I had a really disappointing experience at this smoke shop. The customer service is honestly bad…read more The whole point of running a business is to sell products to your customers, especially when the product isn't exclusive or hard to find anywhere else. So I don't understand why they refused to sell me the rest of the product they had. If you run out, you run out -- that's just how retail works. But refusing to sell something that's already on the shelf makes no sense. It felt unprofessional and unnecessary. I won't be coming back, and I wouldn't recommend this place to anyone looking for good service or straightforward business practices.

Pros: * wide variety…read morefor such a compact shop * great employees * good prices & great deals * provides CBD * nice store hours Cons: * it's right beside the highway so parking is limited Overall: This is a pretty nice shop in the small town area! The location kinda threw me off but once inside I instantly knew that I know longer had to drive a bit out of town for a shop like this. I'm sure it may have gotten some bad rep before but the shop is freshly remodeled and looks pretty nice! The hours are pretty convenient too. May make this a chill spot one day, who knows? Lol

Everyone at this location is super knowledgeable and kind! They have a great selection and know…read moretheir equipment--I've even been in a couple times for help with repairs. Went in tonight to get new everything, and Elliott was awesome! All their locations are great, but the Donelson Pike one is definitely my favorite, I drive across town to see them. Also love that they have a rewards program.

I recently quit smoking so I picked up vaping. Tried a vape shop out in hermitage but their…read morecustomer service was horrendous. Stopped in to Saffire just to check it out and immediately felt very comfortable. The staff is extremely knowledgeable and patient so you you leave with the product that suits you best. Jessica, Veronica, Alex and Jeremy are all amazing. They've got a juice tasting station with hundreds of flavors that you can try. I suggest you check saffire out. You will not be disappointed.

Love going in to this store always so helpful and friendly. Always willing to help with any…read morequestions I have.

From the owner: Evolution VaporZ offers high quality premium liquids and electronic vaping devices while providing…read moresuperior customer service.

A 24/7 vape shop sounds super convenient! You can grab your favorite vapes or accessories anytime,…read moreday or night. Just make sure they have a good variety, friendly staff, and follow all safety and legal rules.

best and probably the ONLY mini international smoke shop for 20 miles thats open 24/7read more

i've bought a couple vapes (geek bars) from here and they've been absolute duds. they seem fine…read moreafter opening but not even a day later they taste awful and the battery life sucks. it's on me that i didn't test them out in store but still a bummer. not sure about other products but test stuff out before you walk out the door. at least staff is super friendly!

They did not have what I was looking for but they made every effort to help me and make sure that I…read morewas good before I left. I really appreciate you guys.

Great shop. The gentleman always working there is very knowledgeable about the products and very…read morenice. He always politely answers all my dumb questions and even throws away our vape packaging away for us. They have TONS of products and flavors to choose from. Go check them out sometime.

RUDE ! He was not welcoming at all . You would think someone would want business but not this vape…read moreshop . I've never felt like I wanted to leave a shop so quick. He did not need to be rude like he was. Taking my business else where.

BUYER BEWARE I…read morepurchased an Esco Bar Rootbeer Float (rechargeable, large one) from these guys four days ago. I went to charge it today and it would not charge. Took it back to Izzy's to have it replaced and they denied the replacement. Keep in mind when buying from these folks that they do not care about your satisfaction, only your money. I have spent over $3,000 with this business on products, and was spending over $250 per month in this place until today. They chose to give up a continued revenue stream over a $24.99 vape. I DO NOT recommend using this IZZY'S vape shop, they will take advantage of you. Zero customer care. Great product selection, just shady business practices.

Good prices friendly staff and one of the few shops left where IF you try it in the store and the…read moreproduct has an issue they'll give you another one.