Amazing I freak out if u mention dental work in-front of me…read moreand I've been postponing for sooooo long just cz of how afraid i am. My sister came her first and she was so happy and then my parents started coming to this office too and i kept on hearing great feedback so i gave it a try and am super relieved. I did a root canal, deep cleaning and some fillings and surprisingly am not postponing anymore just cz of how comfortable they make me feel. At first i used to take oragel with me so that i numb my gum to limit the pain but now no more i don't even numb anything cz of how good the doctors are. I recommend them to my aunt and uncle and now the whole family comes here. It's a great experience overall, both doctors are amazing the front desk staff are patient, i change dates a lot and they always follow up. Thank youuuu for all the work u do

The business deleted my review. I was a patient there three weeks ago. I had the very worst…read moreexperience of my life. Not only is the place very dirty the attitudes of the front office matches. They refuse to provide me with my treatment plan and work that was done. The receptionist hung up on me and I've since filed a formal complaint. I called a dozen times to get information after my exam and they denied telling me about the work they completed. Its now been three weeks. Also they will not answer the phone it took over two weeks and over 12 calls and four voicemails. I hope that everyone reads this before making the mistake of coming here. It seems they only want your insurance money and do not care about the customer.

I actually thought this place was sketchy because the outside is so plain, and because of the…read morefrequent positive reviews. However, when I came in for my appointment the inside is beautiful & clean, the staff is so welcoming, and they educated me on my dental hygiene. The inside is nice and modern, they have cozy chairs and massage chairs. There was a lady frequently checking and cleaning the restroom. Those things are important because the dentist can be intimidating so it's important to feel comfortable. The receptionist is nice, I think her name was Aracely! Linda was sooo sweet, she honestly calmed my nerves! She made me feel comfortable, and answered any questions I had. There was also another girl that helped me, I didn't get her name. She was younger with a bun, and she was also so nice. I went in for a consultation and when I was finishing to make my appointment the receptionist was helping me choose a time. Two other workers chimed in to give feedback and their opinion about my appointment. They were able to input their opinion without being rude or belittling the receptionist and to me that shows they have a strong team here, and they other workers are listening and paying attention. So 10/10 teamwork, I'd rather everyone working be in my business suggesting/offering their advice, than going with an appointment time that may not have worked out. I came in for a cleaning, I haven't been to the dentist in years. I also came in for composite bonding. Robin, was the one who did my cleaning and she has great hospitality. She educated me so much on my teeth, and how they were when I went in, and how to maintain them. She pointed out what my previous dentist didn't do correctly, and she gave me in depth reasons as to why it was done improperly and told me how it should be done and she did that for me. Very sweet lady ! And I didn't get the name of the man who did my bonding, but he was nice. During my consultation he gave me a brief explanation about composite bonding and what not to eat. I will say that there was minimal conversation about how I wanted my teeth, I thought they would ask me what my goals were or what look I was going for but they didn't. Before the procedure started I asked him if he could add length to my two front teeth and he said he could maybe add a little length. The procedure was pretty quick maybe an hour, my teeth were done very nice. I did have a breakdown in the car because I wasn't used to them yet tho. After the procedure, we took a quick look he said give it 48 hours then call if I wanted any adjustments or changes, that I can floss don't be afraid to floss like normal, and he left. Super brief convo, I didn't get any aftercare tips or what to expect or anything. So when I got home I was panicking because my front two teeth had no gap, no space to floss. I just assumed it was because it was still freshly done, but even two days later I couldn't get the floss between my front teeth. It's been about two weeks, I still can't get floss inbetween them as easy as my other teeth, I had to force it in between. Over all, great staff, great work

Just got a replacement crown on a molar, and for the first time in over 10 years, I can chew using…read morethat tooth with no pain. I have an extremely sensitive root nerve in that tooth, but the technician took the time and care to buff it down perfectly to match my other real teeth. Can't wait to get the implant on the other side in a couple months, so I can chew on both sides of my mouth!

I honestly never write reviews, but Dr. Bashar truly deserves one.Today was my very first time ever…read morevisiting his office, and I came in with extreme pain and no prior appointment. Despite that, he went above and beyond to take me in the same day. From the moment I walked in, I was treated with so much care and compassion that it immediately put me at ease. Dr. Bashar did not make me feel rushed or like I was just another patient or a number. Unlike other offices that make you feel like they only care about money, this was the complete opposite. You can genuinely tell that he cares about his patients and their comfort. I had my wisdom tooth removed, and the experience was unbelievably smooth. I was actually shocked when he told me we were done that's how quick and painless it was. His calm approach and reassurance made such a stressful situation feel manageable. The staff also deserves so much credit. Every single person there works with so much love and kindness it truly feels like they care about you as a person, not just a patient.If you're someone who's anxious about dental visits or in pain and need someone you can trust, I cannot recommend Dr. Bashar enough. I am beyond grateful for the care I received today.

