I was visiting Staten Island from Atlanta. Met a friend here for breakfast. I had a poppyseed bagel…read morewith cream cheese and it might be the best bagel I ever had. Service was fast. Everyone was friendly. The variety of cream cheese choices was ! I sampled several and they were all delicious. If I'm ever in the area, I will not hesitate to visit again.

STARBUCKS WHO?! The Best Bagel Spot You Are Entirely Ignoring in the "Forgotten Borough."…read more Let's be honest for a second. We live in Staten Island. We know good food, but we also get set in our ways. We walk the same blocks, we drive the same avenues, and we mindlessly queue up in corporate drive-thrus for burnt espresso (or food) because it's "convenient." Well, I am here to officially staging an intervention. Two weeks ago, I was walking past the Dollar General, completely blind to my surroundings, zombie-walking my way back toward Starbucks. That is when I saw the sign for Poppy Seed Bagels. After a local native whispered absolute prophecies into my ear about a mythical "French Toast Bagel with Cannoli Cream Cheese," I knew I had to make the pilgrimage. I have lived here for almost a year. Why did none of you tell me about this place? Seriously, I need answers. Are we hoarding the carb secrets now?? Like c'mon, f'real???? lol The Vibe: Small Footprint, Massive Inventory. When you first walk in, the shop presents itself on a smaller scale, but every square inch serves a distinct, glorious purpose. To your left, an absolute wall of refrigerators spans the room. They have every liquid refreshment known to mankind: cold brews, espressos, energy drinks, sodas, and teas. If you can drink it, they have it chilled. The Ultimate Coffee Loophole As a "self-proclaimed" coffee fanatic, this is where I nearly lost my mind. You pay for a coffee. Just a coffee. And then? You pick whatever size you want. Let me repeat that for the people in the back. You pay one flat rate and you can walk away with a large. (like whaaaat?) We are strictly not talking Starbucks vibes here, nope--no siree. Then you hit the mixing station. I am a French Vanilla creamer devotee, and they had an entire lineup of premium flavored creamers, flavored shots (hazelnut, etc.), and a shaker of freshly ground cinnamon powder. *YUP* Shaking real cinnamon into a piping hot, perfectly brewed coffee felt less like a morning routine and more like a religious experience. Was I awake? Was I dreaming? Was I in coffee heaven? It felt way too magical to be in the "Forgotten Borough." The Main Event: The "Perfect Bagel" Look, I went in with one mission: get the French Toast bagel. Naturally, because the universe loves a plot twist, they were fresh out. The neighborhood hype is real, and the early birds caught the worm. Undeterred, I pivoted. I ordered a perfectly toasted sesame bagel slapped with that famous cannoli cream cheese. I snapped a picture, texted it to a friend, and captioned it: "The perfect bagel." Mind you, this wasn't even the French Toast flavor I came for! If a backup option can elicit that level of emotional texting, that alone speaks volumes. The bagel had that flawless crunch on the outside, a soft, pillowy pull on the inside, and the cannoli cream cheese--an absolute, pure, unadulterated delight. Sweet, creamy, and decadent. So delicious. While sitting there in a literal cloud of French vanilla, cinnamon, and sesame bliss, I watched the digital menu monitors loop videos of their special custom creations. Lox bagels, hot pastrami builds, and wild culinary concoctions that had me salivating mid-chew. I am already scheduling my next trip back specifically for the French Toast and, yeah, maybe the pastrami too. Why, not! Hospitality That Hits Different: A restaurant can have great food, but small businesses win our/my heart. The staff here is exceptional. The girls at the counter were incredibly welcoming and helpful. Furthermore, a tall gentleman who was busily cleaning the tables noticed that I have some trouble walking. Without me even asking, he took it upon himself to go up to the counter, grab my food, and bring it directly to my table. There are only a few tables inside, but that simple, proactive act of kindness transformed a quick breakfast into a memorable dining experience. The Verdict: Whenever I am in the area again and have to choose between corporate green-apron coffee or this local masterpiece? Ahem--excuse me---Starbucks who? This will now be my go to spot. I am a massive supporter of small businesses, and Poppy Seed Bagels is doing everything right. Hello---stop gatekeeping this place! People just got to know! :-) So... Go... Go support them, buy a giant coffee for the price of a small, and pray they have the French Toast bagel waiting for you---if that's your thing or not. ;-)

