From the moment I called to schedule my complimentary consultation until the time I walked out the…read moredoor, I was treated with genuine kindness, professionalism, and respect. Even though I arrived a little late, everyone greeted me with warm smiles and made me feel completely welcome. The office is beautiful, modern, and equipped with impressive technology. The technician who took my X-rays was outstanding--thorough, gentle, and very professional. Dr. Alessandro Retis took the time to carefully examine my mouth, explain my options, and answer every question I had. I especially appreciated that he wanted to contact the dentist who originally placed my implants because he recognized they were high-quality implants that could potentially be used rather than unnecessarily replaced. That thoughtful and conservative approach gave me a great deal of confidence. The team also showed me the materials they use and explained their commitment to giving patients the best possible smile. One thing that really touched me was when they shared how rewarding it is to see the joy on their patients' faces after treatment--sometimes even bringing tears of happiness to both the patients and the staff. That spoke volumes about how much they truly care. James was wonderful in explaining the financial options and financing available. Everything was presented clearly, with absolutely no pressure. Freddy was equally exceptional. He carefully walked me through the treatment plan, explained the laboratory process in detail, answered every one of my questions with patience, and made sure I understood everything. I never felt rushed. What impressed me most was the outstanding customer service from the entire team. They encouraged me to take my time, think everything over, and let them know if I had any additional questions. There was never any pressure--only kindness, honesty, and a sincere desire to help. Based on my experience, I would absolutely recommend El Paso Family Dental to anyone looking for a caring, knowledgeable, and professional dental team. Thank you all for making such a positive impression on me!

My kids have been going here for about a decade with Dr Moellere. Now under new management, and…read moresome remodelling, there hasn't been any issues. I would recommend trying out this dentist with no questions asked. Good suppoet and knowledge to help your kids. Just make sure they brush and floss to avoid the unexpected dentist visits.

Great customer service. Overall, an amazing experience…read more Dr. Connor is hands down the best dentist--ever!

Went to Conner Dentistry for a 6-month cleaning. I pay out if pocket as I lost insurance 3 months…read moreago. I confirmed with the front desk that this was only a cleaning and not an exam. Front desk confirmed and said cleaning is $100. At the end of the cleaning, Dr Connor came in and looked in my mouth for 2 minutes and left. I thought this was part of the cleaning. I paid $49 for his 2 minute evaluation. I spoke with the front desk manager and she would not to wave his exam fee. I feel this is a money grab and was not given accurate information. To be clear, I am happy with the dental cleaning just not the unexpected exam fee. If you want only a cleaning, I suggest telling Dental Assistant up front and have them relay this info to Dr Conner.

Great experience from start to finish. The staff was friendly and professional, and Dr. Nestor made…read moreme feel comfortable and well taken care of throughout my visit. The office was clean, efficient, and welcoming. Highly recommend!

Let me began this review by stating that I'm one of those strange fruit that actually like going to…read morethe dentist ha. Nonetheless, I have been to a couple here in East El Paso (they'll remain nameless), that have not been satisfactory in my book. Dr. Kirwin is so awesome. She has excellent bedside manner, is extremely thorough and highly professional. You can tell she takes great pride in her work, and for that I am so grateful! I recently got a filling and a crown done. My new crown has me feeling like royalty! See what I did there?? No seriously though, the fit and color match are perfect, and the timing it took to come in was so quick! I will be coming back here for any further treatment and cleanings. The staff was also very accommodating with my availability and would give me a courtesy call if there was a cancellation on a preferred day. I really appreciate that! Sometimes it's hard to juggle life and little blessings like that are a breath of fresh air. I recently scheduled an appointment for my husband as well. He hasn't had the best dental experiences, but I have high hopes that we finally found a match for our family! Yay! Highly recommended.

Keep going back since it's the only place open late. This…read moretime I got a different dentist than the last 2 times, Dr. Robles. See, I know his name because he introduced himself to me. He also explained the x rays to me and showed me the decay he saw and explained which teeth were priorities to fix. I am much happier with sol dental now and will request Dr. Robles from now on. The staff is always very nice and the hygienists are competent and friendly.