I was a patient at this practice for approximately 2.5 years, and for a long time my experience…read morehere was very positive. The office was well-run, appointments were on time, and communication felt clear and professional. Over time, after changes to the front desk staff, my experience began to shift. Wait times became consistently longer, and the overall organization of appointments felt less reliable. During one visit, a hygienist mentioned that certain areas of my enamel were weaker and adjusted her polishing approach accordingly. At a later appointment, during a cleaning performed by the owner, I was told that one of my teeth had chipped and was offered a repair "if I wanted to." There was no explanation of how this related to prior notes about enamel weakness, and I was left unclear as to whether this information was being tracked or consistently communicated between providers. The final issue that led me to leave the practice occurred when I arrived for an appointment, signed in, and waited for over an hour without being seen. At one point, it became apparent that I had been overlooked. When this was brought to the staff's attention, I was told that I "should have said something," and it was also suggested that where I chose to sit in the waiting room led staff to assume I was with another family who had arrived earlier. This was confusing to me, as I had signed in upon arrival and was present in the waiting area the entire time. At that point, I no longer felt confident in the office's internal processes or communication. I have since moved on to a different dental practice, where all my concerns were clearly explained and addressed. I'm beyond grateful I was able to find a new practice. I'm sharing this review not to criticize individuals, but to encourage patients to be mindful and proactive, particularly around appointment flow and communication. This office was excellent when I first began coming here, but my experience declined over time due to organizational and communication issues.

Very friendly staff from the reception to the Dr. I didn't feel like they were trying to push us to…read morepay for unnecessary treatments, I will definitely keep bringing my family here.

Out of all the dentists I've been to this is the most amazing office I've been to. The Dr is…read moreamazing staff is patient.

I have been coming to this beautiful, amazing, loving kind spirited.Doctor since I was a teenager,…read moreshe's always treated me well with great service.Great treatment always getting me in as soon as possible.Excellent work and always willing to work with me.Love her to pieces.I've been coming to her since I was a teenager.I'm 46 now, so i've been coming to her for a long long time i highly recommend her to anyone that's in need of a dentist

I just got partials done here and had a great experience. The dentist did an amazing…read morejob--everything fits well, looks natural, and feels comfortable. She took the time to explain everything and made me feel at ease the whole time. The staff was also really friendly and helpful. Definitely recommend this office if you're considering dental work.

This place is an absolute joke. At first, they were the only option, so we made do. Now, in 2026,…read moreDO NOT START HERE. Do not look the other way AND TRUST YOUR GUT. Let me $2k be the example as to why this place is a total scam, and it's only getting worse.... This office has engaged in improper billing practices. Patients should review all statements carefully. The office billed and collected payment from both insurance and the patient for the same period of orthodontic services, resulting in a confirmed duplicate payment. This has been verified by the insurance provider. When a refund was requested, the office stated it would only be issued at the end of treatment and only if an overpayment remains. This position ignores the fact that this is a confirmed duplicate payment, not a projected overpayment. Under California law, including Business and Professions Code §732, duplicate payments must be refunded within a specified timeframe upon request. Despite this, the office has refused to issue a timely refund. There are also ongoing concerns with communication and coordination within the office, particularly between orthodontic and general dental services. Proceed with caution, actually don't proceed at all, please trust me when I tell you "they are fire and you will get burned" please don't learn for yourself

Great dentist, great service,, professional & everyone ls in good mood .. my temporary recently…read morecracked, Walter was amazing, slapped it back together after stabilizing it and done .. only issue I have is been waiting for billing to call me for 3 weeks to get a charge corrected but other than that good healthy place

I've been coming to Sierra Parkway Dental for about four years now, and I can honestly say they've…read morebeen amazing from day one. I originally found them during a dental emergency when my previous dentist couldn't see me at all. I called around to a few local offices, and they were the only ones who called me back and got me in the same day. They took great care of me, and I've been a patient ever since. Since then, my husband has also switched over after having a bad experience elsewhere, and now he comes here too. We are both so happy with the care we receive. The front office team is always friendly, welcoming, and remembers you, which makes such a difference. They're also great with reminders and staying on top of appointments. The dentist is truly exceptional. He's gentle, honest, and never makes you feel like you're being pushed into unnecessary treatments. You can tell he genuinely cares about his patients. I've always had a fear of going to the dentist, but that completely changed after coming here. Now I have no problem coming in every six months or whenever needed. Highly recommend.

