My husband and I recently purchased a vehicle from Motor Jungle dealership and were initially…read moreimpressed with how easy and nice they were to work with. However, our experience took a turn when we went to pick up the truck after purchasing. After driving over 3 hours to get there, we found the truck exterior dirty and with only 2 miles left until empty. When we kindly asked if they could at least fill it up, they told us there's a gas station across the street. I believe that filling and washing the customer's vehicle is common courtesy before pick up at a dealership. It was very disappointing to see that this wasn't the case here.

Very honest and trustworthy car mechanic and car dealers. I was given a huge quote for my car…read morerepair at a bigger local franchise.. and felt that couldn't be right. I decided to take my car into Motor Jungle for a second opinion and they repaired my vehicle for almost half of what it would've cost me to repair my car at the other place.. They have helped me out so much and been so kind and generous with my car repairs numerous times now that I'm going to use them as dealers when getting a new car as well!

I recommend not taking your vehicle here, unless you like taking a cactus in your pie hole. The…read moreowner was yelling very loud while I was waiting, must have been his MANopause, very unprofessional. When I picked up my vehicle the oil plug was not even tight, leaked oil all the way to Logan!!!

Took a vehicle in to have belts replaced and a new water pump installed. After these items were…read more"fixed," I went to pick my vehicle up and it was leaking oil, which it had not been doing before. $300 and another part later, that problem was finally addressed. Decided to give them another chance. Asked to have a couple of lights fixed while they changed my oil. Was charged for the fix, but the lights were not replaced and didn't work. Took it back in and was told that the owner had personally checked everything and that it had been working- there must be a problem with the wiring. Left without a refund or a fix, I wasn't going down this road again. Pulled and replaced the bulbs myself for much cheaper. Plugged new lights in and they worked without an issue.

Would NOT recommend! They rotated my tires and didn't tighten went all the way and it ruined a…read morecouple bearings and ruined the wheel and cost me an additional $1,000 plus not having a vehicle for 10 days! I've had a couple mechanics ask me if they rotated my tires because they've caused problems for me would NOT recommend!

Took my car in for a set of tires, 2 days later one tire flew off my car leaving me stranded and…read moresome serious damage to my vehicle. Very disappointed hearing this has happened to multiple people in the community.

Great customer service!…read more Came in just looking for questions regarding a truck and after the impeccable assistance of a young man named Bradley I left with a F150 that me and the family love! Couldn't recommend their support enough. Very professional practice that fit my every need! Sending all my friends looking for a reliable vehicle over!

This place has horrible customer service! My husband was dealing with Steve all week on a truck…read morethey took in on trade which my husband happened to be the first owner of. He expressed his absolute interest in purchasing the truck and told him he would be there Saturday as it is a 3 hour drive from us. My husband loaded a trailer to his truck and pulled out at 7am Saturday morning only to get there and be told they sold it Friday. The courteous thing would have been to contact my husband and let him know they had sold it. It cost my husband fuel and time traveling in horrible weather for no reason. It all could have been avoided with a simple phone call. Shame on you guys!!!

I have had 1 good experience with West with a battery replacement. I have 1 crappy one with them…read more 2nd is with back window of 2019 ram 1500. Called about a problem with RF module and truck not starting on raining days. Was called back by service person that said with the back window leaking it might be a warranty issue with the back glass. Called the body shop and was told no my truck did not qualify and it would cost about 200 bucks to reseal back glass. Called another Ram dealership close and they not only warrantied the back glass but also the RF Module because my truck did actually qualify. It should be noted that I had my wife's truck there and they did great job and asked about the leaking back glass a year or so ago and was told my options then were replace the entire glass at around 15 to 1800 bucks. I get all places have different prices and I respect that. Warranty work should not apply and just be done. This is my 5th Ram since 2009. They have good and bad sides to this place. The service part and other staff did great. The body shop that I had to deal with and the back glass I can't completely recommend.

Nice sales people but horrible customer service bought a 2016 ford explorer we knew it had some…read moreissues so we purchased a additional warranty for 4,000.00 more than price of vehicle we have had it for a little over six weeks and it's been like pulling teeth to get them to fix the problem we have had to travel four different times forty miles one way with limited success they make appointments that they always have excuses why it doesn't work out for them very disappointing I would not recommend them to anyone sucks because we heard nothing but good about them Matt