The doctor and staff are Very friendly and great service . Would go again and recommend this dentistread more

amazing customer service, teamwork and dentistry with a smile! the pic shows my grandson giving it…read morea thumbs up after filling 2 cavities :(

I came in with a broken denture 3 days before a family funeral.They repaired my denture in 24 hours…read moreand did a wonderful great job. The ladies at the front desk were very nice, professional and caring. The nurse in the back,examined my broken denture, took an impression and told me the work would be done quickly. I will certainly recommend this business for their ability to help me and their professional care in fixing my broken denture. Thank you .

Both locations were amazing. My son had treatment for three years and every appointment was a…read morestress free appointment.

I took my son here for his braces and really have no complaints. The service is great and we get…read morevery good support from the staff. I do not have experience using the previous dentist so can not compare the two. With as many patients that come through here, the worst is the wait time when many patients come through primarily when school is over for the day on some occasions. I expect my son's teeth will be in good shape in a matter of no time.

The majority of the staff members here are pretty friendly and welcoming :) ! I felt that Dr Juan…read moreCobos and his assistants did an excellent job in taking care of my dental needs and deserve 5 stars :D ! Dr Cobos really took the time to explain where my gums were wearing down, and which areas were in danger of further tooth decay. Upon his recommendation, I decided to get 2 crowns done for my back molars. But after the crowns were placed, I couldn't wear my Invisaligns anymore that I have already worn for several years. I had to get new retainers molded. But I was grateful for this so that I could wear them on top of my new crowns and keep my teeth from shifting back to their original spots. As for the overall service at Vista Hills Family Dental, I took off one star because I felt that the reminders were getting kind of excessive. I would receive text messages to remind me of my upcoming dental appointments. But these weren't just text message reminders. If I didn't reply back "yes" or "no," then one of the front staff members would call me to ask if I was still coming for my appointment. I understand that dental offices run on a very tight schedule, and late arrivals or no-shows are never acceptable. But I think just a simple one-time text reminder is sufficient instead of requiring clients to reply back every single time. An orthodontic office I went to several years ago for my Invisaligns just sent one-time simple text reminders, with no expectations for clients to text back. I can understand if certain clients have a history of constantly running late, or who have a pattern of not showing up. For those clients, I can see why it might be necessary to require them to respond. But for reliable clients like myself who have kept every appointment, the excessive reminders are not necessary. On my first visit, after I was assessed for my dental needs, I also had to remind the staff member who brought me into the exam room that I was due for my bi-annual dental cleaning, especially when that was the initial reason why I booked my first appointment there in the first place. After I had my dental consultation with my dentist, he almost wrapped up my visit without arranging for my dental cleaning. It was only when I asked that he checked with the dental hygienists to see who he could squeeze me in with. Miguel, the hygienist, who worked on me did a great job, made me feel at ease, and cleaned my teeth. I would still recommend this dental office to my friends and family :) . On your way into the lobby, the front desk welcomes you to help yourself to complimentary coffee, water, and sometimes even snacks (like homemade cookies made by a staff member). But you can also enjoy these on your way out as well. But I just think that the reminders can be less excessive. Some clients like myself might not always be able to text right back if we're occupied with work or other tasks.

My entire family have been patients here for over 15 years, and I can speak for them to say that…read morethis is a very professional dental group that have taken care of all our needs. We highly recommend Drs. Alvarez and Dr. Davis. They most definitely follow all safety procedures and protocols at all times. They treat you like family!

WOW, I'm so Thankful and Appreciative to Dyer Dental. I had an emergency when I cracked my back…read moremolar and they took care of right away Dyer Dental also offer a full service of all your dental needs The Staff is the best Thank You Dyer Dental , you all are wonderful

Poor dental filling. The doctor kept going in and out and rushed through my surgery. My gums were…read morealso injured on both sides. Complained about pain and loose filling, but was ignored. Now I have to return for the second follow-up due to recurring sensitivity for them to take it seriously before I explore other options/paths.