1. Smile Masterpiece Dental

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Winter Haven, FL

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Smile Masterpiece Dental

4.0 (4 reviews)
Closed • 8:00 am - 4:30 pm

Services - Smile Masterpiece Dental

Cavity treatment

Dental exams

Tooth filling replacement or repair

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4 months ago

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6 months ago

Smile Masterpiece dental appreciate and love all their patients :) The ambiance is phenomenal and the care is top notch!

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6 months ago

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Dream Dental - Winter Haven - Dr. Londono: Winter Haven's top dentist for dream smiles with modern tech & expertise in general, cosmetic, & implant dentistry.

Dream Dental - Winter Haven

4.7(6 reviews)
1.0 mi

From the moment I arrived I was extremely impressed with the cleanliness of the location and modern…read moreappearance. I was to have a procedure and my BP was elevated and I needed to reschedule. I was checked on regularly to make sure I was ok and when I returned to have my procedure done it was AMAZING!!! I had a tooth extracted while watching TV with headphones and did not feel a pinch. Before inknew it my procedure was complete and I just wanted to stay there enjoying my comfortable experience. Great customer service from the ladies up front a plus 5 experience for me!!! My new Dentist for many years to come :)

Beautiful Vibes, Questionable Diagnosis…read more After extensive research, I chose Dream Dental Dentistry because of its glowing online reviews. I walked in expecting top-tier care. What I got was... an experience. Let's break it down. Lounge Area 10/10 on aesthetics. The waiting area is beautifully decorated, the chairs are comfortable, and the music was great. It felt more like a trendy lounge than a dental office. Clean, modern, thoughtfully designed. Honestly, if vibes could clean teeth, this place would be elite. Receptionist Hillary at the front desk was fantastic, friendly, warm, and genuinely welcoming. First impressions matter, and she absolutely delivered. Other Staff The team seemed happy and upbeat. At one point it felt like karaoke hour in the best way. You can tell the staff enjoys working together. The energy is light and positive, which is refreshing in a dental setting. Bathroom Clean and well-maintained. No complaints there. The Exam Process Here's where things shifted. The exam involved an excessive number of photos from multiple angles, tools holding my mouth open, extended time under bright lights. I understand documentation is important, but there was little explanation during the process. When I asked questions about what was going on, the responses felt vague and rushed. Then came the big reveal. The Diagnosis & Treatment Plan Instead of receiving the routine cleaning I scheduled, I was told my teeth were in poor condition and that I needed a more involved (and more expensive) procedure not covered by my insurance. The conversation felt less like healthcare guidance and more like a sales presentation. The focus seemed to shift toward upselling rather than addressing my primary reason for coming in. Dr. Carolina Londono did not come across as reassuring or transparent to me. Trust is huge in healthcare, and I simply didn't feel it in that moment. Second Opinion The next day, I went to my previous provider for a second opinion. Completely different experience. They disagreed with the assessment, performed a standard cleaning fully covered by insurance, and did not find the severe issues I was warned about. That contrast spoke volumes. Trust & Bedside Manner For me, bedside manner is about clarity, transparency, and feeling like your provider is advocating for your health, not your wallet. While the office excels in atmosphere and friendliness, I left feeling uneasy rather than confident. Final Thoughts Dream Dental absolutely wins on ambiance, music, and aesthetics. If I were reviewing it as a coworking space, it might get five stars. But when it comes to dental care, trust outweighs décor every time. If something feels off, get a second opinion. There are other trustworthy dental offices out there. I ended up going back to mine, and I'm glad I did. Read the reviews, but also listen to your instincts.

Photos
Dream Dental - Winter Haven - Relaxing patient environment with modern comforts at Dream Dental.

Relaxing patient environment with modern comforts at Dream Dental.

Dream Dental - Winter Haven - Dream Dental's serene and welcoming patient waiting area.

Dream Dental's serene and welcoming patient waiting area.

Dream Dental - Winter Haven - Comprehensive dental check-up in progress at Dream Dental.

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Comprehensive dental check-up in progress at Dream Dental.

Greenberg Dental & Orthodontics - Greenberg Dental & Orthodontics Winter Haven, FL

Greenberg Dental & Orthodontics

2.0(50 reviews)
1.1 mi

I have mixed feelings on this location as we were sent here to see an endodontist about a possible…read moreroot canal. After some testing they said it was not needed and we were sent back to our dentist to see about a crown. After doing the initial work to get the crown including the temporary there was still pain and the dentist has decided to send us to a different endodontist for the root canal that they still feel is necessary. On our visit there was construction going on and accessing the parking lot was a real problem as there was only one lane in and out. Since no dental work was actually performed I can not comment on the quality of service offered here. Everyone was friendly and courteous.

Extremely disappointing experience. I came in with an active abscess, and for months this office…read morecouldn't figure out how to process the warranty funds from my previous dental work. Every appointment was the same confusion and delays, even though everything was documented in my chart. Today I waited almost an hour between the lobby and the chair, only for Dr. Bernal to refuse to treat me and say she did not want me as a patient while I still have an active infection. No explanation, no alternative, nothing. Completely unprofessional and unsafe. The office manager did absolutely nothing to help or acknowledge the situation. Honestly, she should be replaced. Margarita, on the other hand, was the only person who actually cared, communicated, and tried to resolve the issue. She should be the one managing that office. I would not recommend this place to anyone.

Smile Masterpiece Dental - generaldentistry - Updated October 2026

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