What a great place. A small friendly practice where the doctor explains in detail everything you…read moreneed. This is not a factory type environment where they rush you around from room to room with Dental Technicians or aids. This was my 1st visit here and loved it, so glad I found it.

Had an appointment scheduled for my daughter, they called and asked me to reschedule once so I did…read more It's summer time so my daughter was visiting family in another state, I drove to get her last night to have her here for her appointment. The appointment was at 4pm, I received a call at 1:50pm asking to reschedule AGAIN! Mind you this would be the 2nd time rescheduling because of them, this time I'm overly upset because I traveled 6 hours to bring her here FOR NO REASON! The person who called to inform me seemed to have no empathy for my frustration, seemed like he couldn't care less. He gave me a recommend office that does not even accept Medicaid, and I would have to do an "introduction appointment " to that office so she wouldn't even get the cleaning that her original appointment was for. The unfortunate part of using Medicaid with healthcare is that in return they treat you like you're not important! It's already hard enough finding an office that accepts Medicaid, then I do and it's just not it. To reschedule someone twice is outrageous, to not have a care that you're having to reschedule someone is something that bothers me. Unfortunately when using Medicaid you're treated like a number and not a person. Then dentist offices wonder why children's teeth are terrible, it's because we CANT get them help. I just moved to NC, I called 10 offices to get my daughter seen which none accepted Medicaid. This office was 45 minutes from me, that's how far out I had to look just to get my daughter seen. Just to keep being pushed aside with no care in the world, now this is a 12 hour trip I'm going to have taken for no reason, thanks so much.

They want patients who want to spend thousands. No compassion, no care. I went to get a tooth…read moreextracted. They had to do all the trays and photographs and did not pull the tooth. I wasted my time as well as insurance coverage. I need a dentist who is compassionate with elderly patients. This dentist has none of that.

The professionalism and attention to new patients. They do not keep their phone call appointments…read moreand brush you off even when you are in pain with 2 teeth

I made a cold call to Wake Orthodontics over three years ago and booked an appointment with Dr…read more Collie. He was my third appointment with an orthodontist. I chose Wake Orthodontics and could not be happier. As a geriatric patient with a mouth full of problems, I was not expecting much. I told Dr. Collie I just wanted a pretty smile. Wake Orthodontics with Dr. Collie have far exceeded all expectations. I arrive about five minutes before my appointment and am seen almost immediately. There is an office in Smithfield which is extremely convenient. HIs staff are knowledgeable, friendly, encourage questions and get answers. The time, effort and work done on my teeth are amazing. As I have watched my mouth turn from a mess into one that creates a pretty smile, I feel so very grateful to Dr. Collie and his staff. For youths, I have talked with dozens of his youth patients and their parents. I have not heard a single complaint or concern. Their entire focus seems to be to work with you and to satisfy you while maintaining a high level or pride in the end result.

My experience is with Wake Orthodontics. Dr. Collie was recommended by our pediatric dentist and…read morehe and his staff have given us great service for fourteen years for both of my two daughters. My oldest daughter was showing issues with alignment at four years old. They charged ONE price, and worked with her for eleven years, to help her adult teeth come in straighter, using little bars and other tricks, so that her time with braces, and the trauma to her mouth and teeth was minimized. Having my younger daughter finish with orthodontic care was bitter-sweet, because this office and especially Dr. Collie are like part of the extended family.

I have been a patient at Signature Family since I moved to the area over 5 years ago. I had a bad…read moreexperience 2 years ago with a topical they used in my gums to numb me before they gave me the shot. I was very hesitant with further procedures especially since I don't particularly care for the dentist in the first place, no offense.... I recently went back for a cleaning and found I had to have deep cleaning under a local for my entire mouth well needless to say I literally had an anxiety attack in the chair and started crying (I know I know what a baby right) Dr. Franklin and Rhonda the dental tech comforted me, walked me through the process and scheduled additional appointments to help ease my anxiety in order to have the cleanings completed. Let me just say I've never been treated with kid gloves in such a way. Their overall compassion and willingness to cooperate with my nervousness and anxiety was exceptional. I highly recommend this dental office and Rhonda. I will request her going forward. Fabulous!!

First they changed their hours and close at four which is difficult for working people…read more Then today they send a letter out that they will no longer be accepting delta dental. It's only one of the most widely used insurances for dental care. They said delta dental didn't understand raising cost. The cost to go to the dentist is already very exuberant and we rely on our insurance to help cover these cost. Sound like signature dental is greedy and they don't care about their patients. I have been with them for 12 years and now I need to find a new dentist

Dr. Ashlynn Loenser is by far the best dentist I've ever had. She is bright, competent, and has a…read moregreat bedside manner. she takes her time with you, answers all questions, and does it with the big smile on her face. She is a gem!

Exceptional service! When I had a dental emergency over the weekend, she talked me through it that…read moreday and fit me into her packed schedule first thing the next morning. You won't find a more responsive, caring, and skilled dentist in Raleigh.