Outstanding Customer Service -- Above and Beyond!…read more I cannot say enough wonderful things about Heartland Bagels and their Kosher Deli! It's not often that you come across a business that genuinely goes above and beyond for its customers, but that is exactly what they did for us! We needed a platter delivered to a location outside their normal delivery area, and rather than simply telling us it couldn't be done, they went out of their way to make it happen. A very special thank you to Anthony, the manager, who personally made sure everything was taken care of, and to Kathy, who was an absolute pleasure when taking our order. Their kindness, professionalism, and willingness to accommodate our needs truly meant so much, especially at a time when we really needed the help. It's businesses like Heartland Bagels that remind you what exceptional customer service is all about. They didn't have to go the extra mile, but they chose to, and that speaks volumes about the people behind this establishment. Thank you, Anthony and Kathy, for your kindness and outstanding service! You have certainly earned our appreciation and loyalty. I highly recommend Heartland Bagels to anyone looking for a business that truly cares about its customers!

This place is great, great bagels, and pastries, great people working there. It is takeout only,…read morebut I'll definitely go back , recommended.

Hey Everyone! So I thought I have had the best Sazon baked chicken in the last Spanish restaurant…read moreI went to! Wrong! Today Chef Danny prepared baked chicken w/a Latin Flair of peppers & onions & Sazon' that was incredible! I couldn't put the chicken down to text my Besty Dess & Hubby to grab a plate before they ( YES, BAGEL R US) ran out! Unbelievable flavor! Chicken was soft as butter! Hats off to Chef Danny again!!! Please, try some of their dinners... It's off the Hook!!! For real! See you soon! Enjoy your weekend w/delicious dinners, special sandwiches & the Best Bagels in NYC-right here on Staten Island! There are no others!!! Only (1) BAGELS R US ON AMBOY & ARMSTRONG AVES! No where else!!!!

Service is horrible used to come here all the time I'll just go to bagel box from now onread more

The bagels here are really good and worth what you pay for. They get very busy, so we usually order…read moreon their website and it's ready when we get there. The people there are really nice and friendly. Though the store is a bagel shop, they do offer a variety of other food items. I've tried their breakfast platter with egg, toast, and home fries but it was a disappointment.

did this place change owners recently? last 2 times I ordered, they messed up the order and the…read morebagels taste much worse.

I tried this place thanks to my mother choosing it on the app TooGoodToGo and asking me to pick it…read moreup for her. I didn't know what to expect as it was my first time trying the app but it was amazing. A mystery bag of 12 bagels which I were all different! The guy behind the counter who helped me today was super friendly and nice. The bagels were amazing. I ate two different flavors shared with my parents without even needing cream cheese or deli meat. Just ate them straight up. Flavors are on point, not too tough, fluffy and got the nice bagel chewiness/bite to it despite it not being piping hot. I'm definitely converted to coming here from now on for fresh bagels! (This is coming from a gal who has tried bagels all over NYC searching for the best bagel.) Can't say much about ambiance because I was preoccupied with the friendly conversation.

Amazing, massive puffy and soft bagels with that slight crunch on the outside just the way they…read morewere meant to be made. When it comes to bagels it's the plaza and then everything else is down below them. Best part is quick service you can get in and out fast if on the way to work in the morning it's faster than waiting in a drive through.

Happened to pull up this place from the Google recommendations and I can say that it DID NOT…read moreDISAPPOINT!! 20/10!! Everyone inside was suuuper friendly and kind. Answered our many questions about the menu and all of the different menu items and dessert options! All of the hot food was prepared quickly and was all FRESH MTO - which I can really appreciate and value in places! Clean and cute location! It was easy to access with street parking! Purchased two different bagel options, pancakes, home fries, house-made soda and MANY desserts (there were so many + they were so good that I ended up trying all 5 of them on the journey home and they were all 10/10). First taste was so good that we ended up circling back for more before hitting the road. We were helped by Kelly who made me want to drive all the way back from NC to NJ to place another order tomorrow morning! Gems like these are why I love to leave a glowing review! Keep being phenomenal!!