DR. MASSOUN , has been taking care of my teeth and dental care for more than a decade. He is super…read moreattentive , very professional , knowledgeable, and very thorough. He takes his time to truly attend to his patient's dental concerns and worries. He goes above and beyond to fully explain every procedure and any dental issues that may be in need of further treatment . He is very knowledgeable and is patient enough to fully answer every dental question you may have thoroughly ,and he also explains what therapuetic measures are available for any dental issues you maybe experiencing and will go through what options are best to fit the goals you are trying to achieve . DR. M. is also very considerate and genuine to explain the cost of the dental services needed and has always suggested the best route that is most affordable for your budget .He truly cares about his patients. He has always given me the best advice towards the best treatment plans to help me be more proactive on my goals to keep my teeth cavity free & my gums healthy . He is always so kind to truly make me feel comfortable and he takes the time to truly figure out the best care plan for every patient's dental needs and goals without breaking their bank account . His office also provides various dental cosmetic services to help me keep my smile at it's optimal on top of the general dental care that is available . I actually had my invisalign retainers made here. My retainers, have helped me tremendously, not just cosmetically to keep my bite and smile straight ;but the type of retainers Dr. M. had suggested also helped me minimize any damage that may occur from my occasional teeth grinding. DR. M. is also very gentle , efficient, comforting ,and is really thoughtful to make you feel calm through any dental care procedures. I've had the best dental cleaning experiences & annual check ups with him and his team . I've had other dentists in the past traumatize me after a rushed and rough dental cleaning , which have left me with bleeding gums and oral abrasions that had me feeling awful with anxiety about going to the dentist in the past. DR. M & his team have helped me overcome my anxiety on dental visits. I've always left his office with a positive experience, my teeth feeling great, and happy with my best smile. His office is clean with a very pleasant environment , and there is plenty of free customer parking available. Everyone of his staff is very welcoming, accommodating, and very professional as well. His staff and entire team are all very friendly and have wonderful customer service and great hospitality. Jennifer, his dental assistant front desk rep, has always been so pleasant and helpful! She has always made me feel more calm & at ease , right when I enter the dental office. I highly recommend Dr. MASSOUN & his Dental offices for anyone looking for quality dental care! ALL my gratitude to Dr. Massoun and his team for always being so patient to answer all my questions and concerns ,and most of all helping me achieve all my dental care goals in the most positive way ! I applaud and thank you for all your hardwork and the dental services you guys provide for the community!

I Hadn't been to the dentist in a long time & I was expecting a lecture lol, but they were actually…read morereally understanding. Took care of everything without making me feel bad. They were quick efficient, and no surprises. Appointment started on time and I was out faster than I expected! Super happy about that.The Staff was patient and made the whole thing way less stressful. Not gonna lie I'm pretty picky with dentists, but this place is solid. I really recommend dr kim!! I Had a deep cleaning done and it went way smoother than I expected. Minimal discomfort. The Front desk was super helpful with scheduling and insurance stuff. That alone made the experience 100 times better. And just overall i love this office!

Honestly one of the better dental experiences I've had. I usually hate going to the dentist, but…read morethe whole team here made it pretty easy Front desk was super chill and helpful with scheduling, and I didn't have to wait long at all. The dentist was really straightforward and didn't try to push a bunch of unnecessary stuff, which I appreciated. Took the time to explain what was going on and answered all my questions without rushing. The cleaning was gentle but thorough too. Overall just a solid, no-stress office. Definitely sticking with them

Would give zero stars if I could. This dentist is an absolute crook, overcharges his clients for…read moreservices, and takes way too long compared to other dentists I've worked with (took two hours for 3 cavity fillings and makes you wait a long time after your appnt time on multiple occasions). Very first visit they advised my family and I were on the verge of supposedly having periodontal disease and his "billing" team used predatory tactics to try and sell this BS $1800 "deep" cleaning not covered by our insurance and even tried billing my insurance anyway. Went to another dentist in the area and advised the opposite, go figure. Overcharged my spouse $2100 for crowns in which they were very pushy initially to get the work done, should have listened to my gut. Luckily my gut told me to work with my insurance company to investigate and they actually ruled in our favor as you can see in the letter I added in images. I strongly urge everyone to look for a more honest dr who does not try and take advantage of their patients.

This dentist office is very unprofessional disrespectful and rude to their patients! makes them…read morefeel very unwelcome they need to retrain their staff the way they informed patients about treatment or insurance unacceptable don't recommend this office not for the dentist Dr this is more for the staff in the front office and the dentist assistant's!!! Treat patients with respect. I will recommend if u have a mom a grandma auntie or anyone that needs someone to be there with they so they don't disrespect them or treat them rude!

Will the office be held accountable will they take responsibility for crown that came off or is it…read moreall on aarin parents ? THE FRONT OFFICE & Dental asst awesome- THE NEW DENTIST GREAT! The old dentist they had (MR RUSHY RUSHY) no longer her - I ONLY GIVE 3 stars because I'm upset because I have to be responsible for pain, totally out of pocket for a crown that I think should be a share responsibility between the office and myself because you never know about product being old or if it was just put on as such a horse that it wasn't put on very good. It only lasted temporary.

Had an emergency - bit into a piece of chicken tender - had metal in the bite - ruined one of my…read moreteeth - they saw me right away and removed the tooth - EXCELLENT EXPERIENCE!