This place has an arrogant dentist and assistant. Neither of them cleaned their hands with…read moresanitizer or soap and water before working on me, which is NOT allowed by OSHA. I DO NOT recommend this dental office!!! Stay away if you care about cleanliness.

Was looking to find a dentist closer to home that also accepted my insurance. This is located in…read morean unassuming building in a shopping center parking lot. Staff was friendly, Omar was my hygienist, and he did a thorough cleaning. So far, so good.

I am a new patient for Oasis and have been worked on by Riley the hygienist, and both MDs Ferrell…read moreand Chan All put patient care first and made sure I was comfortable, office staff was nice and polite If there was one flaw, it would be they would leave me in the chair to go do something else for 2-5 minutes, but their wifi was also down at the time

Won't go back. I went in with a painful infected tooth and got antibiotics. Today I had the tooth…read moreextracted. Dentist refused to prescribe pain medications at both visits. If you have a painful tooth or teeth, go elsewhere. I've never left a bad review of any business before.

AMAZING!!! I'be been going to this dentistry for about a year now. Up to this point I've only…read moreneeded regular cleanings. The staff is always great ~ calls me by name, courteous, polite & gentLe Caring. Today, I has an appointment to have a very bad tooth to be distracted. I'm a baby ( big time!) when it comes to anything pass a simple cleaning. Well, Dr. Huff was simply amazing! He was so kind and extremely thoughtful. He took his time, explained every moment, and ensured my comfort. I'm am just so grateful to have found a sincere practice, that I feel so safe in the hands of, and who genuinely seem to care for their PATIENTS first! I cannot praise this dentistry enough. Both Dr Huff's ( Mr. & Mrs), the receptionist Brittany, and Dental Assistants Kari & Katrina~ ALL are simply wonderful and I tru appreciate their patience & kindness. I would recommend this practice to all, but particularly those ( who may be like me), have a fear of going to the dentist!!!

My review with Huff and Huff could have been positive, but I cannot in good faith leave that review…read moreanymore. After completing 4 visits with the reassurance we were in-network, this ultimately was not the case and were completely misled to complete services without the knowledge of what we had been told was false. Before services, my husband and I went in for a consultation and were given a breakdown of the cost we would pay out of pocket vs what insurance would cover. There is no mention in the quote reflecting out-of-network coverage, and justifiably no reason to expect that insurance would not fully cover their portion quoted - as it matched what I expected from my "in-network coverage" - and no further reason to question any sort of setting up my own appointment after services were completed. At the first visit, we were reassured that insurance would be billed and were led to believe that this comprehensive breakdown was correct. Upon our 2nd visit, after my husband had already fully completed the appointment, I was told there was an outstanding balance - which would not be consistent with what my insurance covers in-network. I questioned the balance and was told false, misleading reasons to make me assume that it was routine to occur when paying with insurance. I was directly lied to, the true reason being that the provider was out-of-network. The provider did not offer that moral, reasonable, honest explanation that would have immediately caused me to stop future services. Why did the provider not alert me when we checked in that we had an outstanding balance from the 1st visit? Was that a tactic to allow us to complete his future appointments and in return make them more money? After paying, I walked back into the office to get another explanation why there was a balance at all. Brittney gave me a confusing open-ended answer, still leaving out the crucial component that we were out-of-network. I still felt unsure, so I called the next morning asking for clarification a third time. Brittney was rude, short, and acted like I was a bother trying to understand what was happening. Putting our faith in their answers and trusting their words, we continued to see this provider a total of 4 times which left us with an outstanding balance after insurance. This is completely outrageous and unbelievable why a business would be allowed to hold information from their customers in order to book services. After being notified of the claims, I called to confront the provider. Brittney began to speak defensively, almost as if reading off a script. Stating; "WE WERE AWARE you are out-of-network the entire time...". I was completely shocked. I was blamed, cut off from any type of resolution, just listening to a well rehearsed excuse. I do understand that the customer has a duty to confirm in-network providers - but how could I be penalized for doing so and be lied to? What reason do I have to not believe their answer? "No, you are out-of-network" was never said when I asked her to help me understand, and the audacity for them to claim so is insulting, belittling and paints the picture that there was no effort on my part to understand. Which, clearly, is not the case. Discussing with my insurance company, they made it clear to me how often these lies are told and how unfortunate it is that the provider is not "required" to tell you if you are in/out of network. That then raises the question of Huff and Huff - given you have no "requirement" to inform your clients, do you also find truth and morality to be optional? I see now why getting a clear explanation was so difficult, coming up with distractions and lies on the spot takes a lot of work. I was completely scammed, given misleading information, unclear and immoral answers. This is a serious and dangerous practice by the provider, I would be very inclined to believe that a majority of their patients are "out-of-network" and others have fallen into the same trap. Do yourself a favor and think twice before entering into business with Huff and Huff. What a shame!!!!