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    Smile Solutions Dental Group

    1.0 (5 reviews)
    Open 9:00 am - 6:00 pm

    Services - Smile Solutions Dental Group

    Cavity treatment

    Dental exams

    Orthodontics

    2 More Services

    Teeth cleaning

    Tooth filling replacement or repair

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    Recommended Reviews - Smile Solutions Dental Group

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    7 years ago

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    Dental American Group

    Dental American Group

    3.3(26 reviews)
    3.1 mi

    "Refused to see a patient in pain for being 12 minutes late"…read moreI had a very disappointing experience with this dental office. The day before my appointment, I paid $59 for a consultation because I was experiencing dental pain. I was told to return the next day to continue with the treatment. Unfortunately, I arrived 12 minutes late to my appointment and the staff refused to see me. Even after explaining that I was in pain and that I had already paid for the consultation the day before, they canceled my appointment and told me I would have to wait another full week to be seen. Because of the pain I am experiencing, I cannot wait another entire week for treatment. I now have to seek care at an emergency dental clinic to address this problem. Unfortunately, this also means I lost the $59 I paid for the consultation, since I was ultimately unable to receive treatment at this office. I understand that clinics have schedules to follow, but refusing to see a patient in pain over a 12-minute delay felt extremely inconsiderate and unprofessional, especially after I had already paid and was asked to return the next day. I expected more understanding and compassion from a healthcare provider. Sadly, this experience made me feel like patients are treated more like appointments on a schedule than people who may actually be suffering.

    Inefficient and not professional at all. Last year they canceled my appointment 5 times and my…read moredaughter went there and after 45 minutes they said that they have to reschedule her for other day. I tried again and now , just went, and 35 minutes they tell me that the do not accept the insurance, the guy never checked the information i provided when i called for appointment and i asked!!! Very unprofessional, Inefficient and playing with the time of others, i was taking time from work. Not good!!!! Wont see me and my family never again.

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    Doral Center For Orthodontics - Actual Patient

    Doral Center For Orthodontics

    3.8(10 reviews)
    5.1 mi

    Horrible experience. Stay away. My experience was borderline patient abuse…read more 1. The staff are very dismissive of the patient needs. During my treatment I mentioned a pain on my gums and the staff were always quick to get you out the door. 2. Every time I went for my Invisalign appointment the doctor would say it's complete despite an open bite being present. I felt that I had to put my foot down one too many times to continue the treatment. 3. I was overfilled frequently and ended up getting reimbursement checks in multiple occasions. 4. When i finished my treatment the retainers I was given had a hairline crack. During my next appointment I brought that up and that doctor said I would need to pay $200. I pleaded my case and he essentially told me to F off and to go to another doctor. His staff was stayed very quiet so I can imagine this type of outburst is normal. 5. Last but most concerning, during two occasions the doctor cut my Invisalign aligners with scissors so that I was left with a small piece that only covered 4 teeth. His rationale was that it would allow the open bite to close on its own, going against my wishes to switch to braces. This left jagged edges that cut into my lips. More importantly and dangerously, it left me in a situation where the pieces came off during my sleep almost shocking me. I need to reach out to Invisalign to confirm if this was an approved procedure. Not only did the doctor do it once, but twice during my treatment.

    At the consultation, I learned that my insurance did not cover the full service. Dr. Gallo and his…read moreteam provided a payment plan so that my son can begin working on his perfect smile without us having to pay the full amount upfront. We were always greeted in a friendly manner by both Dr. Gallo and the staff. The office is very nice and clean. My son had overcrowding and an overbite. Fast forward to now and my son's smile is perfect. I can see his confidence in his new smile. I am very happy with the results. My son expressed that he is going to miss his visits to Dr. Gallo's office. Dr. Gallo and his staff have been part of our life for the last two and a half years. Thank you for your service Dr. Gallo!

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    Doral Center For Orthodontics - Actual Patient

    Actual Patient

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    Smile Solutions Dental Group - generaldentistry - Updated May 2026

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