Their prices for flea and tick medication are very reasonable, and they also provide a great nail-trimming service. The staff is always friendly and patient, which I greatly appreciate.

I've taken my dogs here for years. They handle all of them wonderfully, even the one that isn't…read morevery animal friendly. I highly recommend this vet!