Good for a local spot. Great pricing. While I think the…read morebagels are good, sandwiches are great. They definitely add a good amount of toppings. I just find the setup for the bagels odd. They're using aluminum trays, which I'm assuming get reused bc they're all bent out of shape. So, for this reason(and one more below) I've given 3, instead of 4 stars. My kids do love the sandwiches, and an added bonus are the chips of your choice. Okay, so a while back, when they first opened up, I ordered a salad with grilled chicken. Being on a health journey, I was looking forward to a delicious salad. Unfortunately, they did not knock it out of the park. The chicken is seasoned weird. I really couldn't put my finger on it, not sure if it's cumin or something else, but it had this weird flavor that I do not want at all on grilled chicken. I don't even think it's cumin, I'm really not sure: I haven't ordered a salad since, or a chicken sandwich, bc I couldn't accept that flavor in my mouth honestly, I'm being nice here BTW. To make it worse, there was a hair in my salad. If it wasn't for my family, I would've stopped getting food here. They convinced me to give them a try again. Glad I did, I may even consider trying the chicken again, but will be extremely disappointed if it tastes the same lol Either way, this is a good spot for bagels and sandwiches. Just hoping they will get some normal trays for bagels. It'll make the place look more clean, professional and overall aesthetically pleasing. The staff is super nice, really helpful, friendly, and informative.

Bagel egg and cheese is perfect ratio toasted bagel or not. The coffee is good too. Great service…read moreand value

I picked up from Bagel Box after my friend called our order, and I am so glad she did…read more My bagel sandwich was delicious, it was filling and flavorful. The pancake with bacon and eggs was a great service size and the bacon is some of the best I've had since ordering from a restaurant. The Bagel Box has a good selection of drinks, snacks, and other items. Would have definitely had another bagel sandwich!

horrible customer service they poisoned my dog selling me expired dog food my dog nearly died he…read morewas violently throwing up for days took him to the vet they gave him iv for dehydration and iv Pepcid and medication for nausea I left my phone number for the owner of the store to call but he never did I went back to the store and asked for the owners phone number and they said they don't have it eat food at your own risk there now I will get a lawyer and definitely calling the health department

I have been going here for years!!! Service is always quick, attentive, and accurate with all…read moreorders! Portion size and pricing is unbeatable. The highlights for me: chicken fettuccini Alfredo and calamari.

Went to this place after getting off the road all the way from Westchester with my elderly mother…read morebecause she wanted eggplant Parmesan and she had eaten from this place before when a relative was staying at a hospital rehabilitation center nearby and remembered the food being good, so we went to have some lunch. We were seated in the outdoor area, which is nice on a humid day as You can get a decent breeze. 99% of the people who were there were just enjoying their their food and socializing, We decided to sit at a table near a window for whatever reason there was a gentleman at this table who decided that it was okay for him to vape while he was sitting down instead of exiting the restaurant. Not only did he decide that it was okay to vape, he decided that it was okay to blow his vapors onto my mother's head and engulf us in his gaping experience. Instead of noticing (full time hostess in the immediate area), automatically reseating us, apologizing and telling the man that is NOT okay to vape in the restaurant I had to flag a server down and let them know that we wanted a different table. Pretty good service but I really thought that that was a gross oversight on part of the restaurant like indoor smoking is illegal in the first place and vaping really isn't any better (arguably worse depending on what scientific data you're looking at), plenty people have respiratory issues and just preference period. No one should be forced to sit anywhere where a no vaping policy isn't being enforced in 2026. Really disappointed that I can't give this place a higher than a three star rating as a result because the food is pretty good and the servers were quick and pleasant, but the smoking issue to me is a gross oversight as far as basic customer service goes. People shouldn't be made to feel like they're being weird for wanting a different table because they don't want to be surrounded by anything but oxygen, Do better folks. Tried to call and speak with a manager BEFORE leaving this review, was left on hold for close to 10 mins however manager was extremely apologetic and pretty appalled he personally stated that vaping IS against their policy and that the staff should have absolutely been enforcing that. Welp, that's what complaints are for right? Food is decent and staff is respectful but I don't know if I'd go back given that experience if I have alternative choices in the area just trying to enjoy some lunch, drama and discomfort is not necessary indoor vaping is outlawed for a reason people violating that shouldn't get to just go about their day with zero consequences while everyone else is annoyed or having their lung / cardiovascular health put at risk involuntarily. YMMV

Fresh bread from a factory is a great concept, and the bread is excellent. The staff work hard, but…read morecustomer service could use some improvement.

Melone's is a hidden gem in the Port Richmond area of S.I. It has been there for YEARS! We always…read morego there for our breads for holiday & special occasion dinners. When we're invited to family & friends, they only have one request - Bring Melone's!